Kotak Mahindra Bank Customer Care Number – 1860 266 2666

customer care number

Your Ultimate Guide to Customer Care Numbers: Instant Support at Your Fingertips

In today’s fast-paced and digital-first world, customer care numbers play a vital role in helping people resolve their issues quickly and efficiently. Whether you’re facing a billing error, a technical glitch, or need urgent product support, having access to the right customer care number can save you time, money, and frustration.

From telecom companies and e-commerce platforms to banks, airlines, and utility providers, almost every business offers customer care numbers to provide real-time assistance to their customers. These numbers are your direct link to customer service teams who are trained to solve problems, answer queries, and guide you through any issue — all over a simple phone call.

Knowing the correct and active customer care numbers can make a huge difference when you’re in a hurry or dealing with a critical problem. This guide brings you a collection of verified and updated customer care numbers from leading companies in India, so you’re never left searching when you need help the most.

Stay informed. Stay connected. Let customer care numbers be your first step toward a smoother service experience.

Kotak Mahindra Bank Customer Care Number – 1860 266 2666

Organization:

  • www.kotak.com

Toll Free Number(s):

1800 209 0000 (To Report Fraud/Unauthorized Transaction/Credit Card, 24×7)
1800 266 6666 (For All Privileged Customer, 24×7)
1800 274 0110 (Missed Call No. To Know Your Account Balance Through SMS)

All India Number(s):

1860 266 2666 (For Phone Banking/Credit Card/Banking Related Complaints, 24×7)
1860 266 0811 (For Kotak 811 Customers, Mon-Sun, 8am-8pm)
022-6600 6022 (For WhatsApp Banking)
77108 11811 (For Alternate WhatsApp Banking, 24×7)
97185 66655 (Missed Call No. To Get Registered On WhatsApp Banking)

International Numbers(s):

+91-2266006022 (For International Support)
+91 22 6204 2001 (For Alternate International Support)

iOS App:

Android App:

Website:

IVRS Menu: 1800 209 0000

Select Your Preferred Langauge

  • Press 1: To report banking related fraud
    • Press 1: To report fraud
    • Press 2: To check the status of previous complaint
  • Press 2: To feport credit card related fraud
    • Press 1: To report fraud
    • Press 2: To check the status of previous complaint

Email:

Important Links:

DigiSaathi

Toll Free Number: :14431, 18008913333 (24*7)
WhatsApp Support: 8928913333 (24*7)

SMS Service

  • SMS requests to be sent from your registered mobile number to 9971056767 or 5676788
  • SMS KPRIVY to 5676788 and Customer executive will call you back within 30 minutes
  • SMS CRN to 9971056767 or 5676788 from your registered mobile number
Sr. No.ServiceKeyword
1Account balanceBAL
2Last 3 transactionsTXN(space)Last 4 digits of Account Number
3Last 3 months statement on emailSTMT(space)Last 4 digits of Account Number
4Statement on email for a particular month in the current financial yearSTMT(space)Last 4 digits of Account Number(space)First 3 letters of the month
5Statement on email for any periodSTMT(space)Last 4 digits of Account Number(space)Start period: First 3 letters of the month followed by last 2 digits of the year(space)End Period: First 3 letters of the month followed by last 2 digits of the year
6Cheque Status InquiryCHQSTATUS(space)Last 4 digits of Account Number(space)6 digit cheque number
7New Cheque Book RequestCHQBOOK(space)Last 4 digits of Account Number
8Know your Customer Relationship Number (CRN)CRN
9Know Your Demat Account NumberDPACCT(space)Last 4 digits of Customer Relationship Number
10Holding Value of Demat accountDPBAL(space)Last 4 digits of Customer Relationship Number
11Nearest ATMATM(space)6 digit pincode
12Nearest BranchBRANCH(space)6 digit pincode
13Regenerate Net Banking PINNETPIN(space)Last 4 digits of Customer Relationship Number
14Regenerate Phone Banking PINPHONEPIN(space)Last 4 digits of Customer Relationship Number
15Regenerate Debit Card PINDEBITPIN(space)Last 4 digits of Debit Card Number
16Enable International Usage on Debit CardDCENB(space)Last 4 digits of Debit Card Number
17Activate Debit Card for use at merchant establishments (POS)POSACT(space)Last 4 digits of Debit Card Number
18Activate Debit CardDCUNBLOCK(space)Last 4 digits of Debit Card Number
19Apply for Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY)JYOTI(space)Nominee Name
20Apply for Pradhan Mantri Suraksha Bima Yojana (PMSBY)SURAKSHA(space)Nominee Name
21Check your Kotak bank account application statusKACAPP(space)your XX digit Application Number
22List of SMS banking keywordsHELP
23Find APAC No. basis CRN NoAPAC(space)CRN NO.
24Find APAC No. basis Registration NoAPACRGN(space)Vehicle No.
25Loan a/c balanceLOANBAL(space)Application APAC no.
26EMI detailsLOANEMI(space)Application APAC no.
27Loan amount financedLOANFIN(space)Application APAC no.
28Loan NOC RequestLOANNOC(space)APAC no.
29Request for Loan Payment CollectionLOANPAY(space)APAC no.
30Request for Loan SOALOANSOA(space)Application APAC No.(comma)EMAIL
31Request for Loan Repayment ScheduleLOANRPS(space)Application APAC No.(comma)EMAIL
32New vehicle loanLOANNEW(space)MAKE(comma)MODEL NO.
33Insurance RenewalLOANINS(space)Vehicle No.
34Vehicle in possession with bankLOANPOS(space)CRN NO.
35Link your AADHAAR to your accountAADHAAR(space) 12-digit Aadhaar number(space) last 4 digits of Account Number
36Blocking of Debit CardDCBLOCK(space) Last 4 digits of Debit Card Number
37Credit card application statusCCAPP(space) your 13 digit Application Number

Service Contacts

Sr.No.ServiceContactTiming
1811
18602660811
8am-8pm (Mon-Sun excluding Bank holidays)
2Privy
18002666666
24*7 (For all Privy Customer) 
3Banking Related Complaints
18602662666
24*7
4Credit Card service, mis-sell and harassment related complaints helpline
18602662666
24*7
5Personal, Payday and Home Loan
18602662666
9am-8pm (Mon-Sat excluding holidays)
6Car loan /Two Wheeler Loan
18002095732
Mon-Sat (9:30am-6:30pm)
7Gold Loan – Apply for new Gold Loan
18002022
Mon-Sat (9:30am-7pm, Except on Bank Holidays)
8Commercial Vehicles Finance Loan / Gold loan for service related query / Agriculture loan
18002095600

Mon – Sat (9:30am-6:30pm Except on Bank Holidays)

9Fraud or any unauthorized transaction in your Account / Credit Card
18002090000
24*7
10Consumer Durable Loan, Smart EMI Card, Debit Card EMI
18602667777
9:30am-7pm(Mon-Sat except bank holidays)
11NETC Fastag
180030069090
24*7
12Agri SME Business
18602665700
Mon-Sat (9:30am-6:30pm, excluding holidays)

Customer Service Center Contacts

Sr.No.LocationContactEmailAddress
1Kotak Life Insurance
18002098800
clientservicedesk@kotak.com Kotak Mahindra Old Mutual Life Insurance Ltd.
Kotak Infiniti, 21, Infinity Park, 5th Floor, Zone II,
Off Western Express Highway,
General A K Vaidya Marg,
Malad [E], Mumbai – 400097
2Kotak General Insurance
18002664545
(Between 8 AM to 8 PM)		care@kotak.com–
3Kotak Securities
022-30305757
service.securities@kotak.com–
4Kotak Mahindra Prime
022-67736000
(Maharashtra And Goa),
Toll Free:
18002095732

(Rest of India)		service.carfinance@kotak.com–
5Kotak Mutual Fund
022-66384444

Fax:
022-66384455

– Kotak Mahindra Asset
Management Company
6th Floor, Kotak Towers,
Building no 21, Infinity Park,
Off Western Eastern Express
Highway, Goregaon-Mulund Link Road, Malad East,
Mumbai 400097.
India
6SME BankingToll Free number:
18002095600
customerfirst@kotak.com Kotak Mahindra Bank 4th Floor, Zone II, Bld no. 21, Kotak Infinity, Infinity Park, General AK Vaidya Marg, Malad – (E), Mumbai – 400097
7For Privileged Customers–privileged@kotak.com–
8For Reporting any Security Related Issues, Frauds or Vulnerabilities–itsecurity.bank@kotak.com–
9For Kotak General Insurance–care@kotak.com–

For NRI Customers

Sr.No.LocationContact No.
1USA
1855-3656767
2Australia
001180044990000
3Hong Kong
00180044990000
4UK
0080044990000
5Canada
18557684020
6Singapore
+658001013054
7UAE80001830148

Grievance Redressal

Level 1:

  • For any query/complaint you can contact at 18002666666(24*7) or visit the branches.
  • You can also fill these customer support Form
  • Turnaround Time (TAT) prescribed for resolution of grievances

Level 2 :

  • If your complaint is still not resolved or you have not received a satisfactory response at Level 1 within 2 working days you can escalate the issue to the Nodal Officer at the following details:
    • Contact No.: 022-62042110 (Mon-Fri 10am-6pm excluding bank holidays)
    • Email: nodalofficer@kotak.com
    • Address: Kotak Infiniti, 4th Floor ,
      Zone 4 Bldg No.21, Infinity Park,
      Off Western express Highway, General AK Vaidya Marg, Malad ( E) ,
      Mumbai – 400097

Level 3 :

  • If you have not received the resolution or a satisfactory response at Level 2 within 2 working days, you can escalate the case to the Principal Nodal Officer at the following details:
    • Contact No.: : 022-62042120 (Mon-Fri 10am-6pm excluding bank holidays)
    • Email: pno@kotak.com
    • Address: Kotak Infiniti, 4th floor, Zone 1, Bldg No. 21,
      Infinity Park, General AK Vaidya Marg, Malad (E),
      Mumbai – 400097

Level 4:

  • If you query is still not resolved within 30 days you can reach out to Reserve Bank Of India (RBI) at the following details:
    • Toll Free Number:  14448
    • Address: Centralized Receipt and Processing Centre,
      Reserve Bank of India, 4th Floor, Sector 17,
      Chandigarh 160017
  • You can also lodge your complaint through Complaint Management System (CMS) or Sachet Portal

ATM Grievance Redressal

For Kotak Mahindra Bank Customers

  • For any query/complaint regarding the ATM transactions you can contact at the details given below:
    • Contact No.: 18602662666 (24*7)
    • Address: Kotak Mahindra Bank Ltd.
      P.O. Box: 16344,
      Mumbai – 400013
  • You can also fill this Form

For Non Kotak Mahindra Bank Customers

  • For any query/complaint regarding the ATM transactions you have to contact your card issuing bank.

NRI Grievance Redressal

Level 1:

  • For any query/complaint you can visit the branches or can contact at +912262042001
  • You can also connect through customer support

Level 2:

  • If your complaint is still not resolved or you have not received a satisfactory response at Level 1 within 2 working days you can escalate the issue to the Nodal Officer at the following details:
    • Contact No.: 022-62042110 (Mon-Fri 10am-6pm excluding bank holidays)
    • Address: Kotak Infiniti, 4th Floor, Zone 4
      Bldg No.21, Infinity Park,
      Off Western express Highway,
      General AK Vaidya Marg,
      Malad ( E) , Mumbai – 400097
  • You can also fill this Form

Level 3:

  • If you have not received the resolution or a satisfactory response at Level 2 within 2 working days, you can escalate the case to the Principal Nodal Officer at the following details:
    • Contact No.: 022-6204 2120 (Mon-Fri 10am-6pm excluding bank holidays)
    • Address: Kotak Infiniti, 4th floor, Zone 1, Bldg No. 21,
      Infinity Park, General AK Vaidya Marg, Malad (E), 
      Mumbai – 400097
  • You can also fill this Form

Form Center

Offices Address

Sr.No.OfficeContact/EmailAddress
Kotak Life Insurance
1Registered Office
022-65993626
,
Fax:
022-66726254

Email: lifeexpert@kotak.com		Kotak Mahindra Old Mutual Life Insurance Ltd. 2nd Floor, Plot # C – 12, G- Block, BKC, Bandra (E), Mumbai – 400051
2Customer Service Centre
18002098800

Email: clientservicedesk@kotak.com		Kotak Mahindra Old Mutual Life Insurance Ltd. Kotak Infiniti, 21, Infinity Park, 5th Floor, Zone II, Off Western Express Highway, General A K Vaidya Marg, Malad [E], Mumbai – 400097
Kotak General Insurance
3Registered Address–Kotak Mahindra General Insurance Company Ltd. 27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra(East), Mumbai – 400051
4Office Address–Kotak Mahindra General Insurance Company Ltd. 8th Floor, Infinity IT Park, Building No. 21, General AK Vaidya Marg, Off. WEH, Malad East, Mumbai: 400097
Kotak Securities
5Registered Office 27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai – 400051
6Corporate Office
022-66529191
2nd Floor, Nirlon House, Near Passport Office, Dr. Annie Besant Road, Worli, Mumbai – 400025
Kotak Mahindra Prime
7Corporate Office
022-66054778

Fax:
022-67259086
Kotak Infiniti, 4th Floor, Bldg no 21, Infinity Park, Off Western Express Highway, General A K Vaidya Marg, Malad (E), Mumbai- 400097
Kotak International Business
8Kotak Mahindra (UK) Ltd London Office
+44 20 7977 6900
8th Floor, Portsoken House, 155-157, Minories London EC3N 1LS, United Kingdom
9Kotak Mahindra Inc New York Office
+001 212 600 8850
369 Lexington Avenue, 28th floor, New York, NY – 10017, USA
10Kotak Mahindra (International) Ltd Mauritius Office
+230 212 9800
4th Floor, Les Cascades Building, Edith Cavell Street, Port Louis, Mauritius
11Kotak Mahindra (UK) Ltd Singapore Office
+65 6290 5590
16 Raffles Quay, #35-02/03 Hong Leong Building, Singapore 048581
12Kotak Mahindra (UK) Ltd Dubai Office
+9714 3848900
Office No 105, Level 1 Al Fattan Currency House-Tower 2 DIFC, P.O. Box 121753 Dubai, UAE
13Kotak Mahindra (International) Ltd Representative Office
+9712 622 9042
Al Otaiba Building, 907, Hamdan Street, Behind KFC, P O Box 131394, Abu Dhabi, United Arab Emirates
14Kotak Securities Ltd – Bahrain Branch (Regulated by CBB)
+973-17532097

Fax:
+973-17533962
16, Ground Floor, Manama Centre, Government Avenue, P.O. Box 20183, Manama, Kingdom of Bahrain
15Kotak Mahindra Bank (Representative Office)+971-4-3577337 , +971-4-3978105
Fax: +971-4-3978104		304, Al Kifaf Commercial Building Al Karama Area, Dubai. U.A.E, P.O Box – 120520
16Kotak Mahindra Financial Services Limited (Dubai)+971 4 35444557th Floor, Office Number 703, Al Fattan Currency House, Tower 2, PO Box 16498, Dubai, UAE
Kotak Mutual Fund
17Registered Office–36-38A, 3rd Floor, Nariman Bhavan, 227 Nariman Point, Mumbai 400021. India
18Corporate Office
022-66384444

Fax:
022-66384455
Kotak Mahindra Asset Management Company 6th Floor, Vinay Bhavya Complex, 159-A, C.S.T Road, Kalina, Santacruz East, Mumbai 400098. India
Kotak Investment Advisors Limited (KIAL)
19Registered Office
022-43360754
,
022-43360701
27BKC, 7th Floor Plot No. C-27, “G” Block, Bandra Kurla Complex Bandra (East), Mumbai – 400051
Kotak Mahindra Capital Company Limited
20Registered Office
022-43360000

Fax:
022-67132445
 Registered Office 27BKC, 1st Floor Plot No. C-27, “G” Block, Bandra Kurla Complex Bandra (East), Mumbai – 400051
SME Banking
21Registered Office–27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai – 400051

Social Sites

Kotak Mahindra Bank Customer Care Number – 1860 266 2666

In conclusion, customer care numbers serve as a lifeline between businesses and consumers, playing a critical role in ensuring seamless communication, faster problem-solving, and higher satisfaction. In today’s customer-centric world, timely support is not just a convenience — it’s a necessity. Whether you’re facing issues related to delayed deliveries, failed transactions, service outages, login problems, or billing errors, having access to the right customer care numbers can be the difference between a frustrating experience and a quick resolution. Every major industry — be it telecom, banking, e-commerce, travel, or utilities — provides dedicated customer care numbers to offer real-time human assistance, helping you get answers, register complaints, or resolve issues without wasting valuable time. These numbers are often toll-free, active 24/7, and are designed to simplify your service experience by directly connecting you to a trained support team.

Moreover, in emergency situations or when digital channels fail to provide clarity, customer care numbers become the most reliable fallback for immediate help. With the growing complexity of services and the increasing dependency on digital platforms, keeping a list of verified and updated customer care numbers has become essential for every individual. Not only do they save you from unnecessary stress, but they also reflect a proactive approach to managing your consumer rights. Whether you are calling for personal needs or assisting a friend or family member, knowing the right customer care number can save time, reduce effort, and provide peace of mind. So, never underestimate the importance of customer care numbers — they are the backbone of effective customer service and a powerful resource every user should keep handy.

Kotak Mahindra Bank Customer Care Number – 1860 266 2666

📞 Frequently Asked Questions (FAQs) About Customer Care Numbers

In today’s service-driven world, having quick access to customer care numbers is essential. Whether it’s a mobile recharge issue, a bank query, or a refund request on an e-commerce order, the first thing most people look for is the customer care number of the concerned company. Below is a comprehensive FAQ guide that addresses common questions users have regarding customer care numbers — so you always know how to get help, when you need it.

❓ What are Customer Care Numbers?

Customer care numbers are official phone numbers provided by companies, organizations, and service providers that allow customers to reach out for assistance, inquiries, complaints, or feedback. These numbers often connect users to trained customer service representatives who help resolve issues in real time.

❓ Why are Customer Care Numbers Important?

Customer care numbers are crucial for:

  • Immediate support during technical glitches or service outages.

  • Filing complaints about products, services, or transactions.

  • Resolving account issues, like password resets or billing disputes.

  • Tracking orders, making service requests, or modifying subscriptions.

They eliminate the need for long email threads or delayed support tickets by providing real-time human assistance.

❓ Are Customer Care Numbers Always Toll-Free?

Not always. While many companies offer toll-free customer care numbers (usually starting with 1800 or 1860), some may have standard-rate numbers, especially in niche sectors. Always check if the number is toll-free or charged based on your telecom plan.

❓ Can I Contact Customer Care 24/7?

It depends on the company. Some businesses (especially banks, telecom providers, or OTT platforms) offer 24/7 customer care numbers, while others operate only during working hours. It’s best to verify the company’s official service hours before calling.

❓ How Do I Find Verified Customer Care Numbers?

To find authentic and updated customer care numbers:

  • Visit the official website of the company.

  • Check the company’s mobile app (under Contact Us or Help).

  • Look for support details on verified social media pages.

  • Use trusted online directories like OnlineCustomerCareInfo.com or IndiaCustomerCare.com for a compiled list of companies and their contact info.

⚠️ Avoid calling numbers from random forums or unofficial sites to protect yourself from scams.

❓ Is There an Alternative to Calling Customer Care Numbers?

Yes, many companies now offer:

  • Live chat on websites or apps.

  • Email support.

  • WhatsApp customer care.

  • Support through social media (Twitter, Facebook).
    However, customer care numbers still remain the most direct and reliable way to speak to a human agent.

❓ What Should I Keep Ready Before Calling Customer Care?

To save time and get faster support, keep these ready:

  • Your customer ID/account number.

  • Transaction/order details.

  • A brief description of your issue.

  • Any error messages or screenshots (if the company offers WhatsApp or email support too).

❓ What If My Call to Customer Care Number Isn’t Answered?

This could be due to:

  • High call volumes.

  • Calling outside working hours.

  • Technical issues at the service provider’s end.

You can try again later, or use alternate support methods like chat, email, or app-based ticket systems.

❓ Can I Complain If the Customer Care Response Is Poor?

Absolutely. If a company’s customer care number does not provide proper service:

  • Escalate the issue to higher authorities or nodal officers (many companies have this structure).

  • File a complaint on platforms like the National Consumer Helpline (NCH) in India.

  • Leave feedback on Google Reviews, consumer forums, or the company’s website.

❓ Are There Industry-Specific Customer Care Numbers?

Yes, most sectors have their own dedicated customer care numbers:

  • Telecom: Airtel, Jio, Vi, BSNL

  • Banking: SBI, HDFC, ICICI, Axis

  • E-commerce: Amazon, Flipkart, Meesho

  • Airlines: Indigo, Air India, Vistara

  • Food Delivery: Swiggy, Zomato

  • And many more…

Using the correct customer care number for the specific service ensures quicker and more accurate assistance.

❓ Is It Safe to Share Information Over Customer Care Calls?

Yes, if you’re calling an official customer care number. However:

  • Never share your OTP, debit/credit card PIN, or CVV — genuine customer service agents will never ask for these.

  • Avoid sharing sensitive data unless you are 100% sure the number is legitimate.

✅  Conclusion

Customer care numbers are your first line of support when dealing with any product or service issue. Knowing how to find, use, and verify these numbers ensures a smooth, safe, and efficient resolution process. Whether it’s to fix an urgent issue or to simply ask a question, reliable customer care numbers empower you as a consumer and make your service experience hassle-free.

Kotak Mahindra Bank Customer Care Number – 1860 266 2666

We hope this post helped you better understand the importance and usage of a customer care number in solving service-related issues quickly. If you found this information helpful or if you’ve used a customer care number recently and had a good (or bad) experience, we’d love to hear from you. Was the customer care number easy to find? Did it connect you to the right support team? Let us know in the comments below. If you’re searching for a specific customer care number or facing difficulty connecting to a company’s support, feel free to ask — we’re here to help you find the right customer care number for your needs. Your feedback helps us keep this information accurate and useful for everyone.

Kotak Mahindra Bank Customer Care Number – 1860 266 2666

Know a verified customer care number that’s not listed here? Help others by sharing it with us! Whether it’s a local business, startup, or a well-known brand, your contribution can save someone time and frustration. Simply comment in the below comment section or contact us through our contact page — we’ll verify and publish it to help our growing community get faster support.
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