Organization:
- lazypay.in
All India Number(s):
022-6982 1111 (For Customer Support, 10am-7pm, Mon-Sun)
Website:
Email:
- wecare@lazypay.in (For Support)
- info@payu.in (For Complaint)
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Important Links:
For Grievance Redressal
Level 1:
- If you have any query/complaint, then firstly you have to call 022-69821111 or email at wecare@lazypay.in
- You can also visit the registered office
Address: Empresa Building, Office No. 102
Second Road, Khar West, Mumbai, Maharashtra,
400052 India - Your query will be resolved within 15 working days.
Level 2:
- If you are not satisfied, then you email to the Grievance Officer, Customer Care Head and Nodal Officer
Address: Empresa Building, Office No. 102
Second Road, Khar West, Mumbai, Maharashtra,
400052 India
| Sr. No. | Designation | Emails |
|---|---|---|
| 1 | Grievance Officer | grievanceredressalofficer@lazypay.in |
| 2 | Customer Care Head | carehead@lazypay.in |
| 3 | Nodal Officer | 022-69821177 nodalofficer@payufin.com |
- Your query will be resolved within 5-7 working days.
Level 3:
- If your query is still not resolved, within 30 working days, then you can lodge your complaint through Non-Banking Financial Company (NBFC) Ombudsman
Contact No.: 022-23001280
Address: 3rd Floor, RBI Building, Opp.
Mumbai Central Railway Station, Near Maratha
Mandir, Byculla, Mumbai – 400008 - You can also lodge your complaint through Complaint Management System (CMS) Portal.
Offices Address
| Sr. No. | Office | Contact No. | Address |
|---|---|---|---|
| 1 | Registered Office | 022-26000868 |
Empresa Building, Office No. 102 Second Road, Khar West, Mumbai, Maharashtra, 400052 India |
| 2 | Corporate Office | 0124-6624800 , 0124-6624900 |
9th Floor, Bestech Business Tower, Sohna Road, Sector-48, Gurgaon, Haryana 122002 India |