Multi Commodity Exchange (MCE) Customer Care Number – 022-6649 4040

Customer Care Number

Multi Commodity Exchange (MCE) Customer Care Number – 022-6649 4040

Organization:

  • mcxindia.com

All India Number(s):

022-6649 4040 (For Customer Support)
022-6731 8888 (For Query)
022-6649 4000 (For Contact)
022-6649 4070 (For Complaint/ Grievance)

Website:

Email:

Important Links:

For Grievance Redressal

Level 1:

Level 2:

Level 3:

You can also lodge your complaint online through Security Exchange Board of India (SEBI) Scores Portal or through Smart ODR

Branch Offices Contacts

Sr.No. State Name Phone No. Mobile Address
1 Telangana Mr. Sambasiva Rao
040-45012628
9581829933
 Awfis Vasavi MPM, 4th Floor, Vasavi MPM Grand, Ameerpet, Yella Reddy Guda, Ameerpet, Hyderabad – 500 073
2 Gujarat Ms. Komal Kanzaria
079-66744000
9825222839
 Unit No/ 1 & 2, 17th Floor, Gift One Tower, 5 C Road, Zone -5, Gift City, Gandhinagar, Gujarat-382355
3 Karnataka Mr. N. K. Muthappa
080-40407507
,
Fax:
080-40509300
9900245600
 Office no 322, 3rd floor, DBS House, 26 – Cunningham Road, Bengaluru – 560052
4 Kerala Mr. Biju Gopinathan –
9446002300
 Cabin No.- 107, First Floor, Wolfpack Workspaces, 62/5011, Iyyattil Jn, Hospital Rd., Ernakulam, Kochi Kerala – 682011
5 Uttar Pradesh Mr. Nitin Sahu
9956965999
 
7718878020
 Office no. 308, 3rd Floor, Krishna Tower Building, 15/63 Civil Lines, Kanpur – 208001
6 Tamil Nadu Mr. N. K. Muthappa
044-46909348
,
Fax:
044 -42011797
9900245600
 No:2A, 9th Floor, Seethakathi Business Center, 684-690, Anna Salai (Near IBIS Hotel), Thousand lights, Chennai – 600 006
7 New Delhi Mr. Sanjay Gakhar
011-45677500
9654125004
 1st Floor, Narain Manzil Building, 23, Barakhamba Road, New Delhi-110001
8 West Bengal Mr. Gaurav Kaushik
033-40614517
9654125005
 Unit No.22, 4th Floor, Chowringhee Court Building, 55 & 55/1 Chowringhee Road, Kolkata-700071
9 Rajasthan Mr. Ravikant Khatri
0141-4028131
9587305222
 504 / Green House, Ashok Marg, C-Scheme, Jaipur -302001
10 Madhya Pradesh Mr. Bijay Patel
7208822276
9777457802
 My Branch Services Private Limited M12-16, Ground Floor, 7 Race Course Road, R.S. Bhandari Marg Indore -452001
11 Maharashtra Mr. Somesh Vaidya
022-67318888
,
Fax:
022-66494151
9819161117
 Exchange Square, Suren Road, Chakala, Andheri (East), Mumbai-400093

Departments Contacts

Sr.No. Department Contact No.
1 Customer Support
022-67318888

Fax:
022-67269551
2 Membership
022-66494090
,
022-67318888

Fax:
022-67269566
3 Compliance
022-66494000

Fax:
022-67269567
4 Trading
022-67318888
,
022-66494000

Fax:
022-67269557
5 Clearing and Settlement
022-67318888
,
022-66494000

Fax:
022-67269558
6 Delivery
022-67318888
,
022-66494000

Fax:
022-67269561
7 Warehousing and Logistics
022-67318888
,
022-66494000

Fax:
022-67319354
8 Technology
022-67318888

Fax:
022-67269560
9 Accounts
022-67318888
,
022-66494000
10 Business Development
022-67318888
,
Fax:
022-66494151
11 IG and Arbitration
022-67318888
,
Fax:
022-66494151
12 Training
022-67318888
,
Fax:
022-66494151

Other Departments Contact Details

Sr.No. Department Name Email
1 Customer Support customersupport@mcxindia.com
2 Membership membership@mcxindia.com
3 Trading and Surveillance trading@mcxindia.com
4 Clearing and Settlement cands@mcxindia.com
5 Delivery delivery@mcxindia.com
6 Warehousing and Logistics mcxwhl@mcxindia.com
7 Spot mcxspot@mcxindia.com
8 Education and Training certification@mcxindia.com
9 Compliance compliance@mcxindia.com
10 Career mcx-hr@mcxindia.com
11 About Us info@mcxindia.com
12 Investor Relations ir@mcxindia.com
13 Investor Grievance grievance@mcxindia.com
14 Arbitration arbitration@mcxindia.com
15 Products customersupport@mcxindia.com
16 Technical Helpdesk techdesk@mcxindia.com
17 CTCL ctcl@mcxindia.com
18 Datafeed datafeed@mcxindia.com
19 Faqs customersupport@mcxindia.com
20 Media communications@mcxindia.com
21 Forms and Formats customersupport@mcxindia.com
22 Circulars customersupport@mcxindia.com

Registered And Corporate Office

Multi Commodity Exchange of India Limited
Exchange Square, Suren Road,
Chakala Andheri East
Fax: 022-66494151

Social Sites

FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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