Gateway Hotels and Resorts Contact Number

Customer Care Number

Gateway Hotels and Resorts Contact Number

Organization:

  • www.gateway-hotels.com/

Toll Free Number(s):

1800 111 825 (For Central Reservations, 24*7)

All India Number(s):

022-6601 1825 (For Reservations)
022-6665 1316 (For Weddings/Meetings/Conferences)

International Numbers(s):

+1-800-111-8251 (For Bookings Contact)

Website:

IVRS Menu: 1800 111 825

  • Press 1: To plan your stay on Taj, Selections, Gateway, Vivanta

After pressing 1 your call will be transfer to the Customer Executive

Email:

Regional Sales Offices

Sr No. Branch Contact Email Address
1 Mumbai
022-6661000
 mumbai.trial@gmail.com Oxford House 15/17 N. F. Road Apollo Bunder,
Mumbai 400 001, India
2 Ahmedabad
079-26465593
 sales.ahmedabad@ihcltata.com 405, Tilakraj Complex, Behind Suryarath Complex,
Panchwati First lane,
Ahmedabad, 380006
3 Bangalore
080-66605660
 sales.bengaluru@ihcltata.com Taj West End Race Course Road, Bangalore,
Karnataka 560 001, India
4 Chennai
044-66002827
 sales.chennai@ihcltata.com Paramount Plaza 4th Floor 47, Mahatma Gandhi Salai,
Chennai 600 034 India
5 Hyderabad
040-66662323
 sales.hyderabad@ihcltata.com Taj Krishn Road No.1 Banjara Hills,
Hyderabad, 500 034 India
6 Kolkata
033-22233939
 – Taj Bengal34 B Belvedere Road, Alipore,
Kolkata 700 027 India
7 New Delhi
011-26110202
 sales.newdelhi@ihcltata.com Taj Palace Sardar Patel Marg Diplomatic Enclave,
New Delhi 110 021
8 Pune
020-66025555
 sales.pune@ihcltata.com Vivanta Blue Diamond 11 Koregaon Road, Pune,
Maharashtra 411 001 India

Hotels Contact

Sr No. Name Contact Email Address
1 Gateway Bekal
0467-3540100
 book.gatewaybekal@gateway-hotels.com Gateway Bekal, Malamkunnu,
Post Bekal, Kasaragod,
Kerala 671318 India
2 Gateway Chikmagalur
7411031500
 book.gatewaychikmagalur@gateway-hotels.com Gateway Chikmagalur, Jyothi
Nagar Post, Chikmagalur,
Karnataka, 577102, India
3 Gateway Coonoor
0423-2225400
 book.gatewaycoonoor@gateway-hotels.com Upper Coonoor, Coonoor,
Tamil Nadu, 643101, India
4 Gateway Madurai
8489914281
 book.gatewaymadurai@gateway-hotels.com No. 40 TPK Road, Madurai,
Tamil Nadu, 625004, India
5 Gateway Nashik
0253-6692300
 book.gatewaynashik@gateway-hotels.com P 17, MIDC Ambad, Agra
Road, Nashik, Maharashtra,
422010, India

Worldwide Reservation Contacts

Sr No. Country Contact
1 Toll-free India 1-800-111-825
2 India Network 0091-22-6601-1825
3 USA and Canada 1-866-969-1-825
4 Bahrain Toll Free 80004866
5 Brazil Toll Free
8000381422
6 Egypt Toll Free
8000000485
7 United Arab Emirates (UAE) Toll Free: 800-035-702-467
8 Other countries 00-800-4-588-1-825

Global Sales Offices

Sr No. Location Contacts Email Address
1 Australia: Sydney +61 2 9231 0556 sales.australia@ihcltata.com Po box 665, Stanhope Gardens, Nsw 2768 australia
2 UAE : Dubai +971 4 3900444 sales.dubai@ihcltata.com building 1, Office 123, Dubai Internet City, Dubai, 502249 uae
3 UK : london
+44 20 7963 8300
 sales.uk@ihcltata.com 45 – 51 buckingham Gate, Westminster, london Sw1E 6af uk
4 USA : West Coast (leisure and Mice)
+1 805 529 8833
 sales.newyork@ihcltata.com los angeles, Ca
5 USA : East Coast (all Segments)
+1 866 969 1825
 sales.newyork@ihcltata.com New York, Ny
6 USA : West Coast and Midwest (Corporate transient)
+1 408 348 5518
 sales.newyork@ihcltata.com Palm Springs, Ca
7 Denmark : Scandinavia
+45-70 27 23 71
 sales.scandinavia@ihcltata.com Atlantic link, Kompagnistraede 34, 4th Dk-1208 Copenhagen Denmark

Tata Neupass Details

Contact: 1800208282638
Email: customercare@tataneu.com

Registered Office

Mandlik House, Mandlik
Road, Mumbai, Maharashtra
400 001 India
Contact: 022-61371710

Social Sites

Parent Article: 

Indian Hotels Company Limited (IHCL) Contact Number – 1800 111 825

FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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