Organization:
- kshema.co
Toll Free Number(s):
1800 572 3013 (For Product Enquiry)
14447 (For Krishi Rakshak Portal Helpline)
Website:
IVRS Menu: 1800 572 3013
- Press 1: For Pradhan Mantri Fasal Bima Yojana.
- Press 2: For Query Related to Kshema.
Email:
- customer.support@kshema.co (For Product Enquiries)
- pmfbyautoreply@kshema.co (For Pradhan Mantri Fasal Bima Yojana Product Enquiry)
Install App
Important Links:
For Claim Process
- If you have any query related to claim process then firstly you have to contact to the customer support center at:-
Contact No.: 18005723013
Email: customer.support@kshema.co - You can also continue your claim process through Kshema App
- You can also fill this Claim Form
Branch Locator
Sr. No. | Location | Contact | Address |
---|---|---|---|
1 | Rajasthan | 9828222232 | 604, 6th Floor, Green House Number O-15, Ashok Marg, C-Scheme, Jaipur, Rajasthan – 302001. |
2 | Uttarakhand | 7302499366 | Sanskriti Vihar, Dobbachi Road Sahasradhara Road, Dehradun, Uttarakhand – 248013. |
3 | Himachal Pradesh | 9318575000 | Ekant Bhawan 1st Floor, Near Dev Bhawan Kalini,
Shimla, Himachal Pradesh – 171002. |
4 | Haryana | 8810529103 | #42, 13th Floor, Sushma Infinium, Chandigarh Ambala Highway, Zirakpur, Punjab – 140603. |
5 | Karnataka | 8431572445 | No.47, Sri Nivasa, Byrasandra Main Road, Jayanagar 1st Block, Bengaluru – 560011. |
6 | Karaikal | 8973628476 | No 723, Bharathiyar Road, Near Green Trends, Karaikal – 609605. |
For Grievance/ Complaint
Level 1:
- You have any query or complaint , firstly you have to call at 18005723013 or email at customer.support@kshema.co
- You can also fill this Grievance Form
Level 2:
- If you are not satisfied with the resolution provided at level 1 then you can contact to the Grievance Officer 8977514400
Level 3:
- You can lodge your complaint online through Bima Bharosa, Insurance Regulatory and Development Authority (IRDAI) or you can complaint online through Council for Insurance Ombudsman (CIO)
- You can also contact IRDAI Grievance Call Centre 18004254732, 155255 and email at complaints@irdai.gov.in
- If your query is still not resolved then you can contact to the Insurance ombudman given below
Sr.No. | City | Contact No. | Address | |
---|---|---|---|---|
1 | Ahmedabad | 079-25501202 , 079-25501206 | bimalokpal.ahmedabad@cioins.co.in | Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad-380001 |
2 | Bengaluru | 080-26652049 | bimalokpal.bengaluru@cioins.co.in | Jeevan Soudha Building, PID No. 57-27-N-19, Ground Floor, 19, 19, 24th Main Road, JP Nagar, Bengaluru-560078 |
3 | Bhopal | 0755-2769202 Fax: 0755-2769203 | bimalokpal.bhopal@cioins.co.in | Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal-462003 |
4 | Bhubaneswar | 0674-2596455 Fax: 0674-2596429 | bimalokpal.bhubaneswar@cioins.co.in | 62, Forest Park, Bhubaneswar-751 009 |
5 | Chandigarh | 0172-2706468 Fax: 0172-2708274 | bimalokpal.chandigarh@cioins.co.in | S.C.O. No. 101, 102 and 103, 2nd Floor, Batra Building, Sector 17-D, Chandigarh-160017 |
6 | Chennai | 044-24335284 Fax: 044-24333664 | bimalokpal.chennai@cioins.co.in | Fatima Akhtar Court, 4th Floor, Anna Salai, Teynampet, Chennai-600018 |
7 | Delhi | 011-23213504 | bimalokpal.delhi@cioins.co.in | Universal Insurance Building, Asaf Ali Road, New Delhi-110 002 |
8 | Guwahati | 0361-2602205 | bimalokpal.guwahati@cioins.co.in | Jeevan Nivesh, Nr. Panbazar over bridge, S.S. Road, Guwahati-781001 |
9 | Hyderabad | 040 -23312122 Fax: 040-23376599 | bimalokpal.hyderabad@cioins.co.in | Moin Court Lane Opp. Saleem Function Palace A.C. Guards Lakdi-Ka-Pool Hyderabad -500004 |
10 | Jaipur | 0141-2740363 | bimalokpal.jaipur@cioins.co.in | Jeevan Nidhi-II Bldg., Gr. Floor Bhawani Singh Marg Jaipur -302005 |
11 | Ernakulam | 0484-2359338 Fax: 0484-2359336 | bimalokpal.ernakulam@cioins.co.in | Pulinat Bldg., Opp. Cochin Shipyard M.G. Road Ernakulam -682015 |
12 | Kolkata | 033-22124340 Fax : 033-22124341 | bimalokpal.kolkata@cioins.co.in | Hindustan Bldg. Annexe, C.R. Avenue Kolkata -700072 |
13 | Lucknow | 0522-2231331 Fax: 0522-2231310 | bimalokpal.lucknow@cioins.co.in | Jeevan Bhawan Phase-II Nawal Kishore Road Hazratganj Lucknow -226001 |
14 | Mumbai | 022-69038831 Fax: 022-26106052 | bimalokpal.mumbai@cioins.co.in | Jeevan Seva Annexe S.V. Road Santacruz (W) Mumbai -400054 |
15 | Noida | 0120-2514253 | bimalokpal.noida@cioins.co.in | Bhagwan Sahai Palace Main Road Naya Bans Sector15 Gautam Buddh Nagar U.P-201301 |
16 | Patna | 0612-2547068 | bimalokpal.patna@cioins.co.in | Lalit Bhawan Bailey Road Patna800001 |
17 | Pune | 020-41312555 | bimalokpal.pune@cioins.co.in | Jeevan Darshan Bldg., C.T.S No.s195 to198 N.C.Kelkar Road Narayan Peth Pune -411030 |
18 | Thane | – | bimalokpal.thane@cioins.co.in | 2nd Floor,Jeevan Chintamani Building, Vasantrao Naik Mahamarg, Thane (West) Thane – 400604 |
Offices Address
Sr. No. | Office | Contact Details | Address |
---|---|---|---|
1 | Registered Office | – | Kshema General Insurance Limited #413, 4th Floor, My Home Tycoon, Kundanbagh, Begumpet, Hyderabad – 500016, Telangana, India. |
2 | Corporate Office | 9032325959 ,Email: info@kshema.co | Kshema General Insurance Limited 10th Floor, Orwell, Block-1, Salarpuria Sattva Knowledge City, Raidurgam, Hyderabad – 500081, Telangana, India. |
Social Media Support
Many users find fast resolutions via social media. Tag @Kshema Insurance Customer Care Number – 1800 572 3013 on Twitter or message them on Facebook with a brief description and screenshot. Always include your order number for faster tracking. Social handles are typically monitored between 9 AM to 9 PM IST.