Ethiopian Airlines Customer Care Number – 000 8000 401 687

customer care number

Your Ultimate Guide to Customer Care Numbers: Instant Support at Your Fingertips

In today’s fast-paced and digital-first world, customer care numbers play a vital role in helping people resolve their issues quickly and efficiently. Whether you’re facing a billing error, a technical glitch, or need urgent product support, having access to the right customer care number can save you time, money, and frustration.

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Knowing the correct and active customer care numbers can make a huge difference when you’re in a hurry or dealing with a critical problem. This guide brings you a collection of verified and updated customer care numbers from leading companies in India, so you’re never left searching when you need help the most.

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Ethiopian Airlines Customer Care Number – 000 8000 401 687

Organization:

  • ethiopianairlines.com

Toll Free Number(s):

000 8000 401 687 (For Customer Support)

Website:

IVRS Menu:

After Selecting Your Preferred Language

  • Press 1: If you are business class customer or gold member.
    • Press 1: For flight information.
    • Press 2: For reservation and ticketing.
    • Press 3: For cargo services.
    • Press 4: For baggage services.
    • Press 5: For hotel or tour package services.
  • Press 2: If you are travelling in economy.
    • Press 1: For flight information.
    • Press 2: For reservation and ticketing.
    • Press 3: For cargo services.
    • Press 4: For baggage services.
    • Press 5: For hotel or tour package services.

Important Links:

Lost / Damaged / Delayed Baggage And Refund

  • For any query/compaint related to lost / damaged / delayed baggage, you can contact to the customer support.
  • If your baggage is lost/damaged or delayed, then you can fill this Form .
  • For refund you fill this refund request Form .
  • For more information Please Read .

Regional Offices

Sr No.LocationContact No.EmailAddress
1Mumbai Ticket Office
022-68460904

Accounts:
022-68460902

Sales:
022-68460903

Admin:
022-68460901
bomres@ethiopianairlines.com104 Windfall, Sahar Plaza Complex, Andheri Kurla Road
Chakala, Andheri East, Mumbai 400 059
2Mumbai Airport Office
022-66859411

Fax No.:
022-66859412
bomapt@ethiopianairlines.comE8 – 3060 Level 3 Chhatrapati Shivaji International Airport
New Terminal 2B, Sahar Road, Andheri East Mumbai 400 099
3Mumbai Cargo Office
022-69102702
bomcgo@ethiopianairlines.comNew Heavy Import Warehouse, 2nd Floor Sahar Cargo
Complex Sahar, Andheri East
4Delhi Airport Office
011-49638658

Cargo:
011-25653740
Delapt@ethiopianairlines.com
Cargo: Delcgo@ethiopianairlines.com
Room no -7,Ground level-IV,TerminalIII,IGI Airport New Delhi 110 037
5Ahmedabad
079-26403525
accounts.amd@benzyethiopian.comBenzy Holidays Pvt Ltd (Ovq 14389141) 101 Crystal Arcade
,Nr BSNL Telephone Exchange, C. G. Road, Navrangpura,
Ahmedabad -380006.
6Pune
9325066588
info@leonardtravels.com , et@leonardtravels.comLeonard Travels Pvt Ltd (Wjx 14383423) Tej House 1St Floor, 5 Mahatma Gandhi Road Pune 411 001
7Sharaf Cargo Pvt Ltd (Cargo)Sales Manager:
9898060627

panchal@in.sharafcargo.comSecond Floor, ACME Center, Opp.Vadial House Near Mithakali Six Road, Navrangpura, Ahmedabad 380 009, Gujarat, India
Sales Executive:
8347471502
Yogiraj.barot@in.sharafcargo.com
Vice President:
9870018368
venkatesh.iyer@in.sharafcargo.com

STIC Travel Group

Sr No.LocationContact No.EmailAddress
1Delhi
9910061099
,
8510969300
etreservation.del@sticgroup.com , kalpana.ganju@sticgroup.com ,
Gizachewm@ethiopianairlines.com , sandeep.meena@sticgroup.com
STIC GSA Services Pvt. Ltd. (RZQ 14381496) OSE Commercial
Block , Hotel Aloft ,Ground Floor Asset No. 5B,Gate no-3,
Aerocity ,Hospitality District Near IGI Airport, New Delhi 110037
2Jalandhar
9811035890
jalandhar@sticgroup.com , preet.singh@sticgroup.comSTIC GSA Services Pvt. Ltd. 2nd floor, 301 Alfa Estate Building – 39, G.T. Road, Jalandhar – 144001, Punjab
3Kerala
9846123001
geetha.krishnan@sticgroup.com
4 Kolkata
8981064879
etreservation.ccu@sticgroup.com , biplab.chatterjee@sticgroup.comSTIC GSA Services Pvt. Ltd.(WHQ 14000151) Gooptu Villa 6/1A, Middleton Street, Kolkata – 700071 (West Bengal)
5Bengaluru
9945013495
,
9986019105
etreservation.blr@sticgroup.com , kefelegnt@ethiopianairlines.com ,
talath.nasreen@sticgroup.com , sajitha.menon@sticgroup.com
STIC GSA Services Pvt. Ltd.(WIG 14000243) Ethiopian Airlines (Dedicated office) Ethiopian Airlines Unit NO.001, Consulate-1, No. 1, Richmond Road Bengaluru -560025
6 Hyderabad
040-23210131
,
9391138302

Fax No.:
040-66612966
chetan.sreenivas@sticgroup.com , etreservation.hyd@sticgroup.comSTIC GSA Services Pvt. Ltd.(WKG 14000114) No 3-5-874/A, Ground floor, Vipanchi Estate, Hyderguda, Hyderabad – 500029, Andhra Pradesh
7Chennai
044-24351829
,
9445847808
,
9884461443
etreservation.maa@sticgroup.com , bethelhemd@ethiopianairlines.com ,
amar.patro@sticgroup.com , senthilnathan.thillai@sticgroup.com ,
manzoor.illahi@sticgroup.com
STIC GSA Services Pvt. Ltd.(WER 14000136) Ethiopian Airlines (Dedicated Office) Temple Tower,672 Anna Salai, Nandanam, Chennai-600035
8Haryana
9811820350
info@sticgroup.com , anju.wariah@sticgroup.com , sobha@sticgroup.comSTIC GSA Services Pvt. Ltd. Corporate Office STIC Travel Group 2nd Floor, Tower C, Cyber Greens DLF Phase III Gurgaon, Haryana 122 002

India Area Manager Contacts

Sr No.CityDesignationNameContact No.Email
1DelhiArea ManagerMr. Mesfin Alemu
+91 11 4163 5000
MesfinA@ethiopianairlines.com
2DelhiManager Airport ServicesSara Gulelat (Ms)
+91 9953976811
Sarag@ethiopianairlines.com
3Delhitraffic and Sales ManagerMekbib Kebede (Mr)
+91 9811139111
Mekbibk@ethiopianairlines.com
4MumbaiManager Airport ServiceDaniel Melaku
9820142130
Danielmel@ethiopianairlines.com
5Bangaloretraffic and Sales ManagerKefelegn Teshome
+91 7204044366
Kefelegnt@ethiopianairlines.com
6MumbaiArea ManagerBezawit Tassew (Mrs.)
+91 22 68460901
Bezawitt@ethiopianairlines.com
7Chennaitraffic and Sales ManagerBethelhem Dibaba
+917845832178
Bethelhemd@ethiopianairlines.com
8MumbaiArea ManagerBilen Arefaine
9820142129
bilena@ethiopianairlines.com
9BangaloreAddissu Ermias (Mr.)
+91 7760760444
AddisuE@ethiopianairlines.com
10DelhiTraffic & Sales ManagerGizachew Melese
9811139111
KirubelS@ethiopianairlines.com
11DelhiManager Airport ServicesSolomon Shimeles
9953976811
solomonsh@ethiopianairlines.com

Global Contact Details

Sr No.CountryContact No.
1Angola
+251 116 179 900
2Argentina
+54 11 5168 6142
3Austria
+43 720 229149
4Bahrain
+973 1720 8504
5Belgium
+32 78 25 92 42
6Benin
+229 62 50 09 79
7Botswana
+267 8007861007
8Brazil
+55 19 4560 0377
9Cameroon+00251-116179900
10Canada
+1 613 701 6473
11China
+86 4008-071-787
12Estonia
+372 8807941
13Ethiopia
+251 116 179 900
14Finland+358 9 42454705
15France+33 9 74 59 55 53
16Germany
0800 0006062
17Ghana
+233 24 242 6303
18Guinea
+224 660 71 03 28
19Hong Kong
+852 3008 3642
20Indonesia
+62 780 33218406
21Ireland
+35319640402
22Israel
+97233726991
23Italy
+251 116 179 900
24Japan
+81 50 3388 2937
25Kenya
+254 20 3892349
26Kuwait
+965 9476 7191
27Lithuania+370 5 214 1606
28Madagascar
+251 116 179 900
29Malaysia
+60162991696
30Mali
+223 44 96 00 33
31Netherlands
+31 85 001 3798
32New Zealand+64 4 887 1261
33Nigeria
+251 116 179 900
34Norway800 73 634
35Oman
+968 24654223
36Philippines+63 1 800 1322 0154
37Poland
+48 22 263 03 89
38Portugal
+351 800 832 061
39Puerto Rico
+1 787 339 2238
40Qatar(97480) 010-1342
41Russia+7 (495) 937-59-45
42Saudi Arabia80085286
43Seychelles
+251 116 179 900
44Singapore
+65 3129 2255
45South Africa
+27 87 551 8262
46South Korea0030-8321-0197
47Spain
+34 518 89 99 48
48Sudan
+249 15 655 9832
49Sweden
+46105517457
50Switzerland
+41 800 563 726
51Tanzania
+251 116 179 900
52thailand+66 2 508 8794
53Turkey
+251 116 179 900
54Uganda
0800281015
55United Arab Emirates
+971 800 0320372
56United Kingdom
+44 1753 967980
57United States, California
+1 909 328 6127
58United States, Florida
+1 352 436 1902
59United States, Oregon
+1 458 204 1425

Global Area Manager Contacts

Sr No.CountryCityDesignationNameContact No.Email
1AngolaLuandaMgr Airport SvcAster Alemayehu
+244 933 028 445
Asteral@ethiopianairlines.com
2AngolaLuandaArea ManagerBiniyam Demissie244912215683Biniyamd@ethiopianairlines.com
3ArgentinaBuenos AiresSales ManagerMarianela Garcia
+5491164157580
Marianelag@Ethiopianairline.com
4ArgentinaBuenos AiresArea ManagerSamuel Girma
+5491149600960
Samuelg@ethiopianairlines.com
5AustriaViennaArea ManagerTilahun Anja
+436642188728
Tilahunan@ethiopianairlines.com Reservationset.Austria@Aviareps.com
6BahrainBahrainArea ManagerRedi Yesuf
00973 3966 7083
Rediy@ethiopianairlines.com
7BangladeshDhakaArea ManagerYohannes Bekele
+880 1810 190056
Yohannesbt@ethiopianairlines.com
8BelgiumBrusselsArea ManagerSolomon Endale0032-498-629261Solomone@ethiopianairlines.com
9BelgiumBrusselsMgr Airport SvcFasika Zewide
+32476930274
Fasikaz@ethiopianairlines.com
10BeninCotonouArea ManagerMelat Daniel
00229 64054232
Melatd@ethiopianairlines.com
11BotswanaGaboroneArea ManagerEskedar Tamrat2673111631Eskedart@ethiopianairlines.com
12BrazilSao PauloArea ManagerTeshome Gebreselassie
+551140635199
Teshomegb@ethiopianairlines.com
13BrazilSao PauloMgr Airport SvcTadele Birhanu
+5511920153149
Tadelebi@ethiopianairlines.com
14Burkina FasoOuagadougouArea ManagerAnteneh Hizikel
+2262530125
Antenehh@ethiopianairlines.com
15BurundiBujumburaArea ManagerAbebe Gebreab Alemayehu
+25762310310
Abebegb@ethiopianairlines.com
16CameroonYaoundetraffic and Sales MgrWondwossen Sileshi00237-678780452Wondwossens@ethiopianairlines.com
17CameroonDoualaMgr Airport SvcAlemu Shiferaw2372334337Alemus@ethiopianairlines.com
18CameroonYaoundeMgr Airport SvcKidist Girma
+237680022184
Kidistg@ethiopianairlines.com
19CameroonDoualaArea ManagerWasihun Asres Tiruneh (Mr.)00237-77937929Wasihuna@ethiopianairlines.com
20CanadaTorontoArea ManagerGirma Kebede
+1 416 962 00095
Girmak@ethiopianairlines.com
21CanadaTorontoChief transp. AgentSebhat Getahun
00141 69963384
Yyzapt@ethiopianairlines.com
22Central AfricaBanguiArea ManagerSolomon Keleab Melaku
+23676345858
Solomonkm@ethiopianairlines.com
23ChadNdjamenaMgr Airport SvcMasresha Agidew
+23565851225
Masreshaa@ethiopianairlines.com
24ChadNdjamenaArea ManagerYonas Nigussie00-235-66896226Yonasn@ethiopianairlines.com
25ChinaBeijingMgr Airport SvcArarsa Nure0086-139 1113 9497Ararsan@ethiopianairlines.com
26ChinaWuhantraffic and Sales MgrYibeltal Mulat
0086 15202772696
Yibeltalm@ethiopianairlines.com
27ChinaGuangzhoutraffic and Sales MgrTilahun Anja‘0086-135-00026741Tilahunan@ethiopianairlines.com
28ChinaChengdutraffic and Sales MgrAlemayehu Daba0086-15208103716Alemayehuda@ethiopianairlines.com
29ChinaZhengzhoutraffic and Sales MgrErmias Mosisa86177377259Ermiasm@thiopianairlines.com
30ChinaShanghaitraffic and Sales MgrMichael Tekleab0086 136 6161 6645Michaeltekl@ethiopianairlines.com
31ChinaBeijingArea ManagerAman Wole0086-138 1041 8635Amanw@ethiopianairlines.com
32ChinaGuangzhoutraffic and Sales MgrMrs. Addis Kassa
+862083359765
Addisk@ethiopianairlines.com
33ChinaGuangzhouMgr Airport SvcMelaku Zewdu0086-136-09725404Melakuze@ethiopianairlines.com
34comorosMoroniArea ManagerAlemtsehay Mekoya
00269 3674397
Alemtsehaymk@ethiopianairlines.com
35Congo Dem RepLubumbashitraffic and Sales MgrMohammed Abdullahi00-243 970 15 15 19Mohameda@ethiopianairlines.com
36Congo Dem RepKinshasaArea ManagerTewolde Amanuel
+243-972521207
Tewoldea@ethiopianairlines.com
37Congo Dem RepLubumbashiMgr Airport SvcAddisu Shawul
+251 115 174 791
Addisus@ethiopianairlines.com
38Congo Dem RepKinshasaMgr Airport SvcMr. Dagnachew Mengistu
+243-975780260
Dagnachewm@ethiopianairlines.com
39Congo RepublicBrazzavilleArea ManagerSelam Gebreegziabhier242065080490Selamgb@ethiopianairlines.com
40Congo RepublicBrazzavilleMgr Airport SvcAddisu Woldemariam00242-
065080491
Addisuwl@ethiopianairlines.com
41Congo RepublicPointe Noiretraffic and Sales MgrAsres Tekle00242-0692-81059Asrest@ethiopianairlines.com
42Democratic Republic Of the CongoGomatraffic and Sales MgrAbush Negash
+243 820 442 157
Abushn@ethiopianairlines.com
43DenmarkCopenhagenArea ManagerKassahun Tefera
+ 45 53 79 82 72
Kassahuntef@ethiopianairlines.com
44DjiboutiDjiboutiArea Manager(Mr.) Tewolde Amanuel
+25377463068
Tewoldea@ethiopianairlines.com
45DjiboutiDjiboutiArea Manager(Mr.) Awaju Bazezew
+25377815479
Awajub@ethiopianairlines.com
46DjiboutiDjiboutiManager Airport ServicesHenok Girma Dinku
+253 77815479
Henokgrm@ethiopianairlines.com
47EgyptCairoArea ManagerHenok Sirak00-201-223233728Henoks@ethiopianairlines.com
48EgyptCairoMgr Airport SvcAlem Mekonnen00-201-223233649Alemm@ethiopianairlines.com
49EgyptCairoMgr Airport SvcAlem Mekonnen00-201-223233649Alemm@ethiopianairlines.com
50Equatorial GuineaMalaboArea ManagerTaye Ewnetu
+240222671141
Tayee@ethiopianairlines.com
51EritreaAsmaraMgr Airport SvcHairu Reshade+291 1 153949Hairur@ethiopianairlines.com
52EritreaAsmaraArea Manager MgrAlemu Debissa00291 7 112237Alemud@ethiopianairlines.com
53EritreaAsmaraMgr Airport SvcBelachew Abebe00291 1 153949Belachewa@ethiopianairlines.com
54EritreaAsmaraArea ManagerEyob Mulugeta+291 7 11 22 37Eyobm@ethiopianairlines.com
55FranceMarseilletraffic and Sales MgrWondwossen Getaneh
00393423310718
Rahelzr@ethiopianairlines.com
56FranceParisArea ManagerMesfin Biru
+3382 582 6135
Resa.ethiopianairlines@Apg-Ga.com
57FranceParisMgr Airport SvcAlemtsehay Shekurie
0033 670819024
Masreshaa@ethiopianairlines.com
58GabonLibrevilleArea ManagerMenbere Worku
002411741315
, 05931660
Menberew@ethiopianairlines.com
59GermanyFrankfurtMgr Airport SvcKifle Gutema
0049 176 402 51387
Kifleg@ethiopianairlines.com
60GermanyFrankfurtArea ManagerMr. Solomon Yadeta
0049 1711 472569
Solomony@ethiopianairlines.com
61GhanaAccraArea ManagerMr Binyam Abdu
00233 20 201 1132
Binyama@ethiopianairlines.com
62GhanaAccraMgr Airport SvcAbiy Solomon
00233 20 201 3588
Abiysol@ethiopianairlines.com
63GreeceAthensArea ManagerTigist Seyoum
+306988007167
Tigistsy@ethiopianairlines.com
64GuineaConakryArea ManagerAsamnew Zemedkun
00224620608716
Asamnewz@ethiopianairlines.com
65Hong Kong SarHong Kongtraffic and Sales MgrKebebew Bekele00852-63377438Kebebewb@ethiopianairlines.com
66Hong Kong SarHong KongArea ManagerMesay Shiferaw
+85239689030
, 30083642
Mesays@ethiopianairlines.com
67IndonesiaJakartaArea ManagerBedasa Emiru
00628118134961
Bedasae@ethiopianairlines.com
68IrelandDublintraffic And SalesDesta Demissie0035-3879-877173, 0035-3838-423751Destadm@ethiopianairlines.com
69IsraelTel AvivChief transp. AgentElleni Baruda
00972 39754096
70IsraelTel AvivArea ManagerBerhanu Kassa (Mr.)
+972-52-267 0520
, +972-3-797 1405
Berhanuk@ethiopianairlines.com
71IsraelTel AvivMgr Airport SvcYitbarke Goche
00972 39754096
Yitbareky@ethiopianairlines.com
72ItalyRomeMgr Airport SvcYared Abebe
0039 34852 58567
Yaredab@ethiopianairlines.com
73ItalyMilantraffic and Sales MgrFiker Getnet
+393406601975
Fikerg@ethiopianairlines.com
74ItalyMilanMgr Airport SvcFasika Birhanu
+39 342 3310718
Fasikab@ethiopianairlines.com
75ItalyRomeArea ManagerYemesrach Alemayehu
0039 3485258566
Yemisrachal@ethiopianairlines.com
76Ivory CoastAbidjanArea ManagerAddisu Leykun00225 05 06 15 83Addisuly@ethiopianairlines.com
77Ivory CoastAbidjanMgr Airport SvcAndargachew Mengesha00225 05 06 32 94Andargachewmn@ethiopianairlines.com
78JapanTokyoArea ManagerHailu Woldkidan0081 70 1253 1837Hailuw@ethiopianairlines.com
79JordanAmmanArea ManagerElias Ketema+962 6 58 21376,
+962 77 010 1082
Eliaskt@ethiopianairlines.com
80KenyaNairobiManager Cargo ServicesMr.Dereje Hailegabriel
+ 254 790808641
Derejehg@ethiopianairlines.com
81KenyaMombasaMgr Airport SvcFasika Gebremeskel(254) 110 12 60 80Fasikageb@ethiopianairlines.com
82KenyaNairobiMgr Airport SvcAemiro Milikit+25111 5178899Aemirom@ethiopianairlines.com
83KenyaNairobiArea ManagerMs. Seble Wongel Azene
+ 254 722 5110028
Mon – Fri (08:00-17:00) Sat (09:00-13:00)
Seblewa@ethiopianairlines.com
84KenyaNairobiCustomer Service AgentCustomer Service Agent
+ 254 203892349
Reservation@ethiopianairlines.com
85KuwaitKuwaitArea ManagerNega Ababor00965-98855114Negaa@ethiopianairlines.com
86LebanonBeirutArea ManagerSenait Ataklet‘00961 3 694 644Senaitat@ethiopianairlines.com
87LebanonBeirutMgr Airport SvcAnteneh Eshetu
+96170759985
Antenehe@ethiopianairlines.com
88LiberiaMonroviaArea ManagerAsrat Begashaw Kirro
+231 777659884
Asratbe@ethiopianairlines.com
89MadagascarAntananarivoArea ManagerHailu Hurji261 34 07 637 95/ 00261 33 29 637 95Hailuh@ethiopianairlines.com
90MadagascarNosy Betraffic and Sales MgrTadesse Tilahun
00261339040187
Tadessetl@ethiopianairlines.com
91MalawiBlantyretraffic and Sales MgrYohannes Belete
00265 882009925
Yohannesb@ethiopianairlines.com
92MalawiLilongweArea Managertheodros Mahtemeselassie
00265999942734
theodrosm@ethiopianairlines.com
93MalawiLilongweMgr Airport SvcBusa Kenea265988290350Busak@ethiopianairlines.com
94MalaysiaKuala LumpurArea ManagerHussien Ali0060-17 472 1030 /0060-11 1542 1030Hussiena@ethiopianairlines.com
95MaliBamakoArea ManagerYoseph Shiferaw
+223 66 76 56 30
Yosephsh@Ethiopianairlines.com
96MaliBamakoMgr Airport SvcDagnachew G/Medhin22393361361Dagnachewge@Ethiopianairlines.com
97MozambiqueBeiratraffic and Sales MgrDawit Aberra258852409584Dawitabr@Ethiopianairlines.com
98MozambiqueMaputoMgr-Airport Services, Operations-Et And Zu MozambiqueMignot Tesfaye
+258841638927
Mignott@Ethiopianairlines.com
99MozambiqueMaputoArea ManagerGashaw Mekonnen
+258 84 713 5862
Gashawm@Ethiopianairlines.com
100NamibiaWindhoekArea ManagerGetnet Gebreyohannes26461256601Getnetg@Ethiopianairlines.com
101NigerNiameyArea ManagerEnderta Mesfin
+2262530124
/25
Antenehh@Ethiopianairlines.com
102NigeriaEnugutraffic and Sales MgrZeleke Flate
00234 8141543740
Zelekef@Ethiopianairlines.com
103NigeriaAbidjanMgr Airport SvcAndargachew Mengesha00-234-
8067551633
Andargachewmn@Ethiopianairlines.com
104NigeriaLagosMgr Airport SvcHenok Gizacehw00234-
8039759710
Henokgz@Ethiopianairlines.com
105NigeriaKanotraffic and Sales MgrBekele Abebe Daba
+2348103846026
Bekeleab@Ethiopianairlines.com
106NigeriaAbujatraffic and Sales MgrAbera Sisay00-234-
8032418516
Aberas@Ethiopianairlines.com
107NigeriaLagosArea ManagerWondwossen Beyene00234-
8038451111
Wondwossenw@Ethiopianairlines.com
108NorwayOslotraffic and Sales MgrSurafel Saketa Geleta
+4722064401
Surafelsa@Ethiopianairlines.com
109OmanMuscatArea ManagerAbrham Amiga
+96824654220
Abrhama@Ethiopianairlines.com
110PakistanKarachiArea ManagerYonas Fekade
+92 21 3564 0058
Yonasfk@Ethiopianairlines.com
111PhilippinesManilaArea ManagerMilat Mekonnen Fantaw
+639 178879817
Milatm@Ethiopianairlines.com
112PolandWarsawArea ManagerMahilet Kebede
+48 451 523 572
Mahletk@Ethiopianairlines.com
113QatarDohaArea ManagerYohannes Yimer Kassahun (Mr.)
+974-33761010
Yohannesym@Ethiopianairlines.com
114RussiaMoscowArea ManagerMichale Endale007 910 479 34 30Michaelend@Ethiopianairlines.com
115RwandaKigaliMgr Airport SvcAsfaw Engidawork00250-788320897Asfawe@Ethiopianairlines.com
116RwandaKigaliArea ManagerMisrak Getaneh
+250788562469
Misrakg@Ethiopianairlines.com
117Saudi ArabiaJeddahMgr Airport SvcZelalem Girma+96654-321-9575Zelalemgr@Ethiopianairlines.com
118Saudi ArabiaMedinatraffic And Sales Manager Of Medina StationAbdu Yimer Abegaz+96655-763-9282Abduym@Ethiopianairlines.com
119Saudi ArabiaJeddahArea ManagerOsman Habib+966050-564-1203Osmanh@Ethiopianairlines.com
120Saudi ArabiaRiyadhtraffic And Sales Manager Of Riyadh StationAbebaw Abeje+96653-807-3898Abebawab@Ethiopianairlines.com
121Saudi ArabiaRiyadhMgr Airport SvcTsinukal Mulatu+96650-874-7541Tsinukalm@Ethiopianairlines.com
122Saudi ArabiaDammamtraffic And Sales Manager Of Damman StationJember Kedir
00966549156885
Jemberk@Ethiopianairlines.com
123SenegalDakarArea ManagerArega Worku
+221 338235554
Aregaw@Ethiopianairlines.com
124SenegalDakarMgr Airport SvcAddis Alemayehu (Mrs)221775298324Addisalm@Ethiopianairlines.com
125SeychellesMahe IslandArea ManagerHiwot Asfaw
+2482616536
Hiweta@Ethiopianairlines.com
126SingaporeSingaporeArea ManagerTelila Deressa
+65-8811-4741
Telilad@Ethiopianairlines.com
127SomaliaMogadishuArea ManagerErmias Negussie Woldesemayat252682000888Ermiasn@Ethiopianairlines.com
128SomaliaGarowetraffic and Sales MgrTadios Tibebu00252907 322 020Tadiosti@Ethiopianairlines.com
129SomaliaBossasotraffic and Sales MgrGebreyohannes Woldegebriel
+252 905446287
Gebreyohannesw@Ethiopianairlines.com
130SomalilandHargeisaArea ManagerBeniyam Ayalew00252 2 4832350Beniyamay@Ethiopianairlines.com
131South AfricaCape TownMgr Airport SvcHenok Girma
+27646396819
Henokgr@Ethiopianairlines.com
132South AfricaCape Towntraffic and Sales MgrLeulseged Desalegn644/ 00260-977 235 644Leulsegedd@Ethiopianairlines.com
133South AfricaJohannesburgArea ManagerAbel Yifru27833251263Abely@Ethiopianairlines.com
134South AfricaJohannesburgMgr Airport SvcKerebih Kassa27833253347Kerebihk@Ethiopianairlines.com
135South KoreaSeoulArea ManagerNaemin Tsegaye
+82 10 4139 0607
Naemint@Ethiopianairlines.com
136South SudanJubaMgr Airport SvcLulu Sileshi211928990304Lulusi@Ethiopianairlines.com
137South SudanJubaArea ManagerYared Melaku211-927773498Yaredm@Ethiopianairlines.com
138SpainMadridArea ManagerMeseret Tsegaye
+34918140227
Meseretts@Ethiopianairlines.com
139SudanKhartoumArea ManagerWondwossen Sileshi00249-9123-07986Wondwossens@Ethiopianairlines.com
140SudanKhartoumMgr Airport SvcHenok Girma Dinku00249-9123-07168Henokgrm@Ethiopianairlines.com
141SwedenStockholmArea ManagerSurafel Worku0046 7 02622268Surafelw@Ethiopianairlines.com
142SwedenStockholm ArlandaMgr Airport SvcSofia Arebo
+96181745244
Sofiaa@Ethiopianairlines.com
143SwitzerlandGenevaAirport Manager SvcWubneh Mamo
+41 78 256 93 65
Wubnehm@Ethiopianairlines.com
144SwitzerlandGenevaArea ManagerEskinder Alemu
+0041 44 286 9905
Eskinderal@Ethiopianairlines.com
145SwitzerlandZurichtraffic and Sales MgrMathyas Admassu
+41782029134
Mathiasa@Ethiopianairlines.com
146TanzaniaDar Es SalaamArea ManagerSeble Woldemariam00255-786-285899Seblew@Ethiopianairlines.com
147TanzaniaDar Es SalaamMgr Airport SvcTewodros Alemu00255-687-087912Tewodrosal@Ethiopianairlines.com
148TanzaniaZanzibartraffic and Sales MgrElsabeth Bekele
+255774417070
Elsabethb@Ethiopianairlines.com
149TanzaniaKilimanjarotraffic and Sales MgrFekadu Kebede
+255734381911
Fekaduk@Ethiopianairlines.com
150ThailandBangkokMgr Airport SvcEyerusalem Getachew0066-818590428Eyerusalemg@Ethiopianairlines.com
151ThailandBangkokArea ManagerYemane Fitwi0066-818251446Yemanef@Ethiopianairlines.com
152TogoLomeMgr Airport SvcSurafel Fikre
00228 90044680
Surafelfi@Ethiopianairlines.com
153TogoLomeArea ManagerAregay Gebremichael
+22890044680
Aregayg@Ethiopianairlines.com
154TurkeyIstanbulArea ManagerTadele Barega (Mr.)905444888814Tadeleb@Ethiopianairlines.com
155UgandaEntebbeMgr Airport SvcErmias Mulugeta
+256752721130
Ermiasm@Ethiopianairlines.com
156UgandaKampalaArea ManagerBethelehem Fisseha256414345118, (251-11)517046Bethelehemf@Ethiopianairlines.com
157United Arab EmiratesDubaiArea ManagerSolomon Begashaw+971 4 223 7963Solomonbg@Ethiopianairlines.com
158United Arab EmiratesDubaiMgr Airport SvcTeshome Regassa00971-55-823-3429
159United KingdomLondonMgr Airport SvcSolomon Worku+44 (0) 1332855687Solomonwr@Ethiopianairlines.com
160United KingdomManchestertraffic and Sales MgrAnteneh Fekadu44-2087457936Antenehf@Ethiopianairlines.com
161United KingdomLondonArea ManagerHenock Woubishet442089879086Henockw@Ethiopianairlines.com
162United States Of AmericaChicagoSales Manager Mid-West And Central UsaAbdulaziz Surur
001 312 919 0989
Abdulazizsr@Ethiopianairlines.com
163United States Of AmericaNew York/NewarkAirport Manager NycFikade Zemedagegnehu
+1-908-591-6400
Fikadez@Ethiopianairlines.com
164United States Of AmericaNew York/NewarkSenior Sales RepresentativeAnnie Khan
+1-646-899-0052
Nycsales@Ethiopianairlines.com
165United States Of AmericaWashingtonCountry Director Sales, Marketing And Service – UsaMicheal Yared+ 1 57 14 80 52 30Michaely@Ethiopianairlines.com
166United States Of AmericaAtlantatraffic and Sales MgrSolomon Mekonnen+1 (470) 330-4476Solomonm@Ethiopianairlines.com
167United States Of AmericaNew York/NewarkSales Manager NycTigist Tefere
+1-646-477-0042
Tigistte@Ethiopianairlines.com
168United States Of AmericaWashingtonManager Airport ServicesDereje Kuma
+1-571-305-3094
Derejekm@Ethiopianairlines.com
169United States Of AmericaChicagoMgr Airport SvcHiwot Moges +1 (312) 919-0989Hiwotm@Ethiopianairlines.com
170United States Of AmericaNew York/NewarkSenior Sales RepresentativeAna Cristina Kalluf
+1-646-899-0051
Etnycsales@Ethiopianairlines.com
171ZambiaLusakaMgr Airport SvcWakgari Jaleta
+260955271141
Wakgarij@Ethiopianairlines.com
172ZambiaNdolatraffic and Sales MgrLeulseged Desalegn
+260768389404
Leulsegedd@Ethiopianairlines.com
173ZambiaLusakaArea ManagerMeron Hassen
+260211235761
Meronhs@Ethiopianairlines.com
174ZimbabweVictoria FallsArea ManagerHermella Getachew
+2632132841111
Hermellag@Ethiopianairlines.com
175ZimbabweHarareArea ManagerEyob Mulugeta
+263 242795 216
Eyobm@Ethiopianairlines.com
176ZimbabweBulawayotraffic and Sales Manager Bulawayo, Zimbabwe.Sanya Dino‘263 292 296 934Sanyad@Ethiopianairlines.com
177ZimbabweVictoria Fallstraffic and Sales MgrAmsalu Bayisa
+2632132841111
Amsaluba@Ethiopianairlines.com
178ZimbabweHarareMgr Airport SvcYomiyu Daba
+263 242575191
Yomiyuda@Ethiopianairlines.com

Cargo / Charter Contact Details

Contact No.: +251 115 17 4520, +251 115 17 4524, +251 115 17 4525
Email: CargoSales@ethiopianairlines.com
For Cargo Worldwide Offices
For Charter flights you can fill Charter Reuqest Form .

Social Links

Ethiopian Airlines Customer Care Number – 000 8000 401 687

In conclusion, customer care numbers serve as a lifeline between businesses and consumers, playing a critical role in ensuring seamless communication, faster problem-solving, and higher satisfaction. In today’s customer-centric world, timely support is not just a convenience — it’s a necessity. Whether you’re facing issues related to delayed deliveries, failed transactions, service outages, login problems, or billing errors, having access to the right customer care numbers can be the difference between a frustrating experience and a quick resolution. Every major industry — be it telecom, banking, e-commerce, travel, or utilities — provides dedicated customer care numbers to offer real-time human assistance, helping you get answers, register complaints, or resolve issues without wasting valuable time. These numbers are often toll-free, active 24/7, and are designed to simplify your service experience by directly connecting you to a trained support team.

Moreover, in emergency situations or when digital channels fail to provide clarity, customer care numbers become the most reliable fallback for immediate help. With the growing complexity of services and the increasing dependency on digital platforms, keeping a list of verified and updated customer care numbers has become essential for every individual. Not only do they save you from unnecessary stress, but they also reflect a proactive approach to managing your consumer rights. Whether you are calling for personal needs or assisting a friend or family member, knowing the right customer care number can save time, reduce effort, and provide peace of mind. So, never underestimate the importance of customer care numbers — they are the backbone of effective customer service and a powerful resource every user should keep handy.

Ethiopian Airlines Customer Care Number – 000 8000 401 687

📞 Frequently Asked Questions (FAQs) About Customer Care Numbers

In today’s service-driven world, having quick access to customer care numbers is essential. Whether it’s a mobile recharge issue, a bank query, or a refund request on an e-commerce order, the first thing most people look for is the customer care number of the concerned company. Below is a comprehensive FAQ guide that addresses common questions users have regarding customer care numbers — so you always know how to get help, when you need it.

❓ What are Customer Care Numbers?

Customer care numbers are official phone numbers provided by companies, organizations, and service providers that allow customers to reach out for assistance, inquiries, complaints, or feedback. These numbers often connect users to trained customer service representatives who help resolve issues in real time.

❓ Why are Customer Care Numbers Important?

Customer care numbers are crucial for:

  • Immediate support during technical glitches or service outages.

  • Filing complaints about products, services, or transactions.

  • Resolving account issues, like password resets or billing disputes.

  • Tracking orders, making service requests, or modifying subscriptions.

They eliminate the need for long email threads or delayed support tickets by providing real-time human assistance.

❓ Are Customer Care Numbers Always Toll-Free?

Not always. While many companies offer toll-free customer care numbers (usually starting with 1800 or 1860), some may have standard-rate numbers, especially in niche sectors. Always check if the number is toll-free or charged based on your telecom plan.

❓ Can I Contact Customer Care 24/7?

It depends on the company. Some businesses (especially banks, telecom providers, or OTT platforms) offer 24/7 customer care numbers, while others operate only during working hours. It’s best to verify the company’s official service hours before calling.

❓ How Do I Find Verified Customer Care Numbers?

To find authentic and updated customer care numbers:

  • Visit the official website of the company.

  • Check the company’s mobile app (under Contact Us or Help).

  • Look for support details on verified social media pages.

  • Use trusted online directories like OnlineCustomerCareInfo.com or IndiaCustomerCare.com for a compiled list of companies and their contact info.

⚠️ Avoid calling numbers from random forums or unofficial sites to protect yourself from scams.

❓ Is There an Alternative to Calling Customer Care Numbers?

Yes, many companies now offer:

  • Live chat on websites or apps.

  • Email support.

  • WhatsApp customer care.

  • Support through social media (Twitter, Facebook).
    However, customer care numbers still remain the most direct and reliable way to speak to a human agent.

❓ What Should I Keep Ready Before Calling Customer Care?

To save time and get faster support, keep these ready:

  • Your customer ID/account number.

  • Transaction/order details.

  • A brief description of your issue.

  • Any error messages or screenshots (if the company offers WhatsApp or email support too).

❓ What If My Call to Customer Care Number Isn’t Answered?

This could be due to:

  • High call volumes.

  • Calling outside working hours.

  • Technical issues at the service provider’s end.

You can try again later, or use alternate support methods like chat, email, or app-based ticket systems.

❓ Can I Complain If the Customer Care Response Is Poor?

Absolutely. If a company’s customer care number does not provide proper service:

  • Escalate the issue to higher authorities or nodal officers (many companies have this structure).

  • File a complaint on platforms like the National Consumer Helpline (NCH) in India.

  • Leave feedback on Google Reviews, consumer forums, or the company’s website.

❓ Are There Industry-Specific Customer Care Numbers?

Yes, most sectors have their own dedicated customer care numbers:

  • Telecom: Airtel, Jio, Vi, BSNL

  • Banking: SBI, HDFC, ICICI, Axis

  • E-commerce: Amazon, Flipkart, Meesho

  • Airlines: Indigo, Air India, Vistara

  • Food Delivery: Swiggy, Zomato

  • And many more…

Using the correct customer care number for the specific service ensures quicker and more accurate assistance.

❓ Is It Safe to Share Information Over Customer Care Calls?

Yes, if you’re calling an official customer care number. However:

  • Never share your OTP, debit/credit card PIN, or CVV — genuine customer service agents will never ask for these.

  • Avoid sharing sensitive data unless you are 100% sure the number is legitimate.

✅  Conclusion

Customer care numbers are your first line of support when dealing with any product or service issue. Knowing how to find, use, and verify these numbers ensures a smooth, safe, and efficient resolution process. Whether it’s to fix an urgent issue or to simply ask a question, reliable customer care numbers empower you as a consumer and make your service experience hassle-free.

Ethiopian Airlines Customer Care Number – 000 8000 401 687

We hope this post helped you better understand the importance and usage of a customer care number in solving service-related issues quickly. If you found this information helpful or if you’ve used a customer care number recently and had a good (or bad) experience, we’d love to hear from you. Was the customer care number easy to find? Did it connect you to the right support team? Let us know in the comments below. If you’re searching for a specific customer care number or facing difficulty connecting to a company’s support, feel free to ask — we’re here to help you find the right customer care number for your needs. Your feedback helps us keep this information accurate and useful for everyone.

Ethiopian Airlines Customer Care Number – 000 8000 401 687

Know a verified customer care number that’s not listed here? Help others by sharing it with us! Whether it’s a local business, startup, or a well-known brand, your contribution can save someone time and frustration. Simply comment in the below comment section or contact us through our contact page — we’ll verify and publish it to help our growing community get faster support.
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