Organization:
- irdai.gov.in
Toll Free Number(s):
155255 (For Customer Support,8am-8 pm,Mon-Sat)
1800 4254 732 (For Alternate Query, 8am-8 pm,Mon-Sat)
All India Number(s):
040-2020 4000 (For Alternate Support)
Website:
Email:
- irda@irdai.gov.in (For General Query)
Important Links:
For Claim Process
- If you have any query related to claim process then firsty you have to call 18004254732 or email at irda@irdai.gov.in
- You can also fill this Claim Form
List Of Insurance Company Under IRDAI
For Grievance Redressal
Level 1:
- For any query or complaint you can contact at 18004254732 or email at complaints@irdai.gov.in
Address: Sy.No.115/1, Financial District,
Nanakramguda, Gachibowli, Hyderabad -500032.
Level 2:
- If your query is not solved then you can contact to the Central Public Information officers given below:
| Sr.No. | Name and Designation of the CPIO (Shri/Smt/Ms) | Department | Contact No. | |
|---|---|---|---|---|
| CAPIO | ||||
| 1 | Nimisha Shrivastava, GM | New Delhi | 040-23444411 |
nimisha@irdai.gov.in |
| 2 | Vikas Rane, Manager | Mumbai | 040-22898623 |
vikasrane@irdai.gov.in |
| CPIO | ||||
| 3 | M.L. Soujanya, AGM | Life | 040-20204881 |
mlsoujanya@irdai.gov.in |
| 4 | Jyoti Prasad Adike, AGM | Non_Life | 040-20204544 |
jyothi.adike@irdai.gov.in |
| 5 | K.Srinivas, DGM | Health | 040-20204897 |
k.srinivas@irdai.gov.in |
| 6 | Devendra Kumar,AGM | Reinsurance | 040-20204156 |
devendrakumar@irdai.gov.in |
| 7 | A. Rama Sudheer, AGM | Intermediaries Brokers | 040-20204265 |
ramasudheer@irdai.gov.in |
| 8 | K. Sridhar Rao, DGM | Intermediaries Surveyors | 040-20204868 |
k.sridharrao@irdai.gov.in |
| 9 | Mathangi Saritha, DGM | Intermediaries Corporate Agents, IMF and Others | 040-20204805 |
sarita@irdai.gov.in |
| 10 | Lekshmi R. Pillai, AGM | Actuarial | 040-20204131 |
lekshmipillai@irdai.gov.in |
| 11 | B.S. Venkatesh, AGM | Finance and Investment | 040-20204165 |
venkatesh@irdai.gov.in |
| 12 | Jyoti Bhagat,AGM | Supervision | 040-20204283 |
jyoti@irdai.gov.in |
| 13 | Manoj Kumar Asiwal,AGM | Enforcement and Compliance | 040-20204282 |
mkasiwal@irdai.gov.in |
| 14 | Somesh Rao Busi, AGM | Policyholder protection and Grievance Redressal | 040-20204155 |
somesh@irdai.gov.in |
| 15 | M.N. Munshi, DGM | Insurance Inclusion and Development | 040-20204603 |
munshi@irdai.gov.in |
| 16 | G. Sivaramakrishna, AGM | Internal Accounts | 040-20204233 |
sivaramakrishna@irdai.gov.in |
| 17 | K. Chittibabu, DGM | Admin (Except OLI) | 040-20204266 |
chittibabu.k@irdai.gov.in |
| 18 | Vinay Kumar Mathangi, Manager | GAandHR – IT | 040-20204462 |
vinaykumar@irdai.gov.in |
| 19 | KGPL Ramadevi, GM | OLI | 040-20204802 |
kgplramadevi@irdai.gov.in |
| 20 | R. Sangeetha, AGM | HR | 040-20204237 |
rsangeetha@irdai.gov.in |
| 21 | Hima Kiran, DGM | Legal | 040-20204352 |
himakiran@irdai.gov.in |
| 22 | Tati Kiran, Manager | Internal Audit | 040-20204269 |
t.kiran@irdai.gov.in |
| 23 | R. Venkatesh, Manager | Board Secretariat | 040-20204263 |
ronanki.venkatesh@irdai.gov.in |
| 24 | A Sageena,DGM | Vigilance | 040-20204221 |
sageena@irdai.gov.in |
| 25 | Pankaj Kumar Tiwari, GM | Economic and Policy Analysis and Research | 040-20204277 |
pankajk.tewari@irdai.gov.in |
Level 3:
- You can lodge your complaint online through Council for Insurance Ombudsman (CIO) , Bima Bharosa or Insurance Regulatory and Development Authority
- If your query is still not resolved then you can contact to the Insurance ombudman given below:
| Sr.No. | City | Contact No. | Address | |
|---|---|---|---|---|
| 1 | Ahmedabad | 079-25501202 , 079-25501206 |
bimalokpal.ahmedabad@cioins.co.in | Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad-380001 |
| 2 | Bengaluru | 080-26652049 |
bimalokpal.bengaluru@cioins.co.in | Jeevan Soudha Building, PID No. 57-27-N-19, Ground Floor, 19, 19, 24th Main Road, JP Nagar, Bengaluru-560078 |
| 3 | Bhopal | 0755-2769202 Fax: 0755-2769203 |
bimalokpal.bhopal@cioins.co.in | Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal-462003 |
| 4 | Bhubaneswar | 0674-2596455 Fax: 0674-2596429 |
bimalokpal.bhubaneswar@cioins.co.in | 62, Forest Park, Bhubaneswar-751 009 |
| 5 | Chandigarh | 0172-2706468 Fax: 0172-2708274 |
bimalokpal.chandigarh@cioins.co.in | S.C.O. No. 101, 102 and 103, 2nd Floor, Batra Building, Sector 17-D, Chandigarh-160017 |
| 6 | Chennai | 044-24335284 Fax: 044-24333664 |
bimalokpal.chennai@cioins.co.in | Fatima Akhtar Court, 4th Floor, Anna Salai, Teynampet, Chennai-600018 |
| 7 | Delhi | 011-23213504 |
bimalokpal.delhi@cioins.co.in | Universal Insurance Building, Asaf Ali Road, New Delhi-110 002 |
| 8 | Guwahati | 0361-2602205 |
bimalokpal.guwahati@cioins.co.in | Jeevan Nivesh, Nr. Panbazar over bridge, S.S. Road, Guwahati-781001 |
| 9 | Hyderabad | 040 -23312122 Fax: 040-23376599 |
bimalokpal.hyderabad@cioins.co.in | Moin Court Lane Opp. Saleem Function Palace A.C. Guards Lakdi-Ka-Pool Hyderabad -500004 |
| 10 | Jaipur | 0141-2740363 |
bimalokpal.jaipur@cioins.co.in | Jeevan Nidhi-II Bldg., Gr. Floor Bhawani Singh Marg Jaipur -302005 |
| 11 | Ernakulam | 0484-2359338 Fax: 0484-2359336 |
bimalokpal.ernakulam@cioins.co.in | Pulinat Bldg., Opp. Cochin Shipyard M.G. Road Ernakulam -682015 |
| 12 | Kolkata | 033-22124340 Fax : 033-22124341 |
bimalokpal.kolkata@cioins.co.in | Hindustan Bldg. Annexe, C.R. Avenue Kolkata -700072 |
| 13 | Lucknow | 0522-2231331 Fax: 0522-2231310 |
bimalokpal.lucknow@cioins.co.in | Jeevan Bhawan Phase-II Nawal Kishore Road Hazratganj Lucknow -226001 |
| 14 | Mumbai | 022-69038831 Fax: 022-26106052 |
bimalokpal.mumbai@cioins.co.in | Jeevan Seva Annexe S.V. Road Santacruz (W) Mumbai -400054 |
| 15 | Noida | 0120-2514253 |
bimalokpal.noida@cioins.co.in | Bhagwan Sahai Palace Main Road Naya Bans Sector15 Gautam Buddh Nagar U.P-201301 |
| 16 | Patna | 0612-2547068 |
bimalokpal.patna@cioins.co.in | Lalit Bhawan Bailey Road Patna800001 |
| 17 | Pune | 020-41312555 |
bimalokpal.pune@cioins.co.in | Jeevan Darshan Bldg., C.T.S No.s195 to198 N.C.Kelkar Road Narayan Peth Pune -411030 |
| 18 | Thane | – | bimalokpal.thane@cioins.co.in | 2nd Floor,Jeevan Chintamani Building, Vasantrao Naik Mahamarg, Thane (West) Thane – 400604 |
Level 4:
- If your query is still not resolved then you can contact at 011-26767500 or email at cic@gov.in you can also visit Central Information Commission for more
details.
Address: CIC Bhawan,
Baba Gangnath Marg Munirka,
New Delhi – 110067
Fax No.: 040-26186536
Vigilance Contact Details
| Sr.No. | Designation | Contact No. | Address | |
|---|---|---|---|---|
| 1 | Chairman | 040-20204000 |
– | Insurance Regulatory and Development Authority of India, Sy No. 115/1, Financial District, Nanakramguda, Gachibowli, Hyderabad – 500032 |
| 2 | Chief Vigilance Officer | 040-20204000 |
vigilance@irda.gov.in | Insurance Regulatory and Development Authority of India, Sy No. 115/1, Financial District, Nanakramguda, Gachibowli, Hyderabad – 500032 |
| 3 | Central Vigilance Commission | 011-24600200 Fax: 011-24651186 |
cenvigil@nic.in | Satarkata Bhavan, A-Block, GPO Complex, INA, New Delhi 110023 |
Employees Directory
| Sr.No | Name | Designation | Ext | |
|---|---|---|---|---|
| Chairman’s Secretariat | ||||
| 1 | Debasish Panda | Chairman | 101 | chairman@irdai.gov.in |
| 2 | B Padmaja | General Manager | 151 | padmaja@irdai.gov.in |
| 3 | V.S. Narendra Chandra | Assistant General Manager | 201 | n.chandra@irdai.gov.in |
| 4 | Varsha Choudhary | Manager | 609 | vchoudharyca@irdai.gov.in |
| 5 | Shruti Srivatsava | Manager | 476 | shruti.srivastava@irdai.gov.in |
| 6 | Sagar Babulal Bangal | Manager | 475 | sagar.bangal@irdai.gov.in |
| 7 | Kanika Mahajan | Asst. Manager | kanika.mahajan@irdai.gov.in | |
| Member Life Secretariat | ||||
| 8 | Aritra Chakraborty | Assistant Manager | 203 | aritra@irdai.gov.in |
| 9 | P.K. Arora | Member | 104 | pk.arora@irdai.gov.in |
| 10 | Katari Sasidhar | Assistant Manager | 204 | sasidhar.katari@irdai.gov.in |
| Member Distribution Secretariat | ||||
| 11 | Satyajit Tripathy | Member | 105 | s.tripathy@irdai.gov.in |
| 12 | Siddharth Singh | Assistant Manager | 207 | siddharth@irdai.gov.in |
| Member Finance and Investment Secretariat | ||||
| 13 | Rajay Kumar Sinha |
Member | 102 | |
| 14 | Bhaskar Roy | Assistant Manager | 202 | bhaskar.roy@irdai.gov.in |
| Actuarial Department | ||||
| 15 | Shyama Prasad Chakraborty | Chief General Manager | 222 | shyama@irdai.gov.in |
| 16 | Prabhat Kumar Maiti | General Manager | 866 | prabhat@irdai.gov.in |
| 17 | C. Srinivasa Kumar | General Manager | 139 | c.srinivasakumar@irdai.gov.in |
| 18 | S. Karthikeya Sharma | Deputy Gen Manager | 130 | karthikeya@irdai.gov.in |
| 19 | Yogita Rawat | Deputy Gen Manager | 449 | yogita.rawat@irdai.gov.in |
| 20 | Santosh Kumar Mishra | Deputy Gen Manager | 135 | santosh.mishra@irdai.gov.in |
| 21 | Baskar Theertharaman | Deputy Gen Manager | 158 | baskar@irdai.gov.in |
| 22 | Ashutosh Kumar Rajesh | Deputy Gen Manager | 264 | ashutosh.rajesh@irdai.gov.in |
| 23 | Susan Ittyerah | Asst Gen Manager | 230 | susani@irdai.gov.in |
| 24 | Srihari Allamsetty | Asst Gen Manager | 872 | srihari.a@irdai.gov.in |
| 25 | Lekshmi R. Pillai | Asst Gen Manager | 131 | lekshmipillai@irdai.gov.in |
| 26 | Sujoy Saha | Manager | 137 | sujoy@irdai.gov.in |
| 27 | Srikanth Vedala | Manager | 479 | srikanth.vedala@irdai.gov.in |
| 28 | Saratchandra | Manager | 136 | saratchandra@irdai.gov.in |
| 29 | Vinay Dwivedi | Manager | 481 | vinay.dwivedi@irdai.gov.in |
| 30 | Akshita Khandelwal | Manager | 460 | akshita.khandelwal@irdai.gov.in |
| 31 | Urmi Jain | Manager | 486 | urmi.jain@irdai.gov.in |
| 32 | Manju Choudhary | Manager | 157 | manju.choudhary@irdai.gov.in |
| 33 | G A Surya Vamsi | Manager(OSD) | 480 | ga.suryavamsi@irdai.gov.in |
| 34 | Anson M | Assistant Manager | 216 | anson@irdai.gov.in |
| 35 | Shivraj | Assistant Manager | 193 | shiv.raj@irdai.gov.in |
| Board Secretariat | ||||
| 36 | B.Padmaja | General Manager | 151 | padmaja@irdai.gov.in |
| 37 | Ronanki Venkatesh | Manager | 263 | ronanki.venkatesh@irdai.gov.in |
| For more contact details please read |
Download Forms
Offices Addresses
| Sr.No. | Office | Contact No. | Address | |
|---|---|---|---|---|
| 1 | Head Office | 040-39328000 |
irda@irdai.gov.in | Insurance Regulatory and Development Authority of India |
| 2 | Delhi Office | 011-23444400 Fax: 011-23747650 |
irdandro@irdai.gov.in | Insurance Regulatory and Development Authority of India Delhi Office – Gate No. 3 Jeevan Tara Building, First Floor Sansad Marg, New Delhi-110001 |
| 3 | Mumbai Office | 022-22898600 |
irdamro@irdai.gov.in | Insurance Regulatory Development Authority of India (IRDAI), |