Organization:
- www.libertyinsurance.in
Toll Free Number(s):
1800 266 5844 (For Customer Support, 8am-8pm, Mon-Sun)
All India Number(s):
022-6700 1313 (For Boardline Support)
Website:
IVRS Menu: 1800 266 5844
Select your preferred language
- Press 0: For roadside assistance
- Press 1: To register a claim
- Press 2: If you are an existing customer
- Press 3: If you wish to buy a new policy or product
- Press 4: For network related information
- Press 8: If you are a senior citizen
Email:
- care@libertyinsurance.in (For General Query)
- seniorcitizen@libertyinsurance.in (For Senior Citizens)
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Important Links:
Claim Process
- If you have any query related to claim process then firsty you have to call 18002665844 or email at Health360@LibertyInsurance.In, or you can fill this Claim Request Form
- For More Information Related To Claim Process please read
For Grievance Redressal
Level 1:
- If you have any query or complaints you can contact at 18002665844 or Email at care@libertyinsurance.in.
Timings: 8am-8pm, Mon-Sun
Address: Unit 1501 and 1502, 15th Floor,
Tower 2, One International Center,
Senapati Bapat Marg, Prabhadevi,
Mumbai – 400013 Maharashtra.
Level 2:
- If you are not satisfied then you can contact to the Manager at Manager@libertyinsurance.in
Level 3:
- If you are still not satisfied with the resolution provided by the manager , you can contact to the Service head at ServiceHead@libertyinsurance.in
Level 4:
- If you are still not satisfied, then you can contact to Grievance Redressal Officer (GRO)
Ph.: 022-67001300
Email: sameer.malgundkar@libertyinsurance.in
Unit 1501 and 1502, 15th Floor,
Tower 2, One International Center,
Senapati Bapat Marg, Prabhadevi, Mumbai-400013
Level 5:
- If you are not satisfied by the above levels, then you can approach Council for Insurance Ombudsman (CIO)
Insurance Ombudsman Offices Contacts
| Sr.No. | City | Contact No. | Address | |
|---|---|---|---|---|
| 1 | Ahmedabad | 079-25501206 Fax: 079-27546142 |
bimalokpal.ahmedabad@ecoi.co.in | Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad – 380001 |
| 2 | Bhopal | 0755-2769202 ,Fax: 0755-2769203 |
bimalokpal.bhopal@ecoi.co.in | Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal – 462033 |
| 3 | Bhubaneswar | 0674-2596455 , Fax: 0674-2596429 |
bimalokpal.bhubaneswar@ecoi.co.in | 62, Forest Park, Bhubaneswar – 751 009 |
| 4 | Chandigarh | 0172-2706468 , Fax: 0172-2708274 |
bimalokpal.chandigarh@ecoi.co.in | S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17-D, Chandigarh – 160 017 |
| 5 | Chennai | 044-24335284 ,Fax: 044-24333664 |
bimalokpal.chennai@ecoi.co.in | Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, Chennai – 600 018 |
| 6 | New Delhi | 011-23213504 ,Fax: 011-23230858 |
bimalokpal.delhi@ecoi.co.in | 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110002 |
| 7 | Guwahati | 0361-2132205 , Fax: 0361-2732937 |
bimalokpal.guwahati@ecoi.co.in | Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati – 781001 (Assam) |
| 8 | Hyderabad | 040-23312122 , Fax: 040-23376599 |
bimalokpal.hyderabad@ecoi.co.in | Moin Court, Lane Opp. Saleem Function Palace, A.C. Guards, Lakdi-Ka-Pool, Hyderabad – 500004 |
| 9 | Ernakulum | 0484-2359338 , Fax: 0484-2359336 |
bimalokpal.ernakulum@ecoi.co.in | Pulinat Building, Opp. Cochin Shipyard, M.G. Road, Ernakulum – 682015 |
| 10 | Kolkata | 033-22124340 , Fax: 033-22124341 |
bimalokpal.kolkata@ecoi.co.in | Office of the Insurance Ombudsman, Hindustan Building Annexe, 4th floor, 4, CR Avenue, Kolkata – 700072. |
| 11 | Lucknow | 0522-2231331 ,Fax: 0522-2231310 |
bimalokpal.lucknow@ecoi.co.in | Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow – 226 001. |
| 12 | Mumbai | 022-26106960 ,Fax: 022-26106052 |
bimalokpal.mumbai@ecoi.co.in | Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai – 400 054. |
| 13 | Bengaluru | 080-26652049 |
bimalokpal.bengaluru@ecoi.co.in | Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No.57-27-N-19, Ground Floor, 19/19, 24th Main Road, JP Nagar, 1st Phase, Bengaluru – 560 078. |
| 14 | Jaipur | 0141-2740363 |
bimalokpal.jaipur@ecoi.co.in | Office of the Insurance Ombudsman, Jeevan Nidhi-II Bldg., Ground Floor, Bhawani Singh Marg, Jaipur – 302005. |
| 15 | Noida | 0120-2514252 , 0120-2514253 |
bimalokpal.noida@ecoi.co.in | Office of the Insurance Ombudsman, Bhagwan Sahai Palace, 4th Floor, Main Road, Naya Bans, Sector-15, Distt: Gautam Buddh Nagar,Noida U.P-201301. |
| 16 | Pune | 020-41312555 |
bimalokpal.pune@ecoi.co.in | Office of the Insurance Ombudsman, Jeevan Darshan Building, 3rd Floor, CTS Nos. 195 to 198, NC Kelkar Road, Narayan Peth, Pune – 411030. |
| 17 | Patna | – | bimalokpal.patna@ecoi.co.in | Office of the Insurance Ombudsman, 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna -800 006. |
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Registered Office
Liberty General Insurance Ltd.
Unit 1501 and 1502, 15th Floor,
Tower 2, One International Center,
Senapati Bapat Marg, Prabhadevi,
Mumbai – 400013 Maharashtra
Fax:022-67001606