Federal Bank Contact Number – 1800 425 1199

customer care number

Your Ultimate Guide to Customer Care Numbers: Instant Support at Your Fingertips

In today’s fast-paced and digital-first world, customer care numbers play a vital role in helping people resolve their issues quickly and efficiently. Whether you’re facing a billing error, a technical glitch, or need urgent product support, having access to the right customer care number can save you time, money, and frustration.

From telecom companies and e-commerce platforms to banks, airlines, and utility providers, almost every business offers customer care numbers to provide real-time assistance to their customers. These numbers are your direct link to customer service teams who are trained to solve problems, answer queries, and guide you through any issue — all over a simple phone call.

Knowing the correct and active customer care numbers can make a huge difference when you’re in a hurry or dealing with a critical problem. This guide brings you a collection of verified and updated customer care numbers from leading companies in India, so you’re never left searching when you need help the most.

Stay informed. Stay connected. Let customer care numbers be your first step toward a smoother service experience.

Federal Bank Contact Number – 1800 425 1199

Organization:

  • www.federalbank.co.in

Toll Free Number(s):

1800 425 1199 (For Phone Banking/Report Unauthorised Transaction, 24×7)
1800 420 1199 (Alternate No. For Phone Banking/Report Unauthorised Transaction, 24×7)

All India Number(s):

96337 00800 (For WhatsApp Banking)
98950 88888 (SMS No. To Get Register For Missed Call Balance Enquiry)
84319 00900 (Missed Call No. To Get Account Balance)
84316 00600 (Missed Call No. To Get Mini Statement)
0484-671 6700 (To Reset/Generate Debit Card Pin From Registered Mobile No.)
0484-284 6699 (Alternate No. To Reset/Generate Debit Card Pin From Registered Mobile No.)

International Numbers(s):

+91-484-2630994 (Contact Support For Customer Form Abroad)
+91-484-2630995 (Alternate number For Customers From abroad)
+91 080-61991199 (Queries related to remittance from abroad)

iOS App:

Android App:

Website:

IVRS Menu: 1800 425 1199/ 1800 420 1199

  • Press 1: To report unauthorised transaction.
  • Press 2: For general banking services.
  • Press 3: For credit card services.

Email

Important Links

SMS Services

Send SMS to 9895088888 or 5676762 from your registered mobile number.

Sr NoServicesKeywords
1Balance EnquiryBAL <space> myshortno
2Mini statementTXN <space> myshortno
3Block Debit CardBLOCK <space> Last four digits of Debit Card
4Cheque book requestCBR <space> myaccount
5Cheque Status EnquiryCPS <space> myshortno <space> Cheque
6FedBook RegistrationFEDBOOK <space> myaccount
For more information .

Missed Call Services

Sr NoServicesContact No.
1To get account balance
8431900900
2To get mini statement
8431600600
3To check your eligibility for Debit Card EMI
7812900900
4To get registered for Whatsapp Banking
8095500077

Important Contact Details

Sr No.ServicesEmail
1Mobile Bankingmobilesupport@federalbank.co.in
2ATM Servicesatmcc@federalbank.co.in
3NRI Account Openingnridiv@federalbank.co.in
4For FedNet Internet Banking Related Queryfednetinfo@federalbank.co.in

Steps To Block/ Report Unauthorised Transactions

Blocking your Debit card

Step 1 : Get assistance – Contact Centre

  • Customers from India shall dial 18004251199 or 18004201199
    Email: ehelp@federalbank.co.in
  • Customers from abroad shall dial +91-484- 2630994 or +91-484-2630995 to avail the services of Contact Center

Step 2 : Self Service -FedMobile ( Mobile Banking )

  • Block debit card instantly using FedMobile, Mobile banking facility.
  • Select the menu option Account Services ‐ Manage Debit Card. The list of cards issued in account will be displayed.
    Scroll and select the card, want to block and click Block this card.

Step 3 : Self Service -FedNet (Internet Banking)

  • Block debit card instantly using FedNet, Internet Banking .
  • Select the menu option Debit Card Services ‐ Block Debit Card. The list of cards issued in account will be displayed.
    Select the card, want to block and click Submit.

Step 4 : Self Service – SMS

  • Send SMS from the mobile number registered in the following format to the number 5676762 OR 9895088888
  • BLOCK<space>Last Four Digits of your Debit Card
  • The particular debit card linked to the registered mobile number will be blocked.
  • An SMS confirmation will be received instantly on the registered mobile number of the customer.

Step 5 : Get assistance – Branch

  • Contact to Branch to block the debit card

Reporting of transaction/s not done by you

Step 1 : Reporting by calling at Contact Centre

  • To report Credit card /Debit card /Internet Banking/ Mobile Banking transactions, that are not done by customer,
    report at 1860-419-1199 to avail the services of Contact Centre.

 Step 2 : Reporting via e-mail

 Step 3 : Reporting via sending an SMS

  • By sending an SMS to 9895088888 from registered mobile number in the format given below:
    Format   : NO <space> last four digit of Federal bank account number
    Example : NO 1248

 Step 4 : Reporting via website

Grievance Redressal

Level 1

Level 2

  • If your query is not resolved, then you can also contact to the regional offices details given below:
Sr No.RegionEmail AddressAddress
1Ahmedabadahdy@federalbank.co.inFederal Bank, Ahmedabad Regional Office, 401, RBS, Opp. H K College Ashram Road, Ahmedabad, Gujarat-380009
2Alapuzhaapyy@federalbank.co.inFederal Bank, Alapuzha Regional Office Convent Square, CCNB Road, Alapuzha-688001
3Aluvaalwy@federalbank.co.inFederal Bank, Office of the Regional Head – Aluva Metro Heights Building, Bypass Junction, Aluva – 683101
4Attingalatly@federalbank.co.inFederal Bank, Attingal Regional Office, Ground Floor, Regency Mall, Mamom, Kizhuvilam P O,  Attingal, Thiruvananthapuram-695104
5Bangalore Northbgny@federalbank.co.inFederal Bank, Bangalore North Regional Office No. 9, 2nd Floor, Halcyon Complex, St. Marks Road, Bangalore, Karnataka – 560001
6Bangalore Southbgsy@federalbank.co.inFederal Bank, Bangalore South Regional Office No.9 1st Floor, Halcyon Complex, St.Marks Road, Bangalore- 560001
7Bhubaneswarbbsy@federalbank.co.inFederal Bank, Bhubaneswar Regional Office 14B, 1st Floor, Janpath, Bapuji Nagar Bhubaneswar, Odisha -751009
8Chandigarhcghy@federalbank.co.inFederal Bank, SCO 867, First Floor, NAC Mani Majra,Chandigarh (UT) – 160101
9Chennai City Regionmdscy@federalbank.co.inFederal Bank, 5th Floor, Akshaya Shanti, Anna Salai, Chennai, Tamil Nadu, India 600002
10Coimbatorecbey@federalbank.co.inFederal Bank, Coimbatore Regional Office 21 Variety Hall Road Coimbatore, Tamil Nadu – 641001
11Emerging Chennai Regionmdssy@federalbank.co.inFederal Bank, 5th Floor,Akshaya Shanti,
Anna Salai, Chennai, Tamil Nadu, India 600002
12Ernakulamekmy@federalbank.co.inFederal Bank, Regional Office, 1st Floor, Federal Towers, Marine Drive, Ernakulam-682031
13Guwahatighty@federalbank.co.inFederal Bank, Office of the Regional Head, 
First Floor, Ramananda Tower, 
Paltan Bazar, Kamrup (M), Guwahati, Assam – 781008
14Hyderabadhydy@federalbank.co.inFederal Bank, Office of the Regional Head, Flat No. 101, 1st Floor,  Krishna Plaza, No. 6-2-953, Khairatabad Opp. Shadan College, Hyderabad- 500004
15Indoreidry@federalbank.co.inPlot No.7, PU 4, Scheme 54, Near Apna Sweets, Vijay Nagar Square, A B Road, Indore
16Irinjalakudaijky@federalbank.co.inFederal Bank Ltd, Regional Office, P B No. 31, C K K Complex, Thrissur Road, Tana, Irinjalakuda- 680121
17Kannurcnny@federalbank.co.inFederal Bank, Kannur Regional Office 4th Floor, Aditya Tower, Kannur South Bazar Opp. R T O Office, Kannur – 670002
18Kolhapurkhry@federalbank.co.inFederal Bank, 751- B, Raviwar Peth,
Azad Chowk, Kolhapur, Maharashtra – 416012
19Kolkatacaly@federalbank.co.inAvani Signature, 91A/1 Park Street, opposite to St. Xavier’s College,Kolkata, West Bengal, 700016
20Kollamqlny@federalbank.co.inFederal Bank, Kurumpelil Avenue, Polayathode, Kollam-691021
21Kottayamktmy@federalbank.co.inFederal Bank, Kottayam Regional Office, Mar Makil Centenary Memorial Building, SH Mount P.O Kottayam-686006
22Kozhikodekkdy@federalbank.co.in1st Floor, Federal Towers
27/97G, Mavoor Road, Kozhikode – 673016
23Maduraimduy@federalbank.co.inOffice of the Regional Head, 2nd Floor, Door No:22, Thavittu Santhai, East Veli Street, Madurai, Tamilnadu, 625001
24Malappurammpmy@federalbank.co.inFirst Floor – Bava’s Arcade Kizhakethala Junction Down Hill P O, Malappuram-676519
25Mangaloremgry@federalbank.co.inFederal Bank, Regional Office-Mangalore Ground Floor,the Vintage, Kankanady Bye Pass Road, Kankanady, Dakshina Kannada, Mangalore- 575 002, Karnataka
26Mavelikaramvky@federalbank.co.inFederal Bank, Puthiyacavu, Mavelikara, -690101
27Mumbaibbyy@federalbank.co.inFederal Bank, A-1, Laxmi Towers, Bandra Kurla Complex,Bandra East, Mumbai-400051
28Muvattupuzhampzy@federalbank.co.inRegional office – Muvattupuzha, C P Square, Near IOC petrol pump, Kolencherry, Ernakulam, Kerala, INDIA, 682311
29Navi Mumbainbyy@federalbank.co.inFederal Bank, Navi Mumbai Regional Office, Office No. 910, 09th Floor, Plot No. 19-20, Satara Plaza, Sector 19 D, Palm Beach Road, Vashi, Navi Mumbai, Maharashtra- 400703
30New Delhi Centralndcy@federalbank.co.inOffice of Regional Head – New Delhi Central Region, Federal Towers, Second Floor, 2/2 West Patel Nagar, Patel Road
Opp. Metro Pillar No.196, Patel Nagar, New Delhi – 110008
31New Delhi Eastndey@federalbank.co.inNoida Sector 18, B-10, Ground Floor, Near Noida Sector 18 Metro Station, Gautam Buddha Nagar, Uttar Pradesh, 210301
32New Delhi Westndwy@federalbank.co.inOffice of the regional head, The Federal Bank Ltd,  Federal Towers,2/2 West Patel Nagar, Upper Ground Floor Opp. Metro Pillar 196, Patel Road, New Delhi – 110008
33Palaplay@federalbank.co.inFederal Bank, Pala Regional Office, Chooranolickal Mereena Towers, Kattakkayam Road, Pala, Kottayam- 686575
34Palakkadpgty@federalbank.co.inFederal Bank, Office of the Regional Head, Saikrishna Residency, Kunnathurmedu, Palakkad, 678013
35Pathanamthittaptay@federalbank.co.inOffice of the Regional Head, St Peter’s Junction, Pathanamthitta, Kerala, 689645
36Punepney@federalbank.co.inFederal Bank, Pune Regional Office, 403, May Fair Tower, Wakadewadi, Shivaji Nagar Pune, Maharastra – 411005
37Salemslmy@federalbank.co.inFederal Bank, Salem Regional Office, No 20, Ramakrishna Road, Salem, Tamil Nadu- 636007
38Suratsrty@federalbank.co.inFederal Bank, Surat Regional Office Ground Floor, Riddhi Shoppers Adajan Hazira Road, Adajan, Surat, Gujrat- 395009
39Thiruvananthapuramtvmy@federalbank.co.inFederal Bank, Thiruvananthapuram Regional Office, TC 18/ 1922 (2), Near Supreme Bakers Kowdiar P.O, Kuravankonam, Thiruvananthapuram- 695003
40Thodupuzhatpzy@federalbank.co.inFederal Bank, Office of the Regional Head KP Varkey’s Mall, Rotary Junction, Ambalam Bypass, Thodupuzha, Idukki, Kerala 685584
41Thrissurtcry@federalbank.co.inFederal Bank, Thrissur Regional Office ST Nagar, TB Road, Thrissur, Kerala- 680001
42Tiruvallatlay@federalbank.co.inFederal Bank, Office of the Regional Head, 1st Floor, Marthoma Sabha Building, M C Road, Tiruvalla, Kerala, 689101
43Wayanad wydy@federalbank.co.inFirst floor, Ganga Building, Areacode, Malappuram, Kerala-673639

Level 3

  • If your query is still not resolved, then you can also contact to the grievance officer details given below:
    Contact No.: 0484-2866511
    Email: grievanceescalations@federalbank.co.in
    Address: The Federal Bank Ltd.
    2nd Floor, Municipal Building, Aluva, Ernakulam,
    Kerala, India, 683101

Level 4

  • If you are not satisfied with the resolution given, then you can also contact to the nodal/principal officer contact details given below:
    Contact No.: 0484-2626366
    Email: support@federalbank.co.in
    Address: The Federal Bank Ltd.
    Federal Towers, Aluva, Ernakulam,
    Kerala, India, 683101

Level 5

  • If your query is still not resolved or you are not satisfied with the resolution given, then you can contact to RBI Ombudsman details given below:
    Address: Reserve Bank of India, 4th floor,
    Sector 17, Chandigarh, 160017 RBI Contact Centre – 14448
  • You can also lodge your complain online through RBI Ombudsman, Complaint Management System (CMS) Portal or through Smart ODR Portal .

NEFT/RTGS related Query

Federal Bank Premium Banking Services Contact Details

Contact No.: 18002582566 ,040-67284302
Email: concierge@federalrewards.in
Timings: Mon-Sat, 9am-6pm

For Fraud Related Query

Contact Nos: 0484-2771000, 0484-2771001, 0484-2771002, 0484-2771003, 0484-2771004, 0484-2771005, 0484-2771006, 9048333131, 04846-927101, 04846-927100, 04846-927102, 04846-927103, 04846-927104,
04846-927105, 04846-927106, 04846-927107

Overseas Offices

Nodal Officer of the bank for MSME Complaints and Queries

Sri Rathish.R
Vice President Business
Banking Department
The Federal Bank Ltd
6th Floor, Federal Towers,
Ernakulam – 682031
Tel.: 0484 – 2201639
Email: rathishr@federalbank.co.in

For any complaints other than those related to MSME, Please write to Grievance Redressal Team: support@federalbank.co.in.

Forms Center

Head Office

The Federal Bank Ltd,
Federal Towers, P O Box No.103,
Aluva, Ernakulam, Kerala, India 683101
Contact No.: 0484-2623698, 0484-2622263,
Fax- 04842623119, 0484-2626366

Social Sites

Federal Bank Contact Number – 1800 425 1199

Are you searching for the Federal Bank Contact Number – 1800 425 1199? You’re not alone! Thousands rely on Federal Bank Contact Number – 1800 425 1199 daily. Whether it’s a product query, refund issue, or login problem, the Federal Bank Contact Number – 1800 425 1199 support team is always ready to assist. Let’s help you connect with them faster and easier with our comprehensive contact guide.

Why Contact Federal Bank Contact Number – 1800 425 1199?

Federal Bank Contact Number – 1800 425 1199 deals with a variety of user concerns ranging from order tracking, product information, to billing disputes. Many customers find it easier to resolve issues through direct support rather than navigating FAQs or help docs. By contacting the customer care team, you can avoid confusion, save time, and get personalized assistance. Whether your package is delayed or a refund is stuck, their trained staff is equipped to handle it professionally. They also help with account-related queries, promotional offers, and return policies. The company values customer satisfaction and works continuously to improve its resolution rate. For smooth service and a stress-free experience, their support system is a must-use tool for all customers.

How to Reach Federal Bank Contact Number – 1800 425 1199 Support

You can connect with Federal Bank Contact Number – 1800 425 1199 support through their official website, helpdesk portal, verified email ID, live chat, or social media. Their customer care channels are designed to offer convenience, transparency, and real-time assistance. Visit the help section on the site or download their official app for instant access. Social platforms like Twitter and Facebook are also monitored regularly. Depending on your query, they may also offer callbacks or video support. For urgent help, calling their customer care number directly is the most effective option.

Top Reasons Users Call Federal Bank Contact Number – 1800 425 1199

  • Late delivery
  • Refund issues
  • Login problems
  • Verification needed
  • Product questions
  • Subscription or renewal help
  • Technical troubleshooting
  • Billing disputes

Tips for Faster Resolution

  1. Keep your order ID or ticket number handy.
  2. Contact during non-peak hours to reduce waiting time.
  3. Use only verified contact numbers or official website links.
  4. Explain your issue briefly but clearly in writing or while calling.
  5. Take screenshots or keep email confirmations ready if applicable.

Updated Contact Info

We regularly update this blog to reflect the latest Federal Bank Contact Number – 1800 425 1199 and contact methods. For the most accurate details, you should also visit the official Federal Bank Contact Number – 1800 425 1199 website. Be cautious of outdated or fake helpline numbers found on third-party sites.

Reliable Support Team

Federal Bank Contact Number – 1800 425 1199 has built a strong reputation for its prompt and professional customer support. Numerous reviews on social media and forums highlight their responsive team and quick problem resolution. Whether you’re a first-time customer or a long-time user, expect courteous and efficient handling of your issues. Their service culture reflects trust, responsibility, and customer satisfaction.

Share Your Experience

We encourage you to share your experience with the Federal Bank Contact Number – 1800 425 1199 support team. Did they resolve your issue quickly? Was the customer care number responsive? Your feedback helps other users make informed decisions and also pushes the company to improve their service quality.

Summary

  • Company: Federal Bank Contact Number – 1800 425 1199
  • Support Channels: Chat, Email, Phone, Social Media

Complaints

If your concern remains unresolved, raise a complaint using the official grievance redressal form on their website. Federal Bank Contact Number – 1800 425 1199 has a transparent complaints policy and tracks every submission. Make sure to include your ticket number or previous correspondence for quicker processing.

Escalation Process

Federal Bank Contact Number – 1800 425 1199 has an escalation matrix that allows users to connect with senior support levels. If your issue hasn’t been resolved within the promised timeframe, escalate it by requesting a senior callback or contacting their nodal officer. Details are usually available under their Terms or Customer Rights page.

Social Media Support

Many users find fast resolutions via social media. Tag @Federal Bank Contact Number – 1800 425 1199 on Twitter or message them on Facebook with a brief description and screenshot. Always include your order number for faster tracking. Social handles are typically monitored between 9 AM to 9 PM IST.

Troubleshooting Tips

Before contacting support, try some basic troubleshooting like restarting your app, checking for updates, clearing cache, or reinstalling the application. Many issues get resolved with these steps and save your time.

Submit Feedback

Your opinion matters! Submit your feedback through the online form or email. It helps improve service quality and ensures the support team addresses frequent problems more efficiently. You can also leave a public review on Google or social platforms.

Submit a Customer Care Number

Do you know a more direct or recent Federal Bank Contact Number – 1800 425 1199? Help others by submitting it via our contact form. We’ll verify and update our listings accordingly. Community contributions ensure this blog stays relevant and helpful.

Frequently Asked Questions

How do I contact Federal Bank Contact Number – 1800 425 1199?

You can contact Federal Bank Contact Number – 1800 425 1199 through their official support portal, live chat, verified email ID, or social media channels.

Is customer care available 24×7?

Some Federal Bank Contact Number – 1800 425 1199 support services like chat or email may be available 24×7. Availability may vary by region and service type.

What details should I keep ready before contacting support?

Keep your order ID, registered email, screenshots of the issue (if any), and previous ticket number ready for faster help.

Can I get a refund through customer care?

Yes, refunds can be processed through customer care after verification. It’s best to raise a ticket and follow the procedure as advised by the agent.

Where can I escalate my complaint if not resolved?

You can escalate your issue via the escalation matrix available on the Federal Bank Contact Number – 1800 425 1199 website or request a callback from a senior agent through the helpline.

Is there a customer care app for Federal Bank Contact Number – 1800 425 1199?

Yes, you can download the official app from Google Play Store or Apple App Store and access customer support directly from the app.

Federal Bank Contact Number – 1800 425 1199

We hope this post helped you better understand the importance and usage of a customer care number in solving service-related issues quickly. If you found this information helpful or if you’ve used a customer care number recently and had a good (or bad) experience, we’d love to hear from you. Was the customer care number easy to find? Did it connect you to the right support team? Let us know in the comments below. If you’re searching for a specific customer care number or facing difficulty connecting to a company’s support, feel free to ask — we’re here to help you find the right customer care number for your needs. Your feedback helps us keep this information accurate and useful for everyone.

Federal Bank Contact Number – 1800 425 1199

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