Ministry Of Ports, Shipping And Waterways Contact Number

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Ministry Of Ports, Shipping And Waterways Contact Number

Organization:

  • shipmin.gov.in

All India Number(s):

011-2332 1672 (Contact Support)
011-2331 8127 (Alternate Contact Support)

Website:

Important Link

Contact Details

DesignationNameContact No.Email
Ports WingShri Parmeshwar Bali, Dy. CCC
011-23318127
p.bali@nic.in
Shipping WingShri Dashrath Parsad, Director (Shipping)
011-23321672
prasad.dashrath@gov.in
SagarmalaShri  Vinay Kumar Prajapati (Director)
011-23718390
vinay.prajapti@gov.in
AdministrationShri Sandeep Gupta(Director)
011-23354007
sandeepkr.gupta@nic.in
IWTShri Abhay Vaman Sarode(Director)
011-23719312
abhay.sarode@gov.in
Development WingShri Anil Pruthi Director (Engineering)
011-23711022
anil.pruthi@nic.in
Joint SecretaryShri R. Lakshmanan
011-23356712
,
9431211900
 		jscord-psw@gov.in

Officers Contact Details

DesignationNameRoom No/
Intercom		Telephone
(Office)		Telephone
(Res)/
Mobile		Email
Ministry Of Ports Shipping And Waterways Division Wise Staff Details
Hon’ble Minister for
Ports,Shipping and
Waterways		Shri Sarbananda
Sonowal		201/5201
011-23717422
,
011-23717423
,
011-23717424
,
011-23356709
Fax
011-21410656
,
011-21411844
,
011-21411844
,
011-21411846
minister-shipping@gov.in,
Bungalow No.23
Safdarjung Road New Delhi
PS to Hon’ble
Minister for Ports,
Shipping and
Waterways		Mr. Rocktim Saikia202/5201
011-23717422
,
011-23717423
,
011-23717424
,
011-23356709
Fax		rocktim.saikia@gov.in
Additional PSP. Dinesh Menon224/5201
011-23717422
,
011-23717423
,
011-23717424
,
011-23356709
Fax		menon.p@nic.in
PPS to MoPSWShri Prem Kumar207
011-23717422
,
011-23717423
,
011-23717424
,
011-23356709
Fax
9717789733
Minister Of State And His Office
Hon’ble Minister
of State for Ports,
Shipping and
Waterways		Shri Shripad Naik215
011-23718614
,
011-23714324
,
011-23719008
011-24635396
,
011-24641398
shripad.naik52@gov.in
Additional PSShri Gurpreet
Rajinder Singh		211
011-23718614
,
011-23714324
,
011-23719008
9811928006
PS in Office of
MoS for PSW		Sh. Pramod Kohli
9871899778
Minister Of State And His Office
Hon’ble Minister
of State for Ports,
Shipping and
Waterways		Shri Shantanu Thakur213
011-23710189
,
011-23710356
shantanu.thakur20@sansad.nic.in
Additional PSShri Subhash
Chandra Das
011-23710189
,
011-23710356
subhash.chandra94@gov.in
PPSSh. R.S. Panwar208
011-23710189
,
011-23710356
9868612721
Secretary And His Office
SecretarySh. Sudhansh Pant401/5402
011-23714938
Fax- 23716656secyship@nic.in
PPSSh. V. Srinivas402/5402
011-23714938
PSSh. S R Varadarajan402/5402
011-23714938
Additional Secretary And His Office
Additional SecretaryRajesh Kumar Sinha406/5406
011-23736125
/
011-23733051
(Fax)		as-psw@gov.in
PSB.K.Nayak404/5404
011-23736125
/
011-23723051
(Fax)		as-psw@gov.in
PAKapil Kumar404/5404
011-23736125
/
011-23733051
(Fax)		as-psw@gov.in
AS & FA And His Office
AS & FASh. Sanjay kumar516/5101/
5102
011-23736455
,
011-23721235
9868239832
sanjay.garg@nic.in,
asfa-ship@nic.in,
asfamost@nic.in
PPSSh. Vikas Khanna518/5102
011-23721235
,
011-23736455
9899810100
asfamost@nic.in
PASh.Ashish Kumar518/5102
011-23721235
,
011-23736455
8800255209
asfamost@nic.in
Joint Secretary And His Office
JS (Ports)Sh. Sushil Kumar
Singh		407/5407
011-23711873
,
011-23328549
(Fax)		js-ports@nic.in
PPS to JS (Ports)Sh. C.P. Singhal411/5411
011-23711873
,
011-23328549
(Fax)		js-ports@nic.in
JS(Admn, Parl
& DGLL)		Sh.R. Lakshmanan410/5410
011-23356712
,
011-23753396
(Fax)		jscord-psw@gov.in
PS to JS (RL)Sh. Sher Singh417/5591
011-23356712
,
011-23753396
(Fax)
PSSmt. Sujata Naidu442/5476
011-23318097
9818615871
JS (SM & PPP)Sh. Bhushan Kumar408/5408
011-23711499
,
011-23721564
(Fax)
9978987785
bhushan.k@gov.in
PPS to JS
(SM & PPP)		Ms. Neetu405/5405
011-23711499
,
011-23721564
(Fax)
9811645679
neetu.76@nic.in
Adviser (Statistics)Sh. Sunil Kumar Singh409B/5418
011-23318212
9958777141
sunilk.singh@nic.in
PS to Advisor
(Statistics)		Sh. M.C.Kurup412
011-23318212
9871336163
Development
Adviser(P)		Sh. H.N.Aswath409C/5417
011-23739621
9845481965
hn.aswath@nic.in
Eco.AdviserSh.Agrim Kaushal409A/5409
011-23711323
agrim@nic.in
PS to Eco.AdviserSh. Anju Nair412/5412
011-23711323
Administration Division
DirSandeep Gupta428/5628
011-23354007
9990006425
sandeepkr.gupta@nic.in
USAvinash Kusumakar427/5429
011-23710363
9868643676
a.kusumakar@nic.in
SO(Estt.-I)Naveen Mahla425/ 5425
011-23719727
9958071601
so.admn-ship@gov.in
SO(Gen)M. Sundaresan434/5234
011-23718132
9868636033
m.sundaresan@nic.in
SO(Cash)Pradeep Kumar
Choudhary		319/5320
011-23719676
9015867936
pradeepk.choudhary@nic.in
ConsultantJagdish Prasad546/5582
011-23739093
9971087800
parliship@nic.in
ConsultantMs Ranjana Biswas425/ 5481
011-23719727
9312958969
ranjan.biswas@nic.in
Ports Division
Dy. CCCParmeshwar Bali437/5437
011-23318127
9810082921
p.bali@nic.in
DSGopinath Nayak431/5431
011-23714714
9868804614
nayak.gn@gov.in
DSRituraj Mishra436/5547
011-23753394
9910470816
misra.rituraj@gov.in
USRameshwar Kumar438/5503
011-23311659
9999412975
rameshwar.k@nic.in
SOAjai Kumar Gupta443/5443
011-23719701
9540825665
ak.guptacss@nic.in
Phrd Division
DirSandeep Gupta428/5628
011-23354007
9990006425
sandeepkr.gupta@nic.in
USRajiv Nayan427/5427
011-23719492
9868720831
rajiv.nayan@nic.in
SO(labour)Sumit Nandan138B/ 5457
011-23714864
9868381820
sumit.nandan@nic.in
SO(PE-I)Amit kumar423/5423
011-23719613
9968011808
amit.kmr14@nic.in
Shipping Division
DirDashrath Prasad413/5413
011-23321672
9425917799
prasad.dashrath@gov.in
Dir (MA && MT)Mandeep Singh
Randhawa		525/5567
011-23710039
9818082825
director-ship@gov.in
USVanlalthuom138/ 5588
011-23313959
8447626225
v.thoum@nic.in
US (MA,MT&&IC)G Ananthanaraynan439/ 5546
011-23722253
9868885963
g.ananthanarayanan@nic.in
SOPrince Garg538/5511
011-23715207
prince.garg@nic.in
Sagarmala/Ppp/Iprcl Division
DirVinay Kumar Prajapati433/5433
011-23718390
8445889991
vinay.prajapati@gov.in
DirP.K.Roy440/5440
011-23736885
9868304646
pradeep.roy@nic.in
DSHemant verma532/5532
011-23719456
9958834039
h.verma@nic.in
DS (SM&PPP)Rajesh Asati545/5536
011-23710836
9727772146
rajesh.asati@gov.in
US(SM)M.T. HussainFirst floor/
PTI Building
011-23714715
9968530951
mt.Hussain@gov.in
USManish Kr. Yadav547/5436
011-23717731
9015089882
yadav.NK@nic.in
USSanjay KumarFirst floor/
PTI Bldng
011-23714715
9811174842
sanjay.kumar38@nic.in
US(G20 & IT)D. Anand535/5444
011-23327142
anand.d@nic.in
Finance Division
DSA.K. Dadhich534/5509
011-23352726
9868165397
ak.dadhich@gov.in
USSh. Manoranjan Samal416/5416
011-23710456
9716981949
manoranjan.samal@nic.in
SOSh. Udeyveer Bhagel529/ 5529
011-23358126
9013882992
udayveer.singh@nic.in
IWT Division
DirSh. Abhay Vaman
Sarode		543/5439
011-23719312
8286715046
abhay.sarode@gov.in
USSh. Satish Kumar438/5510
011-23719422
9868264831
satish.kr24@gov.in
USSh. Uttam Kumar
Mishra		547/5559
011-23357558
9971695118
uttam.mishra27@gov.in
ADDr. Tarun Kumar
Budal		528/5528
011-23719076
8808051084
tarun.budal@gov.in
Vigilance Division
DirMandeep Singh
Randhawa		525/5567
011-23710039
9818082825
director-ship@gov.in
USRupesh Kumar432/5471
011-23313943
9953509332
rupesh.kr@nic.in
SOMahesh Kumar432/ 5432
011-23739092
9899491691
m.kumar@nic.in
Coordination Division
DSSh. Shailendra Kureel422/5419
011-23352637
9958037939
shailendra.kureel@nic.in
US (G20 & IT)D. Anand535/5444
011-23327142
anand.d@nic.in
USAnadi Sharma416/5514
011-23711139
9810213306
anadi.sharma@nic.in
ALHW/CIWTC/HDPE Division
DirSandeep Gupta428/5628
011-23354007
9990006425
sandeepkr.gupta@nic.in
USRajiv Nayan427/5429
011-23719492
9868720831
rajiv.nayan@nic.in
DGLL Division
Joint DirA P S Sirohi542/5542
011-23350647
8860227151
ajay.sirohi@nic.in
Development Wing
Development
Advisors (Ports)		H N Aswath409C/5417
011-23739621
9845481965
hn.aswath@nic.in
Dir (Engg.)Anil Pruthi536/5571
011-23719031
9013600523
anil.pruthi@nic.in
Dy. Dir (Engg)Ramji Singh541/5541
011-23711022
9654563359
ramji.shing@nic.in
Transport Research Wing
AdviserSunil Kumar Singh409B/5418
011-23318212
9958777141
sunilk.singh@nic.in
Dy DirSeema JoshiJamnagar
House
9354010770
seema.joshi@gov.in
SSOAshish Kumar SainiJamnagar
House
011-23389854
ashish-saini@nic.in
SSOJagdish ChandJamnagar
House
011-23389854
9654572036
jagdish.chand2@nic.in
Official Language Division
Eco.AdviserSh. Agrim Kaushal409A/5409
011-23711323
agrim@nic.in
Assistant DirRajiv Ranjan Roy011/5012
011-23320981
9818101019
rajivranjan.roy@gov.in
Sr. HTRakesh Kumar011/5011
011-23318215
9873802402
rakeshkumar.bcas@nic.in
ConsultantNirmala Pahwa011/5011
011-23318215
9013784828
nirmala.pahwa@gov.in
Jr. HTSmt Palak Jaiswal011/5011
011-23318215
8447394079
pallak.jaiswal@nic.in
Jr. HTPooja011/5011
011-23318215
8527982780
pooja.2022@gov.in
IC Division
DirectorCapt.Kapil Kaushik530/5530kapil.kaeeshik@gov.in
USRajesh Kumar535/5505
011-23731270
rajesh.kumar.dor@nic.in
SOMs. Sugandha Grover538/5523
011-23719633
8076787450
sugandha.ship@nic.in
NIC
DDG, NICShri Amaranatha
Mishra		429
9818624092
9818624092
anmisra@nic.in
Sr. Tech Director
& HoD, NIC		Dr. Manoj Gupta
9868283118
mkg@nic.in
Sr. Tech
Director, NIC		Sh. Rahul Sharma514/67107
011-23739089
9469210585
rahul.sh@nic.in
Tech Director, NICSh. Pravin Srivastava535/Cabin B
011-23327142
9868878023
pravin.s@nic.in
Scientific/Technical
Assistant-A		Ms.Priya429/5480
011-23327781
priya.91@nic.in
Network & Email
Support		150/5150 ,
5552
Consultants
ConsultantSh.VS.Sehrawat138B/5588
011-23323648
9818321890
vs.sehrawat@nic.in
ConsultantSh.Pradeep Chhabra528/5531p.chhabra@nic.in
ConsultantSh. S.P. Sharma424/5460
011-23358125
9811347847
sp.sharma14@nic.in
CISF Control Room
CISF Control Room
(Transport Bhawan)
011-23724821
Budget Division
DS(Budget)Ms. Bhuvaneswari
Hariharan		207
011-23387614
9871181032
b.hariharan@nic.in
ConsultantSh. Krishan Mohan
Khanna		218/
011-23070792
8800813812
km.khanna@nic.in
CR InchargeRajvir Singh002/5001
011-23318215
9953815098
rajvir.singhI4@nic.in
MMO
MMOVijay Singh Negi423-A/5479
9311627823
/
7292011889
vs.negi@nic.in
CR Incharge
CR InchargeRajvir Singh002/5001
011-23318215
9953815098
rajvir.singhI4@nic.in
National Shipping Board
ChairmanDr. Sanjeev Ranjan441/5441
011-23318097
9868800951
sranjan@nic.in,
chmnsb-ship@nic.in
PS to ChairmanS.R Varadarajan442/5476
011-23318097
9811978700
Sr.varadarajan@nic.in
USManoj Kumar Singh251
9968570397
mk.singh85@nic.in

Grievance Redressal

  • For any complaint and grievance you can lodge your grievance through CPGRAMS Portal.
  • On the basis of grievances received through the CPGRAMS portal, the Ministry of Ports, Shipping and Waterways
    identifies the problem areas in organizations/subordinate offices/PSUs including Main Secretariat.

CPIOs and FAAs Contact Details

Sl.
No.		Name and Address of CPIOName and Address of FAAMatters relating to
1.Shri Rameshwar Kumar,
Under Secretary
E-mail: rameshwar.k@nic.in
Room No.- 436
Tele:-
011-23311659
Ms. Shipra Sharma,
Director
E-mail: shipra.sharma@gov.in
Room No.- 543
Tele:-
011-23710039
All matters, except establishment, relating to VPT & JNPT,
Ease of doing business (Ports), Transhipment hubs, Land Policy,
Customs Grievance Redressal
2.Shri S.R. Datta,
Under Secretary
E-mail: uspg@nic.in
Room No.- 527
Tele:-
011-23719492
Shri A. K. Saran,
Director
E-mail: ak.saran@nic.in
Room No.- 431
Tele:-
011-23714714
All matters of KPL, Sethu Samudaram Corp. Ltd. (SCL) and all matter
of ChPT except establishment, Modernization of Port Institutions,
Port security and safety issues, Fire accidents, Security Clearance
Committee meetings.
3.Shri Shanker Choudhary,
Under Secretary
E-mail: shanker.choudhary64@gov.in
Room No.- 532		Ms. Shipra Sharma,
Director
E-mail: shipra.sharma@gov.in
Room No.- 543
Tele:-
011-23710039
All matters, except establishment, relating to VOCPT, PPT,
Skill Development in Port Sector and RFD of Ports and Dredging,
Captive Policy, Coordination issues relating to Steel/Fertilizers,
FIEO, NDMA, other misc. work on the port side including
residual matters pf Ports General, Port financing and Captive Policy.
4.Shri R.C. Sethi,
Under Secretary
E-mail: sethi.rc@nic.in
Room No.- 432
Tele-fax:-
011-23313943
Shri P. Chhabra,
CO (vig.)
Room No.- 433
Tele:-
011-23718390
CVO and all Vigilance matters of Ministry of Shipping
5.Shri R.K. Nigam,
Under Secretary (PHRD)
E-mail: rajivk.nigam@nic.in
Room No.- 438
Tele-fax:-
011-23719492
Shri P.K. Roy,
Deputy Secretary (PHRD)
E-mail: pradeep.roy@nic.in
Room No.- 536
Tele-fax:-
011-23719008
All matters relating to PHRD division, Labour,
Port Administration / establishment. Recognized
federation in major ports.
6.Shri S.K. Sinha,
Under Secretary		Shri A.K. Saran,
Director		All matters, except establishment, relating to MbPT, KoPT and IPA
E-mail: sanjay.sinha67@nic.in
Room No.- 525
Tele:-
011-23717731
E-mail: ak.saran@nic.in
Room No.- 431
Tele:-
011-23714714
matters
7.Smt. Kanchan Bala Hamza,
Under Secretary
E-mail: kb.hamza@nic.in
Room No.- 535
Tele:-
011-23722252
Shri Arvind Chaudhary,
Director
E-mail: oodirpd7-ship@nic.in
Room No.- 530
Tele:-
011-23711323
All matters, except establishment, relating to MoPT, NMPT,
CoPT, Co-ordination issues relating to M/o Environment & Forest
and Hazardous goods, All matters relating to MSDC, Non-Major Ports,
Swachh Bharat Abhiyan related to Port sector, Renewable Energy
Development and Green Initiatives
8.Shri Narender Kumar,
Under Secretary
E-mail: narender.kumar61@nic.in
Room No.- 535
Tele:-
011-23722253
Shri Arvind Chaudhary,
Director
E-mail: oodirpd7-ship@nic.in
Room No.- 530
Tele:-
011-23711323
All matters, except establishment, relating to KPT, Public Private
Partnership (PPP)/Infrastructure projects
9.Shri Rajiv Nayan
Under Secretary
E-mail: Room No.		Shri D.K. Rai, Director
E-mail: dkrai@nic.in
Room. No.- 439
Tele:-
011-23719312
Sagarmala
10.Shri Sunil Kumar Jain,
Under Secretary
Room No.- 429
Tele:-
011-23710363
Shri Pradeep Chhabra,
CO (Admn.)
Room No. – 433
Tele:-
011-23718390
All matters relating to Establishment, Cash, and General
administration of Main Secretariat of M/o Shipping.
11.Shri R.K. Sen,
Assistant Director
E-mail: adsbr@nic.in
Room No.- 538
Tele:-
011-23715207
Shri P.K. Roy,
Deputy Secretary
E-mail: pradeep.roy@nic.in
Room No.- 536
Tele-fax:-
011-23719008
Shipbuilding, Shipbuilding subsidy Schemes,
Ship Repair (SBR) and Ship breaking.
12.Shri A. K. Singh,
Under Secretary
E-mail: uslab1@nic.in
Room No.- 534
Tele-fax:-
011-23352726
-do-All matters relating to Shipping Corporation of India (SCI) and Dredging
Corporation of India (DCI) and all matters pertaining to MD to
Ship Co-ordination Section
13.Shri Harish Pokhriyal,
Under Secretary
E-mail: harish.p@nic.in
Room No.- 436
Tele:-
011-23311659
Shri Chandramani Raut
Director (Engineering)
E-Mail: r.chandramani@nic.in
Room No.:- 542
Tele:-
011-23350647
All matters relating to Inland Water Transport (IWT), IWAI,
Cyber Security and Information Technology,e-Governance/e-initiatives
and Digital India.
14.Shri Satish Kumar,
Under Secretary
E-mail: satish.kr24@gov.in
Room No.- 538
Tele:-
011-23357558
Shri K. Touthang,
Director
E-Mail:-touthang@nic.in
Room No.- 422
Tele:-
011-23318212
All matters relating to Maritime Administration including
policy and administrative matters of DG(S), MMD,
Seamen Employment issues, Seafarers’ Training,
Shipping Casualties & Safety, Crisis Management,
Wreck Salvage & Search Operation, Navigation matters,
Piracy matters, Ballast water projects, GMDSS, IMICIC,
Five year/Annual Plan and Budget relating to DGS and its allied offices,
NSB matters, SPFO, Coastal security, Shipping Casualty & Safety and
NCSMS, MPSO, Swachh Baharat Abhiyan related to DGS sector.
15.Shri A.P.S. Sirohi,
Deputy Director
E-mail: ajay.sirohi@nic.in
Room No.- 535
Tele:-
011-23350649
Shri Rajat Sachar,
Adviser (Eco.)
E-mail:- r.sachar@nic.in
Room No.- 407
Tele:- 23716619		All matters relating to TAMP, Monitoring
of Budget (Plan and Non Plan)
16.Shri Anil Pruthi,
Deputy Director
E-mail: anil.pruthi@nic.in
Room No.- 541
Tele:-
011-23753394
Shri Chandramani Raut
Director (Engineering)
E-Mail: r.chandramani@nic.in
Room No.:- 542
Tele:-
011-23350647
All matters relating to ALHW, CIWTC, HDPEC,
R&D Projects under Port sector and other matters dealt
by Development Wing,
17.Shri Anil Pruthi
Deputy Director
E-mail: anil.pruthi@nic.in
Room No.- 541
Tele-fax:-
011-23753394
Shri Abhishek Chandra,
Deputy Secretary
Room No.- 545
Tele:-
011-23719031
Rail Road Connectivity to Ports and Ports Railway System,
Indian Port Railway Corporation Ltd. (IPRCL),
Maritme Invest Summit (MIS).
18.Shri P. Bali,
CO (Ports)
Room No.- 437
Tele:-
011-23318127
Shri V.S. Sehrawat
Dy. CCC
Work ralting to Port Co-ordination, Project Unnati,
Coordiantion with Steel,
Coal, Fertilisers, State issues, Defence issues,
International operations.
19.Shri D.K. Purbey,
AFA
E-mail: purbey.dk@nic.in
Room No.- 438
Tele:-
011-23719422
Shri Jayaseelan T,
Deputy Secretary
Room. No.- 416
Tele:-
011-23710836
All matters pertaining to Internal Finance Wing.
20Shri Sunil Kumar Jain,
US (RTI)
Room No.- 429
Tele:-
011-23710363
Shri Pradeep Chhabra
CO (Admn.)
Room No. – 433
Tele:-
011-23718390
All matters relating to Parliament and All matters relating to RTI.
21Shri P.K. Sharma
Under Secretary
Email: pksharma.ship@nic.in
Room No.- 534
Tele:-
011-23352726
Shri K. Touthang,
Director
E-Mail:-touthang@nic.in
Room No.- 422
Tele:-
011-23318212
All matters relating to Coastal Policy, promotion of Coastal Shipping,
Scheme of Model Shift of Coastal Cargo, incentive to Coastal
Shipping, all matters relating to Cruise Shipping in India, Ferry service.
22Shri R. Rajasekharan,
Under Secretary
E-nail: rajasekharan.r@nic.in
Room No.- 535
Tele:
011-23722253
Shri K. Touthang,
Director
E-Mail:-touthang@nic.in
Room No.- 422
Tele:-
011-23318212
CSL Division – All matters pertaining to Cochin Shipyard Ltd. (CSL)
, MG – Maritime General (MG) including Legislative work relating
to Shipping Acts, Repeal of Laws & Rules of Shipping ratification
of IMO Conventions, Merchant Shipping Act, Classification society
including IRS, VSA/VDA issues.
23Shri A.P.S. Sirohi,
Deputy Director
E-mail: ajay.sirohi@nic.in
Room No.- 535
Tele:-
011-23350649
Shri Sunil Kumar
Joint Director (OL)
E-Mail:-sunil.kr98@gov.in
Room No.- 525
Tele:-
011-23717731
All matters relating to Official Language (OL)`
24Smt. Bhuvaneshwari Hariharan,
Under Secretary (Budget),
IDA Building, Jamnagar House,
New Delhi
Tele:
011-23387614
Shri Jayaseelan T,
Deputy Secretary
Room No.- 416
Tele:-
011-23710836
Budget matters of Ministry of Shipping

List Of Organization

Address

Ministry of Ports,Shipping and Waterways,
Parivahan Bhavan, 1,
Parliament Street, New Delhi.

Social Sites

Ministry Of Ports, Shipping And Waterways Contact Number

In conclusion, customer care numbers serve as a lifeline between businesses and consumers, playing a critical role in ensuring seamless communication, faster problem-solving, and higher satisfaction. In today’s customer-centric world, timely support is not just a convenience — it’s a necessity. Whether you’re facing issues related to delayed deliveries, failed transactions, service outages, login problems, or billing errors, having access to the right customer care numbers can be the difference between a frustrating experience and a quick resolution. Every major industry — be it telecom, banking, e-commerce, travel, or utilities — provides dedicated customer care numbers to offer real-time human assistance, helping you get answers, register complaints, or resolve issues without wasting valuable time. These numbers are often toll-free, active 24/7, and are designed to simplify your service experience by directly connecting you to a trained support team.

Moreover, in emergency situations or when digital channels fail to provide clarity, customer care numbers become the most reliable fallback for immediate help. With the growing complexity of services and the increasing dependency on digital platforms, keeping a list of verified and updated customer care numbers has become essential for every individual. Not only do they save you from unnecessary stress, but they also reflect a proactive approach to managing your consumer rights. Whether you are calling for personal needs or assisting a friend or family member, knowing the right customer care number can save time, reduce effort, and provide peace of mind. So, never underestimate the importance of customer care numbers — they are the backbone of effective customer service and a powerful resource every user should keep handy.

Ministry Of Ports, Shipping And Waterways Contact Number

📞 Frequently Asked Questions (FAQs) About Customer Care Numbers

In today’s service-driven world, having quick access to customer care numbers is essential. Whether it’s a mobile recharge issue, a bank query, or a refund request on an e-commerce order, the first thing most people look for is the customer care number of the concerned company. Below is a comprehensive FAQ guide that addresses common questions users have regarding customer care numbers — so you always know how to get help, when you need it.

❓ What are Customer Care Numbers?

Customer care numbers are official phone numbers provided by companies, organizations, and service providers that allow customers to reach out for assistance, inquiries, complaints, or feedback. These numbers often connect users to trained customer service representatives who help resolve issues in real time.

❓ Why are Customer Care Numbers Important?

Customer care numbers are crucial for:

  • Immediate support during technical glitches or service outages.

  • Filing complaints about products, services, or transactions.

  • Resolving account issues, like password resets or billing disputes.

  • Tracking orders, making service requests, or modifying subscriptions.

They eliminate the need for long email threads or delayed support tickets by providing real-time human assistance.

❓ Are Customer Care Numbers Always Toll-Free?

Not always. While many companies offer toll-free customer care numbers (usually starting with 1800 or 1860), some may have standard-rate numbers, especially in niche sectors. Always check if the number is toll-free or charged based on your telecom plan.

❓ Can I Contact Customer Care 24/7?

It depends on the company. Some businesses (especially banks, telecom providers, or OTT platforms) offer 24/7 customer care numbers, while others operate only during working hours. It’s best to verify the company’s official service hours before calling.

❓ How Do I Find Verified Customer Care Numbers?

To find authentic and updated customer care numbers:

  • Visit the official website of the company.

  • Check the company’s mobile app (under Contact Us or Help).

  • Look for support details on verified social media pages.

  • Use trusted online directories like OnlineCustomerCareInfo.com or IndiaCustomerCare.com for a compiled list of companies and their contact info.

⚠️ Avoid calling numbers from random forums or unofficial sites to protect yourself from scams.

❓ Is There an Alternative to Calling Customer Care Numbers?

Yes, many companies now offer:

  • Live chat on websites or apps.

  • Email support.

  • WhatsApp customer care.

  • Support through social media (Twitter, Facebook).
    However, customer care numbers still remain the most direct and reliable way to speak to a human agent.

❓ What Should I Keep Ready Before Calling Customer Care?

To save time and get faster support, keep these ready:

  • Your customer ID/account number.

  • Transaction/order details.

  • A brief description of your issue.

  • Any error messages or screenshots (if the company offers WhatsApp or email support too).

❓ What If My Call to Customer Care Number Isn’t Answered?

This could be due to:

  • High call volumes.

  • Calling outside working hours.

  • Technical issues at the service provider’s end.

You can try again later, or use alternate support methods like chat, email, or app-based ticket systems.

❓ Can I Complain If the Customer Care Response Is Poor?

Absolutely. If a company’s customer care number does not provide proper service:

  • Escalate the issue to higher authorities or nodal officers (many companies have this structure).

  • File a complaint on platforms like the National Consumer Helpline (NCH) in India.

  • Leave feedback on Google Reviews, consumer forums, or the company’s website.

❓ Are There Industry-Specific Customer Care Numbers?

Yes, most sectors have their own dedicated customer care numbers:

  • Telecom: Airtel, Jio, Vi, BSNL

  • Banking: SBI, HDFC, ICICI, Axis

  • E-commerce: Amazon, Flipkart, Meesho

  • Airlines: Indigo, Air India, Vistara

  • Food Delivery: Swiggy, Zomato

  • And many more…

Using the correct customer care number for the specific service ensures quicker and more accurate assistance.

❓ Is It Safe to Share Information Over Customer Care Calls?

Yes, if you’re calling an official customer care number. However:

  • Never share your OTP, debit/credit card PIN, or CVV — genuine customer service agents will never ask for these.

  • Avoid sharing sensitive data unless you are 100% sure the number is legitimate.

✅  Conclusion

Customer care numbers are your first line of support when dealing with any product or service issue. Knowing how to find, use, and verify these numbers ensures a smooth, safe, and efficient resolution process. Whether it’s to fix an urgent issue or to simply ask a question, reliable customer care numbers empower you as a consumer and make your service experience hassle-free.

Ministry Of Ports, Shipping And Waterways Contact Number

We hope this post helped you better understand the importance and usage of a customer care number in solving service-related issues quickly. If you found this information helpful or if you’ve used a customer care number recently and had a good (or bad) experience, we’d love to hear from you. Was the customer care number easy to find? Did it connect you to the right support team? Let us know in the comments below. If you’re searching for a specific customer care number or facing difficulty connecting to a company’s support, feel free to ask — we’re here to help you find the right customer care number for your needs. Your feedback helps us keep this information accurate and useful for everyone.

Ministry Of Ports, Shipping And Waterways Contact Number

Know a verified customer care number that’s not listed here? Help others by sharing it with us! Whether it’s a local business, startup, or a well-known brand, your contribution can save someone time and frustration. Simply comment in the below comment section or contact us through our contact page — we’ll verify and publish it to help our growing community get faster support.
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