Lufthansa Airlines Customer Care Number -1800 102 5838

Customer Care Number

Lufthansa Airlines Customer Care Number -1800 102 5838

Organization:

  • www.lufthansa.com

Toll Free Number(s):

1800 102 5838 (For Customer Support, Mon-Sat, 9am-8pm)

Website:

IVRS Menu

  • Press 1: For Reconfirmation
  • Press 2: For miles and more
  • Press 3: For Lufthansa
  • Press 4: For Swiss international airlines

After pressing the above keys your call will be forwarded to the customer care executive

Install App

Important Links:

Lost / Damaged / Delayed Baggage And Refund

  • For any query/complaint related to lost / damaged / delayed baggage, then you can contact to the customer support.
  • If your baggage is damaged, then you have to report it within 7 days after the baggage is delivered.
  • If your baggage is delayed, then you have to report it within 21 working days.
  • If your baggage is lost / damaged / delayed, then you can ask for reimbursement of expenses by filling this Form .
  • If you have cancel your trip, then you can request a ticket refunds by filling this Form .
  • For more information Please Read .

India Airport Offices

Sr No. Location Address Service counter
1 Bengaluru International Airport Bengaluru 560300 Passenger Terminal
Building Devanhalli, Bangalore		 Service counter opens 3.30hrs before
scheduled flight departure time.
2 Anna International Airport Chennai 600027 2nd Floor, Departure Terminal Service counter opens 3hrs before
scheduled flight departure time.
3 Chhatrapati Shivaji Maharaj International Airport Mumbai 400099 Terminal 2 Sahar Service counter opens 3hrs before
scheduled flight departure time.
4 IGI Airport Delhi 110037 Terminal 3 Service counter opens 4 hrs before
departure

Worldwide Contact Details

Global Offices Address

Sr No. Country Address
1 Europe Lufthansa German Airlines,
Customer Feedback Postfach 710234
60492 Frankfurt Germany
2 USA Lufthansa German Airlines,
Customer Feedback 1400 RXR Plaza,
West Tower Uniondale, NY 11556 USA
3 China Lufthansa German Airlines,
Customer Feedback 8th Floor, Room 801-803
Henderson Metropolitan No. 300 Nanjing
East Road Shanghai 200001 China

Social Sites

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The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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