Indian Bank Customer Care Number – 1800 425 00 000

Customer Care Number

Indian Bank Customer Care Number – 1800 425 00 000

Organization:

  • indianbank.in

Toll Free Number(s):

1930 (For Cyber Police Helpline)
1800 425 00 000 (For Mobile Banking/Report Unauthorised Transaction)

All India Number(s):

875 442 42 42 (For WhatsApp Banking)
96776 33000 (Missed Call No. For Balance Enquiry)
92310 00001 (SMS No. To Block Digital Transactions)
7827 170 170 (For Women Helpline)

International Number(s)

+91 44-28882999 (For NRI Customer Support)

iOS App: 

Android App:

Website:

IVRS Menu: 1800 425 00 000

Select your preferred language.

  • For blocking credit card SMS block cc to to 56767 (from your registered mobile no.)
  • For blocking all digital platform SMS block 9231000001 (from your registered mobile no.)
  • For blocking ATM , UPI digital channel or to report unauthorised transaction.
  • Press 1: For unblocking mobile and internet banking.
  • Press 2: For deposit.
  • Press 3: For complaint on unauthorised refund banking transaction.
  • Press 4: For loan.
  • Press 5: For ATM locator.
  • Press 6: For KYC related information.
  • Press 7: For digital banking.
  • Press 8: Non indian bank customer.

Email

Important Links

Important Emails

Sr No. Service Contact Details
1 NEFT / RTGS transactions
044-28134164
,
rtgscell@indianbank.co.in
2 IRCTC & IMPS transactions atmsc_cb@indianbank.co.in ,
atmsc_mds@indianbank.co.in
3 TNEB transactions annasalai@indianbank.co.in ,
asrev@tnebnet.org ,
fcrev@tnebnet.org
4 BILLDESK pgsupport@billdesk.com
5 TECHPROCESS instantpay@techprocess.co.in ,
pgops@techprocess.co.in
6 ATOM helpdesk@atomtech.in ,
operations@atomtech.in
7 EBS support@ebs.in
8 Citrus support@citruspay.com ,
ops@citruspay.com
9 Avenues service@ccavenue.com ,
risk@ccavenue.com
10 IBIBO payu-chargeback@payu.in care@payu.in
11 Times Money ops@direcpay.com info@direcpay.com
12 PAYTM care@paytm.com security@paytm.com
13 SBI e-Pay cm2@aggregator@sbi.co.in ,
cm5@aggregator@sbi.co.in ,
ops2.sbiepay@sbi.co.in
14 General enquiries for branch support
044-28221441
,
ebanking@indianbank.co.in

Block – Lost ATM Card

To block the lost ATM Card, Contact 180042500000  or can also Block the Cards using Internet Banking and App.

  • Internet Banking: Value Added Service > Debit Card Services > Debit Card Hot-listing
  • Through App: Cards Menu

Or can send the request at atmhotlist@indianbank.co.in , hoatmmonitoring@indianbank.co.in

SMS Service

Sr No. Service Keyword
1 To block credit card SMS BLOCK CC To
56767
(For registered Mobile No.)
2 For Registering complaint by SMS Send SMS to
56677
by typing COMPLAINT
3 To blocking all digital platform SMS BLOCK To
9289592895
from your registered mobile
4 To immediately block the card SMS ‘BLOCKCC’ to 
56767
 from your registered mobile.

SMS Banking

Type in key-words and send it to 9444394443

  • For Balance Enquiry
  • Last 3 transactions
  • Issued/Deposited cheque Status Enquiry
Sr No. Service Keyword
1 Balance Enquiry BALAVL <Ac no> <MPIN>
2 Last 3 Transaction LATRAN <Ano> <MPIN> LATRAN <MPIN> For default account
3 Issued Cheque status Enquiry CHQSTS <chq no> <Ac no> <MPIN> CHQSTS <chq no> <MPIN> For default account
4 Deposited Cheque Status Enquiry DCHSTS <chq no> <Ac no> <MPIN> DCHSTS <chq no> <MPIN> For default account
5 Change Mobile Banking PIN CHGPIN <New MPIN> <OMPIN>
6 Help on How to Use HELP <Code> <MPIN>

Department Emails:

Sr No. Head Office Departments Email
1 Accounts Department hoaccounts@indianbank.co.in
tds@indianbank.co.in
Gst@indianbank.co.in
2 Bank Assurance Centre Basc@indianbank.co.in
3 Banking Operations Department hobod@indianbank.co.in
4 Board Department ibboard@indianbank.co.in
5 Branch Expansion Cell hobec@indianbank.co.in
6 Cell For Govt transactions hocgt@indianbank.co.in
7 Compliance Department hocompliance@indianbank.co.in
8 Corporate Communications Dept ccd@indianbank.co.in
9 Credit Card Centre creditcard@indianbank.co.in
10 Credit Monitoring Cell creditmonitoring@indianbank.co.in
11 Customer Service Centre Of Excellence nodalofficer@indianbank.co.in
12 Development Department hodevelopment@indianbank.co.in
13 Expenditure Department hoexpenditure@indianbank.co.in
14 Hrm Department hohrm@indianbank.co.in
15 Ind Retail Vertical hopbd@indianbank.co.in
16 Information Systems Security Cell [Issc) issc@indianbank.co.in
17 Inspection Department hoinspection@indianbank.co.in
18 International Division hoid@indianbank.co.in
19 Investors Service Cell investors@indianbank.co.in
20 Marketing Department indianbank@indianbank.co.in
21 Legal Department holegal@indianbank.co.in
22 Mis Department homis@indianbank.co.in
23 New Initiatives Department ibhobdfp@indianbank.co.in
24 O and M Department oandm@indianbank.co.in
25 Official Language Cell hoolc@indianbank.co.in
26 Planning Department planning@indianbank.co.in
27 Recovery Department horecovery@indianbank.co.in
28 Risk Management Department riskman@indianbank.co.in
creditrisk@indianbank.co.in
oprisk@indianbank.co.in
29 Rtgs Cell rtgscell@indianbank.co.in
30 Rural Banking Department horbd@indianbank.co.in
31 Security Department hosecurity@indianbank.co.in
32 Small and Medium Enterprises Dev Dept hosmed.Policy@indianbank.co.in
33 Dbd Atm Card hot Listing atmhotlist@indianbank.co.in
34 Vigilance Department hovigilance@indianbank.co.in
35 treasury Branch treasury@indianbank.co.in

Grievance Redressal

Level 1

  • For any query/complaint, you can contact at 180042500000
  • You can also fill this Complaint Form .

Level 2

  • If your query is not resolved, then you can also contact to the Zonal Nodal Officer contact details mentioned below:
Sr No. Name/ Designation Zone Contact No. Email Address Fax No.
1 Tarun Kumar Bishnoi zonal Manager Agra
0562-2650700
 zoagra@indianbank.co.in Indian Bank, zonal Office Plot Gp 56, First Floor,Cross Road Mall Pt Deendayal Upadhyay Puram Sikandra Agra 282007  
2 Rajesh Kumar Jha Zonal Manager Ahmedabad
079-27431248
 zoahmedabad@indianbank.co.in Indian Bank, zonal Office, Rudra Arcade B Block, 2Nd  Floor, 132 Feet – Drive-In Cross Road, Memnagar, Ahmedabad 380052
079-27439668
3 Pramendra N Upadhyay zonal Manager Allahabad
0532-2624254
 zoallahabad@indianbank.co.in Indian Bank, zonal Office 22 Purushottam Das Tandon Road Civil Lines, Allahabad, Uttar Pradesh-211001
0532- 2235897
4 Suryanarayana Murthy Darbha zonal Manager Amaravathi
0863-2387130
 zoamaravati@indianbank.co.in Indian Bank, zonal Office 235/3 Jkc College Road Gujjanagundla Guntur Dist- 520006  
5 Abhishek Gupta zonal Manager Amritsar
0183-2830600
 zoamritsar@indianbank.co.in Indian Bank, zonal Office Sco 90 District Shopping Centre Ranjit Avenue Amritsar-143001
0183- 2830600
6 Anirban Dutta zonal Manager Asansol
0341-3510028
 zoasansol@indianbank.co.in Indian Bank, zonal Office Udrej Bhavan, 8Gt Road (West), Upper Chelidanga,, Asansol Paschim Burdwan  Dist. West Bengal-713304  
7 Krushna Chandra Sahu zonal Manager Bahraich
0525-2222222
 zo.bahraich@indianbank.co.in Indian Bank, zonal Office 114 Raipur Raja Jail Road Bahraich – 271801
8 Ghanshyam Kumar zonal Manager Banda
05282-221324
 zohamirpur@indianbank.co.in Indian Bank, zonal Office Tindwari Road, Near St. MaryS School, Banda Uttarpradesh  
9 Rajeev Kumar Roy zonal Manager Barasat
033-25525255
 zobarasat@indianbank.co.in Indian Bank, zonal Office 54 K N C Road, P.O.-Barasat, District.-24 Pgs (North) West Bengal – 700124  
10 Chillara Dasaradha Rama Rao zonal Manager Bengaluru
080-22958899
 zobangalore@indianbank.co.in Indian Bank, zonal Office, 4th  Floor, East Wing, Raheja Towers, 26-27 M G Road, Bangalore – 560001
080- 22958905
11 Kumud Ranjan Kumar zonal Manager Berhampore
9507846018
 z184@indianbank.co.in Indian Bank zonal Office 1st Floor Panchanantala, Nh-34,Panchanantala , Berhampore, 742101
12 Uchhab Chandra Patra zonal Manager Berhampur
0680-2404018
 zoberhampur@indianbank.co.in Indian Bank, zonal Office Plot No-704/7172 and 704/7174, 1st And 2Nd Floor, Sri Krishna Vihar Chowk, Main Rd, Ambapua, Berhampur- 760010
0680- 2404016
13 Ankur Jayaswal zonal Manager Bhagalpur
0641-2300764
 zobhagalpur@indianbank.co.in Indian Bank, zonal Office Devdoot Complex, First  Floor, 15, Radha Rani  Sinha Road, Near Navyog Vidyala, Bhagalpur-812001
0641- 2301184
14 Sanjoy Roy zonal Manager Bhopal
7552602347
 zobhopal@indianbank.co.in Indian Bank, zonal Office Office Complex, C Block, First Floor, Gautam Nagar Bhopal-462023
15 Sachikanta Das zonal Manager Bhubaneshwar
0674-2543514
 zobhubaneswar@indianbank.co.in Indian Bank, zonal Office, B-2, East Saheed Nagar, Bhubaneswar -751007
0674- 2543523
16 Sankar Raju V zonal Manager Chandigarh
0172-2702912
 zochandigarh@indianbank.co.in Indian Bank, zonal Office, 2Nd Floor, Sco 49-50, Bank Square Sector 17B Chandigarh-160019  
17 Ranjith Kumar.K zonal Manager Chennai (North)
044-25218319
 zochennainorth@indianbank.co.in Indian Bank, zonal Office,Krest Building 2nd Floor No. 2, Jehangir Street Behind Indian Bank Ho, Chennai – 600001  
18 Satyanarayana M M K zonal Manager Chennai (South)
044-28257774
 zochennaisouth@indianbank.co.in Indian Bank, zonal Office, 55 Ethiraj Salai, Chennai – 600 008
044-28256668
19 Sailendra Kumar Singh zonal Manager Chinsurah
033-26802912
 zochinsurah@indianbank.co.in Indian Bank, zonal Office, Senco Building, 2nd Floor, Bally More, Bandel P.O. District- Hooghly, West Bengal-712103  
20 Srinivasan R zonal Manager Coimbatore
0422-2309242
 zocoimbatore@indianbank.co.in Indian Bank, zonal Office, 31, Variety Hall Road, Coimbatore – 641 001
0422- 2309241
21 Gowri Sankar Rao N zonal Manager Cuddalore
04142- 233832
 zocuddalore@indianbank.co.in Indian Bank, zonal Office, Avr Towers, 3rd  Floor 4 Bharathi Road, Cuddalore  607 001
04142- 222718
22 Parikshit Dasmohapatra zonal Manager Cuttack
0671-525057
 zocuttack@Indianbank.co.in Indian Bank zonal Office 124, Deulasahi Cuttack- 753008
23 Rajeev Kumar zonal Manager Dehradun
0135-2713976
 zo716@indianbank.co.in Indian Bank, zonal Office 1, Gandhi Road, 1st  Floor, Near Clock Tower, Uttarakhand, Dehradun -248001  
24 Mamta Kumari zonal Manager Delhi Central
011-23363757
 zodelhicentral@indianbank.co.in Indian Bank, zonal Office, First Floor, 17, Indian Bank Building Sansad Marg, New Delhi – 110001
011- 23367770
25 Venkata Ramana Rao C H zonal Manager Delhi South
011-23740230
 zodelhisouth@indianbank.co.in Indian Bank, zonal Office 17 Parliament Street , (3rd  Floor), New Delhi – 110001  
26 Vishnu Prabhakar zonal Manager Deoghar
8000434889
 zodeoghar@indianbank.co.in Indian Bank, zonal Office 498 A, Srikant Road Belabagan, Deoghar- 814112  
27 Padmavathy Srikant zonal Manager Dharmapuri
04342-262503
 zodharmapurii@indianbank.co.in Indian Bank, zonal Office, First Floor, 91, Dddc Building, Pennagaram Road, Dharmapuri – 636701
28 Subhash Kumar zonal Manager Dibrugarh
8580582941
 zodibrugarh@indianbank.co.in Indian Bank, zonal Office T.R. Phukan Road, Chring Chopori, Dibrugarh-786001  
29 Suraj Nair M zonal Manager Ernakulam
0484-2351627
 zoernakulam@indianbank.co.in Indian Bank, zonal Office, P B No. 3567 62/1550, Floor BandC Ram Meena Building Valanjambalam Junction, S.A.Road, Kochi Ernakulam- 682016
0484- 2370699
30 Santosh Kumar Bhagat zonal Manager Gaya
0631-2220250
 zogaya@indianbank.co.in Indian Bank, zonal Office Near Chopra Agency, South Bisar Tank, Gaya- 823001  
31 Hemant Mishra zonal Manager Gonda
05262-232763
 z721@indianbank.co.in Indian Bank, zonal Office Bahraich Road, Near Bus Stand District Gonda-271002  
32 Satish Kumar Sonkar zonal Manager Gorakhpur
0551-2322247
 zogorakpur@indianbank.co.in Indian Bank,zonal Office 1st Floor, Prashant Towers, Old transport Nagar District Gorakhpur Uttar Pradesh- 273016  
34 Sanjeev Dua zonal Manager Gurgaon
011-41053165
 zo.Gurgaon@indianbank.co.in Indian Bank,zonal Office G14, Cannaught Place Delhi – 110001
35 Alok Kumar zonal Manager Guwahati
7086066081
 zoguwahati@indianbank.co.in Indian Bank,zonal Office Sharma And Sharma Market, 2nd  Floor, R G Baruah  Road Opp Guwahati Commerce College Chandmari 781003
0361- 2467936
36 Govindaraju V zonal Manager Hubballi
0836-2353211
 zohubli@indianbank.co.in Indian Bank, zonal Office, V A Kalburgi Hall Mark, 1st  Floor, Desai Cross, Pinto Road, Hubballiâ 580029
0836- 2353212
37 Somepalli Srinivasa Rao zonal Manager Hyderabad
040-23220099
 zohyderabad@indianbank.co.in Indian Bank, zonal Office, Liberty Plaza, 4th Floor, Himayat Nagar, Hyderabad- 500 029
040- 23223409
38 Lalit Narayan Mishra zonal Manager Jabalpur
076-14017346
 zojabalpur@indianbank.co.in Indian Bank, zonal Office, Civil Lines, P.B. No.-9 Residency Road, District, Jabalpur482001  
39 Shashi Ranjan Giri zonal Manager Jaipur
0141-2974314
 zojaipur@indianbank.co.in Indian Bank, zonal Office, 50, Ii Floor, Jtm, Near Jagatpura Flyover Model Town, Malviya Nagar Jaipur-302017
0141- 2752217
40 Vijendra Singh Malik zonal Manager Jalandhar
0181-5027767
 zojalandhar@indianbank.co.in Indian Bank zonal Office 2nd Floor, Sco 44C Urban Estate Phase Ii Jalandhar- 144022
41 Santosh Kumar Maharana zonal Manager Jhansi
0510-2451992
 zojhansi@indianbank.co.in Indian Bank zonal Office 92, Civil Lines, Jhansi- 284001
42 Srimathy B zonal Manager Kancheepuram
044-27227117
 zokancheepuram@indianbank.co.in Indian Bank, zonal Office, 52 A and B, Sengazhu Neerodai Street, Near Pookadaichatram, Kancheepuram- 631502
044- 27232431
43 Sanjay Kumar Misra zonal Manager Kanpur
0512-2346180
 zokanpur@indianbank.co.in Indian Bank, zonal Office, 15/287, Mahatma Gandhi Marg, Bada Chauraha Kanpur 208001
0512- 2346181
44 Dhamotharan Govindarajan zonal Manager Karaikudi
04565-239469
 zokaraikudi@indianbank.co.in Indian Bank, zonal Office, 34/3, Church First Street Jrc 4D Scan Complex First Floor,Near Periyar Statue Bus Stop Karaikudi 63001  
45 Kattula Raj Kumar zonal Manager Karim Nagar
0878-2244388
 zokarimnagar@indianbank.co.in Indian Bank, zonal Office 3-1-860, Cvrn Road Opp.Csi Mission Hospital,Karim Nagar, Telangana -505001
0878- 2244389
46 Harjit Pal Singh Utmal zonal Manager Karnal
0184 2266358
 zokarnal@indianbank.co.in Indian Bank, zonal Office, Sco 244 245, FfandSf, Sector-12, Urban Estate, Karnal 132001
0184-2266359
47 Sushanta Kumar Das zonal Manager Kolkata Central
033-40259749
 zokolkatta1@indianbank.co.in Indian Bank zonal Office 4th and 5th  Floor, Allahabad Bank Building, 377/378 Gd Block , Sector  Iii, Salt Lake , Kolkata- 700106  
48 Abhilakshit Kaushal zonal Manager Kolkata North
033-40261911
 zokolkatta2@indianbank.co.in Indian Bank zonal Office 2nd   Floor, Allahabad Bank Building, 377/378 Gd Block , Sector  Iii, Salt Lake , Kolkata- 700106
033- 40261912
49 Pankaj Kumar Singh zonal Manager Kolkata South
033-22319306
 zokolkatasouth@indianbank.co.in Indian Bank zonal Office 14, India Exchange Place Kolkata- 700106
50 R Pradeep Kumar zonal Manager Kozhikode
0495- 2366553
 zokozhikode@indianbank.co.in Indian Bank, zonal Office, Ground Floor, Dr.Sbs Dentistry And Orthodontics Clinic Building West Nadakkavu, Kannur Road Nadakkavu P O, Kozhokode- 673011  
51 Raja Sekhara Rao Konda Venkata zonal Manager Kumbakonam
0435-2411962
 zokumbakonam@indianbank.co.in Indian Bank, zonal Office, 1st and 2nd Floor, Shruthi Hospital Building, No.26,3rd Cross Street, Shanthi Nagar, Kumbakonam- 612001  
52 Kamlesh Chandra tripathi zonal Manager Lakhimpur Kheri
05872-253009
 zolakhimpurkheri@indianbank.co.in Indian Bank, zonal Office , Randhey Complex, Kutchery Road, Lakhimpur, Lakhimpur Kheri-262701  
53 Pranesh Kumar zonal Manager Lucknow
0522-3515983
 zolucknow@indianbank.co.in Indian Bank, zonal Office, 2nd Floor, New Building Hazratganj, Lucknow- 226 001  
54 Om Prakash Kalra zonal Manager Ludhiana
0161-5232120
 zoludhiana@indianbank.co.in Indian Bank, zonal Office Scf-88, Urban Estate Phase-I, Dugri, Ludhiana Punjab 141013
7347035031
55 Bhalasubbraman Ian M V zonal Manager Madurai
0452-4351178
 zomadurai@indianbank.co.in Indian Bank, zonal Office, 100/101, East Avani Moola Street, Madurai 625 001
0452- 2327327
56 Dinesh Krishnarao Manthapurwar zonal Manager Meerut
0121-2794227
 zomeerut@indianbank.co.in Indian Bank, zonal Office, 55 The Mall, Meerut Cantonement, Meerut- 250001 Uttar Pradesh  
57 Mithilesh Kumar zonal Manager Midnapore
032-2275938
 zomidnapore@indianbank.co.in Indian Bank, zonal Office Bidhananagar (Near Old Water Tank), Station Road, Midnapore-  721101
03222- 261920
58 Kamlesh Kumar Singh zonal Manager Mirzapur
05442-220638
 zomirzapur@indianbank.co.in Indian Bank, zonal Office Plot No 516, Makan No 174/4, Ward No 2, Muhallaputalighar, Natwan Pargana Kantit, Mirzapur- 231001
05442- 220626
59 Pawan Kumar Baidya zonal Manager Moradabad
0591-2428551
 zomoradabad@indianbank.co.in Indian Bank, zonal Office Civil Lines, Opp. Bindal Showroom, Near Jain Mandir Moradabad- 244001  
60 Ravindra Singh zonal Manager Mumbai South
022-40052513
 zomumbaisouth@indianbank.co.in Indian Bank, zonal Office, 2nd   Floor, 37, Mumbai Samachar Marg, Fort, Mumbai – 400023
61 Rajesh Mundra zonal Manager Mumbai West
022-24923246
 z738@indianbank.co.in Indian Bank, zonal Office, Manish Commercial Centre, 216A Dr.Annie Besant Road, Worli, Mumbai-400025 –
62 Jayanta Kumar Prusti zonal Manager Muzaffarpur
0621-2953229
 z739@indianbank.co.in Indian Bank, zonal Office, Om Shanti Complex, P.O.-Ramna, Dist.- Muzaffarpur- 842002  
63 Anil R Kulkarni zonal Manager Mysore
8212500115
 zomysore@indianbank.co.in Indian Bank, zonal Office, No.1, Shalivahana Road, Nazarbad Mysuru- 570010  
64 Subramanian. N zonal Manager Nagapattinam
04365-241005
 zonagapattinam@indianbank.co.in Indian Bank zonal Office No 28 Perumal Koil South Street, Nagapattinam- 611001
65 Prakashrao S Nimje zonal Manager Nagpur
0712-2520552
 zonagpur@indianbank.co.in Indian Bank, zonal Office, 1st Floor, Palm Road, Near Rbi, Civil Line, Nagpur-440001  
66 Neelmani Bhardwaj zonal Manager Noida
0120-4270251
 zonoida@indianbank.co.in Indian Bank, zonal Office, D-211/2, Indian Bank Building, Sector 61, Noida Dist.-Gautam Budh Nagar. Pin-201301
0120- 2583592
67 Aman Kumar Jha zonal Manager Patna
0612-2219480
 zopatna@indianbank.co.in Indian Bank, zonal Office, 1st Floor, Budh Marg, Near Kotwali Thana, Patna- 800 001
0612- 2218120
68 Sushila Parthasarathy zonal Manager Poonamallee
044-28252043
 zopoonamallee@indianbank.co.in Indian Bank, zonal Office, No.55, 2nd Floor, Ethiraj Salai Egmore Chennai-60008  
69 Vengata Subramanian. M zonal Manager Puducherry
0413-2255112
 zopuducherry@indianbank.co.in Indian Bank, zonal Office, 66/4, East Coast Road, Pakkamudayanpet Puducherry – 605008
0413- 2255217
70 Rajeev Kumar zonal Manager Pune
020-26656663
 zopune@indianbank.co.in Indian Bank, zonal Office, 2nd Floor, Hermes Waves, Central Avenue Road,Lane No.3, Kalyani Nagar, Pune 411 006  
71 Rajesh Sharan zonal Manager Raipur
9800005483
 zoraipur@indianbank.co.in Indian Bank, zonal Office, Bachhawat Complex 18/1421 New Shanti Nagar, Near Dish College, P.O. Shanker Nagar, Raipur- 492007
0771- 2438270
72 Sudhakara Rao P S S zonal Manager Rajahmundry
0883-2427100
 zorajahmundry@indianbank.co.in Indian Bank zonal Office 36-2-2, Aditya Palace Syamalamba Temple Road, Innespeta Rajahmundry- 533101
73 Rajiv Ranjan zonal Manager Rajkot
0281-2576198
 zorajkot@indianbank.co.in Indian Bank, zonal Office, Shop No 3-4, Nakshatra Iii, Near  Raiya Telephone Exchange 150 Ring Road Rajkot- 360005
74 Ram Swarup Sarkar zonal Manager Ranchi
0651-2460091
 zoranchi@indianbank.co.in Indian Bank, zonal Office, 4thFloor, S.P.G Mart Bahu Bazar Old H.B Road Ranchi -834001
0651- 2460096
75 Raj Kumar zonal Manager Salem
0427-2216499
 zosalem@indianbank.co.in Indian Bank, zonal Office, Iii Floor Divya Towers 15/1 Fort Main Road Opp Govt Super Speciality Hospital, Salem 636 001
0427- 2213799
76 Hara Prasanna tripathy zonal Manager Sambalpur
6633500366
 zosambalpur@indianbank.co.in Indian Bank, zonal Office Shyam Arcade, I Floor, Khetrajpur, Po/Dist : Sambalpur- 768003 –
77 Rajesh Badoria zonal Manager Satna
076-72414400
 z747@indianbank.co.in Indian Bank, zonal Office Bank Building, Jai Stambh Chowk, 2nd  Floor, Satna- 485001  
78 Pramod Kumar zonal Manager Siliguri
0353-2431183
 zosiliguri@indianbank.co.in Indian Bank, zonal Office 2 Church Road, Siliguri- 734001  
79 Rupan Vinayak zonal Manage Sitapur
9792581566
 zositapur@indianbank.co.in Indian Bank, zonal Office Near Raja Ground, Civil Lines, Sitapur-261001  
80 Murali Mohan G zonal Manager Surat
0261-3512322
 zosurat@indianbank.co.in Indian Bank, zonal Office 101-102, 3rd  Floor, West Field Square, Iii, Vesu, Surat 395007
0261- 3512323
81 Sam Sampath Evugen zonal Manager Thiruvanantha Puram
0471-2578603
 zothiruvananthapuram@indianbank.co.in Indian Bank, zonal Office, Indian Bank Towers, Ii Floor, M G Road, Tiruvananthapuram 695001
0471 – 2578602
82 Jeyapandian G zonal Manager Tirunelveli
0462-2555500
 zotirunelveli@indianbank.co.in Indian Bank, zonal Office, 1/17, 2nd  Floor, Grr Building New Bustand Stc Road, P K Nagar, Perumalpuram Tirunelveli 627 007
0462- 2555544
83 Selvaraj M zonal Manager Tirupathi
0877-2500030
,
0877-2500037
 zotirupati@indianbank.co.in Indian Bank, zonal Office, First Floor, K.R.Pride, Near Ttd  Admn Building, Kapil Teertham Road, Tirupati 517507
0877- 2234434
84 Kondaveeti Srinivas zonal Manager Tiruppur
0421-2202412
 zotiruppur@indianbank.co.in Indian Bank zonal Office 83, 1st Floor Court Street Tiruppur- 641601
0421- 2202412
85 Arunpandian M zonal Manager Tiruvannamalai
04175-250120
 zotiruvannamalai@indianbank.co.in Indian Bank, zonal Office Str Bsnl Building Vellore Main Road Tiruvannamalai- 606601
04175- 250114
86 Uma. M zonal Manager trichy
0431-2461501
 zotrichy@indianbank.co.in Indian Bank, zonal Office, Jenne Plaza, Ii Floor  5 E Bharathiar Salai, Cantonment, trichy – 620 001
0431- 2411632
87 Suman Kumar zonal Manager Udaipur
0294-2944832
 zoudaipur@indianbank.co.in Indian Bank, zonal Office 203 and 204, Paras Prime, Paras Circle, Ahmedabad Udaipur Road, Sector 11, Distt.Hiran Magari-313001  
88 Sanchit Kumar zonal Manager Varanasi
0542-2507573
 zovaranasi@indianbank.co.in Indian Bank, zonal Office S 19/33 Md Ekram Building, Varuna bridge, Varanasi-221002
89 Srirama Chandra Babu M zonal Manager Vellore
0416-2249621
 zovellore@indianbank.co.in Indian Bank, zonal Office, Pearl Arcade, 2nd And 3rd Floor, 8th East Main Road, Gandhi Nagar, Vellore-632006  
90 Mutchina Rajesh zonal Manager Vijayawada
0866-2578043
 zovijayawada@indianbank.co.in Indian Bank, zonal Office, P B No.73, 26-25-25, Durgiwari Street, Nrp Road Gandhi Nagar Vijayawada -520003
0866- 2578867
91 Awadhesh Kumar Purbey zonal Manager Visakhapatnam
0891-2747403
 zovisakhapatnam@indianbank.co.in Indian Bank, zonal Office, 3rd Floor, Sai trade Centre, 2nd Lane, Dwarakanagar Visakhapatnam- 530020
0891- 2747404

Level 3

  • If your query is not resolved then you can also contact to the principal nodal officer contact details given below:
    Contact No.: 044-25279971
    Email: nodalofficer@indianbank.co.in
    Address: General Manager (KYC/AML/CSCE) Indian Bank,
    Head Office, No.66, Rajaji Salai,
    Chennai – 600001

Level 4

NRI Helpdesk

NRI DESK – For enquires / suggestions and support for NRIs
Email Id: nri@indianbank.co.in
Contact: 044-2888 2999, 044-2813 4346

Corporate Office

Indian Bank, Corporate Office,
PB No: 5555, 254-260, Avvai Shanmugam Salai,
Royapettah, Chennai – 600 014
Ph: 044-28134300

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FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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