IDFC First Bank Toll Free Number – 1800 10 888

customer care number

Your Ultimate Guide to Customer Care Numbers: Instant Support at Your Fingertips

In today’s fast-paced and digital-first world, customer care numbers play a vital role in helping people resolve their issues quickly and efficiently. Whether you’re facing a billing error, a technical glitch, or need urgent product support, having access to the right customer care number can save you time, money, and frustration.

From telecom companies and e-commerce platforms to banks, airlines, and utility providers, almost every business offers customer care numbers to provide real-time assistance to their customers. These numbers are your direct link to customer service teams who are trained to solve problems, answer queries, and guide you through any issue — all over a simple phone call.

Knowing the correct and active customer care numbers can make a huge difference when you’re in a hurry or dealing with a critical problem. This guide brings you a collection of verified and updated customer care numbers from leading companies in India, so you’re never left searching when you need help the most.

Stay informed. Stay connected. Let customer care numbers be your first step toward a smoother service experience.

IDFC First Bank Toll Free Number – 1800 10 888

Organization:

  • www.idfcfirstbank.com

Toll Free Number(s):

180010888(For Accounts/Credit Cards/Loans/Other Banking Services, 24×7)
1800 419 4332 (For Personal Banking)
1800 2700 720 (Missed Call No. To Check Account Balance)
1800 209 9771 (For Complaint, Mon-Sun, 24×7)

All India Number(s):

1860 500 9900 (For Bank’s Loan Helpline No., Mon-Fri, 9:30am-6pm)
9555 555 555 (For WhatsApp Banking)

International Numbers(s):

+91 22 6248 5152 (For NRI Support)

iOS App:

Android App:

Website:

IVRS Menu: 1800 10 888

  • Press 1: If you already have an account or credit card or have taken a loan from IDFC First Bank.
  • Press 2: If you are a fastag customer.
  • Press 3: To check the status of your application for a credit card or loan.
  • Press 4: Queries about pay later account.
  • Press 5: If you do not have an account or loan with IDFC, and want to apply for any of our services.
    • Press 1: For bank account related information.
    • Press 2: For credit card related query.
    • Press 3: For loan related query.

Email

Important Links

Important Contacts

Sr. No.ServicesContact No.Email
1Consumer Banking
18004194332
banker@idfcfirstbank.com
2Rural Banking
18004198332
sampark@idfcfirstbank.com
3Wholesale Banking
18004197332
corporateservices@idfcbank.com
4PNO Number, For Loans
18605009900
pno@idfcfirstbank.com,
customer.care@idfcfirstbank.com
5For Customers Travelling Abroad
022-62485152
nriservices@idfcfirstbank.com,
head.nri@idfcfirstbank.com
6Traveling Abroad And Have Queries
022-60014332
banker@idfcfirstbank.com
7Generate Debit card Pin (NRI)
022-62485162
,
022-62485152
–
8For FASTag Query
18002669970
 
9For Credit Card Queries
18605001111
 

SMS Service

Send an SMS to 5676732 or 9289289960 form your registered mobile number.

Sr. No.QuerySMS Text (Send through registered number)Details
1BalanceBAL / BALANCE or BAL / BALANCE <Space>
<Last 4 digits of account number>		View the available balance in the accounts linked to your Customer ID.
To Know specific a/c balance, type keyword BAL / BALANCE followed
by last 4 digit of your account number
2Last 5 transactionsTXN <Space><Last 4 digits of account number>This will give the last three / five debit / credits made to your account.
3Cheque book request
CHQBK <Space><Last 4 digits of account number>		Request will be captured for Cheque Book
4Stop chequeCHQSTOP <Space><Last 4 digits of account number>
<Space><6 digits of cheque number>		Stops an issued cheque from being paid
5Blocking of Debit cardBLOCK <Space><Last 4 digits of card number>Block your debit card instantly

For Card Hotlisting/Blocking

Credit Card

Debit Card

  • If you want to block your debit card then you can call 180010888
  • You can also visit this Blocking Debit Card

Grievance Redressal

Level 1:

Level 2:

  • If you are not satisfied, then you can approach to the Regional Nodal Officer
    Designation: Regional Nodal Officer
    Email: rno@idfcfirstbank.com
    Contact No.: 022-41652700 (9:30-6pm, Mon-Sat)
    (except 2nd and 4th Saturdays and all bank holidays)
Sr. No.BranchCoverage AreaAddress
1AhmedabadGujarat, Union Territories of Dadra, and Nagar Haveli, Daman and DiuIDFC First Bank, Sun Square CG Road, TP 20, FP No 80 to 91,
Umashankar Joshi Marg, Beside Hotel Regenta, Navrangpura,
Ahmedabad, Gujarat 380006
2BangaloreKarnatakaIDFC First Bank, Building, Plot No 79, Residency, Residency Rd,
Richmond Town, Bengaluru, Karnataka 560025
3BhopalMPIDFC First Bank Ltd, First And Sixth Floor, Benchmark Business Park,
Block no. A3, PU4, Commercial, Scheme no. 54, Vijay Nagar,
Indore, M.P. – 452001
4BhubaneswarOrissaGround floor, Vishnu Chambers, J-4, Block GP, Salt Lake Sector 5,
Biddhannagar, Kolkata-700091
5ChandigarhHimachal Pradesh, Punjab and Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana.IDFC First Bank, SCO 169-170 Madhya Marg Sector 8C,
Chandigarh- 160009
6ChennaiTamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar IslandsIDFC First Bank, Plot No.7B, Gandhi Mandapam Road, 1st Floor,
Kotturpuram, Chennai – 600085.
7GuwahatiAssam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and TripuraGround floor, Vishnu Chambers, J-4, Block GP, Salt Lake Sector 5,
Biddhannagar, Kolkata-700091
8HyderabadAndhra Pradesh and TelanganaIDFC First Bank Ltd, 1-10-63/1/1, Veer Chambers, Chikoti
Gardens, Begumpet, Hyderabad – 500016
9JaipurRajasthanIDFC First Bank K-12, Malviya Marg C Scheme, Jaipur – 302002
10KanpurUttar Pradesh (excluding Districts of Ghaziabad and Gautam Budh Nagar)IDFC First Bank, Ground Floor, Premises bearing number -17/3-B,
Meghdoot Hotel Building, Mall Road, Kanpur, Kanpur Nagar – 208001
11KolkataWest Bengal and SikkimGround floor, Vishnu Chambers, J-4, Block GP, Salt Lake Sector 5,
Biddhannagar, Kolkata-700091
12MumbaiMaharashtra and GoaIDFC First Bank, Building no. 09, 17th floor, Gigaplex Raheja
Mindspace IT-5, Airoli, Navi Mumbai – 400708, Maharashtra.
13New DelhiDelhi, Haryana (except the districts of Ambala,
Yamuna Nagar, and Panchkula), and the districts of Ghaziabad and Gautam Budh		IDFC First Bank, Ground Floor, Shop No: G-01 And G-02, Bhagwati
Plaza, Plot No: 12, Sector: 5, Dwarka, New Delhi – 110075
14PatnaBiharGround floor, Vishnu Chambers, J-4, Block GP, Salt Lake Sector 5,
Biddhannagar, Kolkata-700091
15Thiruvanant hapuramKerala and Union Territory of Lakshadweep
and Union Territory of Puducherry
(only Mahe Region).		IDFC First Bank, Plot No.7B, Gandhi Mandapam Road, 1st Floor,
Kotturpuram, Chennai – 600085.
16DehradunState of Uttarakhand and also the seven districts of Western UttarIDFC First Bank, 59/3 Ground And 2nd floor Rajpur Road Dehradun,
next to IDBI Bank Uttrakhand – 248001
17RanchiJharkhandGround floor, Vishnu Chambers, J-4, Block GP, Salt Lake Sector 5,
Biddhannagar, Kolkata-700091
18RaipurChhattisgarhIDFC First Bank Ltd, Regional Office, 5th Floor, Moti Mahal
Palladium, Raipur, Chhattisgarh-492001
19JammuJammu And KashmirIDFC First Bank, SCO 169-170 Madhya Marg Sector 8C,
Chandigarh- 160009
For more details
  • Your query will be resolved within 7 working days.
  • If you are still not satisfied, then you can contact to the Principal Nodal Officer
    Designation: Principal Nodal Officer
    Contact No.: 18002099771
    Email: – pno@idfcfirstbank.com
    Address: IDFC First Bank Ltd. Building no. 09,
    17th floor, Gigaplex Raheja Mindspace IT-5, Airoli,
    Navi Mumbai – 400708, Maharashtra

Level 3:

  • If your query is still not resolved, then you can contact to the senior management
Sr. No.DesignationEmail
1Managing Director and CEOceo@idfcfirstbank.com
2Head-Retail Bankinghead.retailbanking@idfcfirstbank.com
3Head-Customer Experiencecceo@idfcfirstbank.com

Level 4

NEFT/ RTGS Customer Facilitation Centres

IDFC First Bank FASTag

NRI Customer Care No.

Email: nriservices@idfcfirstbank.com (For NRI Services)

Sr. No.Calling FromContact No.
Toll Free
1USA
18337039805
2Canada
18337039811
3UK 448000 478 414
4Singapore800 101 4006
5Australia
1800314585
6UAE8000 187 922
7Saudi Arabia
8008500980
8Oman80074528
9Qatar00 800 100 089
10Bahrain80006082
11Germany
8001815050
Local Call
12Hong Kong852 30082199
13Belgium
3228962986
14Ireland35315712658
15Italy390230578885
16Spain34935472751
17Netherlands31207971718
18Switzerland41225449992

Form Center

Offices Address

Sr. No.OfficeAddress
1Registered Office IDFC First Bank Ltd
KRM Tower, 7th Floor, No. 1,Harrington Road, Chetpet,
Chennai – 600031, Tamil Nadu,India
2Corporate OfficeIDFC First Bank Ltd The Square,C-61, G Block,Ground
Floor To 8th Floor Bandra Kurla Complex, Bandra East,
Mumbai – 400051

Social Sites

IDFC First Bank Toll Free Number – 1800 10 888

In conclusion, customer care numbers serve as a lifeline between businesses and consumers, playing a critical role in ensuring seamless communication, faster problem-solving, and higher satisfaction. In today’s customer-centric world, timely support is not just a convenience — it’s a necessity. Whether you’re facing issues related to delayed deliveries, failed transactions, service outages, login problems, or billing errors, having access to the right customer care numbers can be the difference between a frustrating experience and a quick resolution. Every major industry — be it telecom, banking, e-commerce, travel, or utilities — provides dedicated customer care numbers to offer real-time human assistance, helping you get answers, register complaints, or resolve issues without wasting valuable time. These numbers are often toll-free, active 24/7, and are designed to simplify your service experience by directly connecting you to a trained support team.

Moreover, in emergency situations or when digital channels fail to provide clarity, customer care numbers become the most reliable fallback for immediate help. With the growing complexity of services and the increasing dependency on digital platforms, keeping a list of verified and updated customer care numbers has become essential for every individual. Not only do they save you from unnecessary stress, but they also reflect a proactive approach to managing your consumer rights. Whether you are calling for personal needs or assisting a friend or family member, knowing the right customer care number can save time, reduce effort, and provide peace of mind. So, never underestimate the importance of customer care numbers — they are the backbone of effective customer service and a powerful resource every user should keep handy.

IDFC First Bank Toll Free Number – 1800 10 888

📞 Frequently Asked Questions (FAQs) About Customer Care Numbers

In today’s service-driven world, having quick access to customer care numbers is essential. Whether it’s a mobile recharge issue, a bank query, or a refund request on an e-commerce order, the first thing most people look for is the customer care number of the concerned company. Below is a comprehensive FAQ guide that addresses common questions users have regarding customer care numbers — so you always know how to get help, when you need it.

❓ What are Customer Care Numbers?

Customer care numbers are official phone numbers provided by companies, organizations, and service providers that allow customers to reach out for assistance, inquiries, complaints, or feedback. These numbers often connect users to trained customer service representatives who help resolve issues in real time.

❓ Why are Customer Care Numbers Important?

Customer care numbers are crucial for:

  • Immediate support during technical glitches or service outages.

  • Filing complaints about products, services, or transactions.

  • Resolving account issues, like password resets or billing disputes.

  • Tracking orders, making service requests, or modifying subscriptions.

They eliminate the need for long email threads or delayed support tickets by providing real-time human assistance.

❓ Are Customer Care Numbers Always Toll-Free?

Not always. While many companies offer toll-free customer care numbers (usually starting with 1800 or 1860), some may have standard-rate numbers, especially in niche sectors. Always check if the number is toll-free or charged based on your telecom plan.

❓ Can I Contact Customer Care 24/7?

It depends on the company. Some businesses (especially banks, telecom providers, or OTT platforms) offer 24/7 customer care numbers, while others operate only during working hours. It’s best to verify the company’s official service hours before calling.

❓ How Do I Find Verified Customer Care Numbers?

To find authentic and updated customer care numbers:

  • Visit the official website of the company.

  • Check the company’s mobile app (under Contact Us or Help).

  • Look for support details on verified social media pages.

  • Use trusted online directories like OnlineCustomerCareInfo.com or IndiaCustomerCare.com for a compiled list of companies and their contact info.

⚠️ Avoid calling numbers from random forums or unofficial sites to protect yourself from scams.

❓ Is There an Alternative to Calling Customer Care Numbers?

Yes, many companies now offer:

  • Live chat on websites or apps.

  • Email support.

  • WhatsApp customer care.

  • Support through social media (Twitter, Facebook).
    However, customer care numbers still remain the most direct and reliable way to speak to a human agent.

❓ What Should I Keep Ready Before Calling Customer Care?

To save time and get faster support, keep these ready:

  • Your customer ID/account number.

  • Transaction/order details.

  • A brief description of your issue.

  • Any error messages or screenshots (if the company offers WhatsApp or email support too).

❓ What If My Call to Customer Care Number Isn’t Answered?

This could be due to:

  • High call volumes.

  • Calling outside working hours.

  • Technical issues at the service provider’s end.

You can try again later, or use alternate support methods like chat, email, or app-based ticket systems.

❓ Can I Complain If the Customer Care Response Is Poor?

Absolutely. If a company’s customer care number does not provide proper service:

  • Escalate the issue to higher authorities or nodal officers (many companies have this structure).

  • File a complaint on platforms like the National Consumer Helpline (NCH) in India.

  • Leave feedback on Google Reviews, consumer forums, or the company’s website.

❓ Are There Industry-Specific Customer Care Numbers?

Yes, most sectors have their own dedicated customer care numbers:

  • Telecom: Airtel, Jio, Vi, BSNL

  • Banking: SBI, HDFC, ICICI, Axis

  • E-commerce: Amazon, Flipkart, Meesho

  • Airlines: Indigo, Air India, Vistara

  • Food Delivery: Swiggy, Zomato

  • And many more…

Using the correct customer care number for the specific service ensures quicker and more accurate assistance.

❓ Is It Safe to Share Information Over Customer Care Calls?

Yes, if you’re calling an official customer care number. However:

  • Never share your OTP, debit/credit card PIN, or CVV — genuine customer service agents will never ask for these.

  • Avoid sharing sensitive data unless you are 100% sure the number is legitimate.

✅  Conclusion

Customer care numbers are your first line of support when dealing with any product or service issue. Knowing how to find, use, and verify these numbers ensures a smooth, safe, and efficient resolution process. Whether it’s to fix an urgent issue or to simply ask a question, reliable customer care numbers empower you as a consumer and make your service experience hassle-free.

IDFC First Bank Toll Free Number – 1800 10 888

We hope this post helped you better understand the importance and usage of a customer care number in solving service-related issues quickly. If you found this information helpful or if you’ve used a customer care number recently and had a good (or bad) experience, we’d love to hear from you. Was the customer care number easy to find? Did it connect you to the right support team? Let us know in the comments below. If you’re searching for a specific customer care number or facing difficulty connecting to a company’s support, feel free to ask — we’re here to help you find the right customer care number for your needs. Your feedback helps us keep this information accurate and useful for everyone.

IDFC First Bank Toll Free Number – 1800 10 888

Know a verified customer care number that’s not listed here? Help others by sharing it with us! Whether it’s a local business, startup, or a well-known brand, your contribution can save someone time and frustration. Simply comment in the below comment section or contact us through our contact page — we’ll verify and publish it to help our growing community get faster support.
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