IIFL Home Loan Customer Care Number – 1860 267 3000

Customer Care Number

IIFL Home Loan Customer Care Number – 1860 267 3000

Organization:

  • www.iiflhomeloans.com

All India Number(s):

1860 267 3000 (For Contact Support, Mon-Fri 9:30am-6pm, Sat 9:30am-4pm)
730 444 7444 (For WhatsApp Support)

IVRS Menu : 18602673000

  • Press 1: For Home Loan And Secure Bussiness Loan Or Loan Against Property
  • Press 2: For Gold Loan
  • Press 3: For Digital Personal Loan
  • Press 4: For Insurance
  • Press 1: For Bussiness Loan

Website:

Email:

Install App

Important Links:

Grievance Redressal

Level 1 :

  • If you have any query/complaint then firstly you have to call 18602673000 or you can fill this Complaint Form and you can contact to Grievance Redressal Officer at the details given below:
    Email : gro@iiflhomeloans.com , itgro@iiflhomeloans.com
    Address : IIFL Tower, 98, Udyog Vihar, Phase-IV,
    Near Maruti Gate no-3, Gurgaon, Haryana -122016
  • You can also visit your Nearest Branch

Level 2 :

  • If your query is not resolved within 15 days then you can contact to the Nodal Officer at the details given below:
    Email : no@iiflhomeloans.com
    Address : IIFL Tower, 98, Udyog Vihar, Phase-IV,
    Near Maruti Gate no-3, Gurgaon, Haryana -122016

Level 3 :

  • If you are still not satisfied with above levels then you can contact to details given below.
    Email: crcell@nhb.org.in
    Address : National Housing Bank, Department of Regulation and
    Supervision, (Complaint redressal Cell), 4th Floor, Core-5A,
    India Habitat Centre, Lodhi Road, New Delhi- 110003
  • You can also lodge your complaint online through National Housing Bank (NHB)

Office Address

Sr No. Office Address
1 Registered Office IIFL House, Sun Infotech Park, Road No. 16V,Plot No.
B-23,MIDC, Thane Industrial Area, Wagle Estate,
Thane, Maharashtra, India – 400604
2 Corporate Office IIFL Home Finance Ltd Plot No. 98, Udyog Vihar
Phase IV, Sector 18, Gurgaon, Haryana 122015

Social Sites

Parent Article:

India Infoline Customer Care Number : 1860 267 3000

FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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