L&T Finance Customer Care Number – 1800 268 0000

Customer Care Number

L&T Finance Customer Care Number – 1800 268 0000

Organization:

  • www.ltfs.com

Toll Free Number(s):

1800 268 0000 (For Customer Support, 9am-6pm)
1800 258 7702 (For Contact Support, 9am-6pm, Mon-Sat)
1800 2000 400 (For L And T Mutual Fund Queries)

All India Number(s):

90045 55111 (For Complete Home Loan)
915 800 4777 (SME Finance/Housing/Real Estate Finance, 8.30am-6.30pm All Days)
7264 888 777 (Two-Wheeler/Farm Equipment Finance/Consumer Loans, 9am-6pm All days)
737 833 3451 (For Whatsapp Support)

Website:

IVRS Menu: 1800 258 7702

First select your preferred language

  • Press 1: For Micro loan Service
  • Press 2: For Other Product Service

Email:

Install App

Important Links:

Officers Contacts

Sr No. Designatiion Contact No. Email Address
1 Company Secretary
and Compliance Officer
022-62125000
 igrc@ltfs.com L and T Finance Holdings Limited6th Floor,
Brindavan, Plot No. 177, C.S.T Road,
Kalina, Santacruz (East), Mumbai –
400 098, Maharashtra, India
2 Nodal Officer – secretarial@ltfs.com 6th Floor, Brindavan, Plot No. 177,
C.S.T Road, Kalina, Santacruz (East),
Mumbai – 400 098, Maharashtra, India

Grievance Redressal

Level 1

Level 2

  • If you are not satisfied then you can contact to Grievance Redressal Officer at the following details
    Contact No.:18001020476
    Email: gro@ltfs.com
    Address: L and T Finance Limited
    (formerly known as L and T Finance Holdings Limited),
    3rd Floor, “Brindavan Building”, Plot No 177,
    C.S.T Road, Kalina, Santacruz (East), Mumbai – 400 098
  • You can also contact to the regional officers at the details given below:
    Contact No.: 18001020476 (Same For All)
    Email: gro@ltfs.com (Same For All)
Sr No. Region Area of Operation Details of the Nodal Officers
1 North Delhi, Uttar Pradesh, Rajasthan

L And T Finance Ltd, 5th Floor, DCM Building,16, Barakhamba Road, Connaught Place, New Delhi 110001.

2 West Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu, Maharashtra L and T Finance Ltd, 1st Floor, Unit No 101 and 104, Ratnaraj Spring, Near Navrangpura Bus Stand, Navrangpura -380015. Contact no. –
gro@ltfs.com
3 East West Bengal, Sikkim, Odisha, Assam,Arunachal Pradesh Manipur, Meghalaya, Mizoram, Nagaland, Tripura, Bihar, Jharkhand and Chhattisgarh L and T Finance Ltd, Shivansh Complex, Plot No- 127, 127/1691 and 105, Block – A, 3rd Floor, Hall No # 301 and # 302, Cuttack Road, Laxmisagar, Bhubaneswar – 751006
4 Central Madhya Pradesh L and T Finance Ltd,”Dhan Trident”, Block No. B-3, Pu-4, Scheme No-54, Near Vijay Nagar Square ,Indore-452010
5 South Andhra Pradesh, Telangana and Kerala L and T Finance Ltd,Unit No.803, 8th floor, T19 Towers, Municipal No. 5-4-156, 157, 173 to 176, 177, 178, 179 and 184/2, Indira Nagar, Ginwala Compound, MG Road, Secunderabad – 500003
6 South Tamil Nadu, Andaman and Nicobar Islands, Karnataka, Andhra Pradesh, Telangana, Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry. L and T Finance Ltd,5th Floor KGN Towers, No. 62, 5th Floor, Ethiraj Salai, Egmore, Chennai – 600105.
7 West Maharashtra, Goa L and T Finance Ltd,Office No. 501 5th Floor, Shriram Shyam Tower, Sadar, Nagpur – 440001
8 North Uttarakhand, Haryana, Punjab, Union Territory of Chandigarh, Himachal Pradesh and State of Jammu and Kashmir L and T Finance Services, SCO 147-148 2nd Floor, Madhya Marg, Sector 8-C, Chandigarh – 160008

Level 3

  • If you are still not satisfied with above levels then you can contact to the Principal Nodal Officer at the details given below:
    Contact No.: 18001038712
    Email id : pno@ltfs.com
  • You can also lodge your complaint online through CMS Portal.

Offices Address

Sr No. Name Address
1 Registered Office L and T Finance Ltd 15th Floor,
PS SRIJAN Tech Park, Plot No 52,
Block DN, Sector-V, Salt Lake City,
Kolkata – 700 091, District 24-
Parganas North
Fax:
022-62125398
2 Corporate Office Brindavan Building, Plot No 177
Vidyanagari Marg, CST Road
Kalina Santacruz (E)
Mumbai 400098
Contact No.:
022-62125000

Social Sites

FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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