Indian Hotels Company Limited (IHCL) Contact Number – 1800 111 825

Customer Care Number

Indian Hotels Company Limited (IHCL) Contact Number – 1800 111 825

Organization:

  • www.ihcltata.com

Toll Free Number(s):

1800 111 825 ( For Central Reservations, 24*7)

All India Number(s):

022-6601 1825 (For Reservations)
88284 08825 (For WhatsApp Support)

Website:

IVRS Menu: 1800 111 825 / 022-6601 1825

  • Press 1: To plan your stay for Taj, SeleQtions, Gateway, Vivanta
  • Press 2: To plan your stay for Ginger Hotel
  • Press 3: To plan your stay for Amã Stays & Trails
  • Press 4: To plan your stay for Taj Safari
  • Press 5: To plan your stay for Tree of life Resorts and Hotels
  • Press 6: For any other assistance

After pressing the above keys your call will be transfer to the Customer Executive

Email:

Important Links:

Regional Sales Offices

Sr No. Location Contacts Address Fax No.
1 Mumbai
022-66651000
 Oxford house 15/17 N. F. Road apollo bunder,
Mumbai 400 001, India
022-22846683
2 Ahmedabad
079-26465593
 405, tilakraj Complex, behind Suryarath Complex,
Panchwati First lane, ahmedabad, 380006, India		  
3 Bangalore
080-66605660
 Taj West End, Race Course Road, bangalore,
Karnataka 560 001, India
080-22259075
4 Chennai
044-28222827
 Paramount Plaza, 4th Floor 47, Mahatma Gandhi
Salai, Chennai 600 034, India
044-28280453
5 Hyderabad
040-66662323
 Taj Krishna, Road No.1 banjara hills, hyderabad,
500 034, India
040-55661313
6 Kolkata
033-22233939
 Taj bengal, 34 b belvedere Road , alipore, Kolkata
700 027, India
033-22231193
7 New Delhi
011-26110202
 Taj Palace, Sardar Patel Marg Diplomatic Enclave,
New Delhi 110 021, India
011-26110808
8 Pune
020-66025555
 Vivanta blue Diamond, 11 Koregaon Road, Pune,
Maharashtra 411 001, India
020-66033927

List Of Hotels Under IHCL

Sr No. Name
1 Taj Hotels
2 SeleQtions Hotels
3 Gateway Hotels and Resorts
4 Vivanta Hotels
5 Ginger Hotels
6 Tree of Life Resorts and Hotel
7 Amã Stays & Trails

Worldwide Reservations Centre Contacts

Sr No. Countries Contact
1 Toll-free India 1-800-111-825
2 India Network
022-66011825
3 USA & Canada 1-866-969-1-825
4 Bahrain Toll Free
080004866
5 Brazil Toll Free
08000381422
6 Egypt toll Free
08000000485
7 United rab Emirates (UAE) Toll Free 800-035-702-467
8 Other Countries 00-800-4-588-1-825

Global Sales Offices

Sr No. Location Contacts Email Address
1 Australia : Sydney +61 2 9231 0556 sales.australia@ihcltata.com Po box 665, Stanhope Gardens, Nsw 2768 australia
2 UAE : Dubai +971 4 3900444 sales.dubai@ihcltata.com building 1, Office 123, Dubai Internet City,
Dubai, 502249 uae
3 UK : london
+44 20 7963 8300
 sales.uk@ihcltata.com 45 – 51 buckingham Gate, Westminster,
london Sw1E 6af uk
4 USA : West Coast (leisure and Mice)
+1 805 529 8833
 sales.newyork@ihcltata.com los angeles, Ca
5 USA : East Coast (all Segments)
+1 866 969 1825
 sales.newyork@ihcltata.com New York, Ny
6 USA : West Coast and Midwest (Corporate transient)
+1 408 348 5518
 sales.newyork@ihcltata.com Palm Springs, Ca
7 Denmark : Scandinavia
+45-70 27 23 71
 sales.scandinavia@ihcltata.com Atlantic link, Kompagnistraede 34, 4th Dk-1208
Copenhagen Denmark

Offices Address

Sr No. Office Contact Address Fax No.
1 Registered Office
022-66395515
 Mandlik house, Mandlik Road Mumbai,
Maharashtra 400 001 India
022-22027442
2 Corporate Office
022-61371637

 Barrister Rajini Patel Marg Nariman Point,
Mumbai, Maharashtra 400 021, India
022-61371710
FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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