National Pension System And Trust (NPS) Customer Care Number

Customer Care Number

National Pension System And Trust (NPS) Customer Care Number

Organization:

  • npstrust.org.in

All India Number(s):

011-3565 5222 (For Contact Support, Mon-Fri, 9:30am – 6:00pm)
85888 52130 (For WhatsApp Support)

Website:

Important Links:

Telephone Directory

Sr No. Name Designation Email
1 Sh. Ananta Gopal Das CEO – NPS Trust ceo@npstrust.org.in
2 Sh. Samir Raheja General Manager gm2-npst@npstrust.org.in
3 Sh. Praveen Singh General Manager gm3-npst@npstrust.org.in
4 Sh. Harit Setia Dy. General Manager dgm3-npst@npstrust.org.in
5 Sh. Suresh G Dy. General Manager dgm4-npst@npstrust.org.in
6 Ms.Bhanu Dora Dy. General Manager dgm5-npst@npstrust.org.in
7 Sh. Rajeev Raj Dy. General Manager dgm6-npst@npstrust.org.in
8 Sh. Anand Kumar Dy. General Manager dgm7-npst@npstrust.org.in
9 Sh. Vaibhav Jain Manager mgr2-npst@npstrust.org.in
10 Ms. Ishi Jain Manager mgr4-npst@npstrust.org.in
11 Sh. Durga Prasad Yadav Manager mgr5-npst@npstrust.org.in
12 Sh. Ashish Kumar Manager mgr6-npst@npstrust.org.in
13 Sh. Anant Milind Kulkarni Manager mgr7-npst@npstrust.org.in
14 Sh. Gautam Tharad Manager mgr8-npst@npstrust.org.in
15 Sh. Anand Rajkumar Mishra Assistant Manager am3-npst@npstrust.org.in
16 Sh. Himanshu Saluja Assistant Manager am4-npst@npstrust.org.in
17 Sh. Shubham Mahajan Assistant Manager am5-npst@npstrust.org.in
18 Sh. Ajit Singh Bisht Assistant Manager am7-npst@npstrust.org.in
19 Sh. Peeyush Verma Assistant Manager am8-npst@npstrust.org.in
20 Ms. Rajni Bala Assistant Manager am10-npst@npstrust.org.in
21 Ms. Rituja Gupta Assistant Manager am14-npst@npstrust.org.in
22 Sh. Avinash Pratap Singh Assistant Manager am13-npst@npstrust.org.in
23 Sh. Anirudh Assistant Manager am12-npst@npstrust.org.in
24 Sh. Sahil Bansal Assistant Manager am9-npst@npstrust.org.in
25 Sh. Shubham Shaw Assistant Manager am15-npst@npstrust.org.in
26 Ms. Akansha Golechha Assistant Manager am16-npst@npstrust.org.in

Regulatory And Development Authority

Contact No. : 011-26517501, 011-26517503, 011-26517097
Address : E-500, Fifth Floor, Tower E, World Trade Center, Nauroji Nagar, New Delhi – 110029

CRAs Registered Under NPS

SrNo. Name of CRA Contact details Address
1 Computer Age Management Services Ltd (CAMS)
044-66024888
 No.158 Rayala Towers, Anna Salai, Chennai – 600002
2 KFin Technologies Limited
040-68309507
,
18002081516
 Plot No. 31 and 32, Financial District. Nanakramguda,
Gachibowli, Hyderabad – 500032
3 Protean eGov Technologies Ltd
(Formerly NSDL e-Governance Infrastructure Limited)
022-40904788
,
18002100080
,
18002100081
 1st Floor, Times Tower, Kamala Mills Compound Senapati Bapat Marg, Lower Parel, Mumbai – 400013

Pension Funds Registered Under NPS

S.No Pension Fund Contact No. Address
1 SBI Pension Funds Pvt Ltd
022-42147100
 1904,19th Floor,Parinee Crensenzo, G Block, Bandra Kurla Complex,
BKC Road,A Bandra East, Mumbai – 400051
2 LIC Pension Fund Ltd
022-22882871
 B-5, 5 th Floor, Veer Nariman Road, Churchgate,
Mumbai-400020.
3 UTI Retirement Solutions Ltd   First Floor, Unit No. 2, Block ‘B’, JVPD Scheme,
Gulmohar Cross Road No. 9, Andheri (West), Mumbai – 400049
4 HDFC Pension Management Co. Ltd
08916687777
 14th Floor, Lodha Excelus, Apollo Mills Compound,
NM Joshi Marg, Mahalaxmi, Mumbai – 400011
5 ICICI Prudential Pension Fund Management Co. Ltd   ICICI Prulife Towers, 1089, Appasaheb Marathe Marg,
Prabhadevi, Mumbai-400025
6 Kotak Mahindra Pension Fund Ltd
022-66056825
 6th Floor, Kotak Infinity Towers, Building No 21, Infinity Park,
General A.K Vaidya Marg, Malad (E), Mumbai – 400 097
7 Aditya Birla Sunlife Pension Management Ltd
022-67239388
 One World Center, Tower-1, 16th floor, Jupiter Mill Compound, 841,
Senapati Bapat Marg, Elphinstone Road, Mumbai 400 013.
8 Tata Pension Management Private Limited   1903, B Wing, 19th Floor, Parinee Crescenzo, G Block,
Bandra Kurla Complex, Bandra East, Mumbai – 400 051.
9 Max Life Pension Fund Management Ltd   90 – C, 3rd Floor, Udyog Vihar, Sector – 18, Gurugram,
Haryana – 122015
10 Axis Pension Fund Management Ltd   Axis House, First Floor, C-2 Wadia International Centre,
Pandurang Budhkar Marg, Worli, Mumbai 400025
11 DSP Pension Fund Managers Private Limited   Mafatlal Centre, 10th floor, Nariman Point, Mumbai – 400021
12 Deutsche Bank AG
022-71804999
,
deutsche.bank@db.com		 Deutsche Bank House, Hazarimal Somani Marg, Fort, Mumbai-400001

Grievance Redressal

  • If you have any query/complaint you can lodge your complaint through the given below officers assigned by the given department.
Sr No. Designation Contact No. Email Address
1 Grievance Redressal Officer
011-47207721
 grievances@npstrust.org.in 14th Floor, IFCI Tower, 61, Nehru Place, New Delhi – 110019
2 Chief Grievance Redressal Officer
011-47207741
 cgro@npstrust.org.in 14th Floor, IFCI Tower, 61, Nehru Place, New Delhi – 110019
  • You can also lodge your Complaint Online .
  • For more queries related to complaint procedure, you can read the given Frequently Asked Question .
  • You can also contact the Grievance Redressal Officer (GROs) and Chief Grievance Redressal Officer (CGROs), the contact details given below.
SrNo.  Entity Name Name Email Contact No.
Grievance Redressal Officer
NPS Trust
1 National Pension System Trust Ashish Kumar grievances@npstrust.org.in
011-35655222
CRA
2 Protean eGov Technologies Limited (formerly NSDL e-Governance Infrastructure Limited) Smita Nair gro@proteantech.in
022-40904242
, (Ext. 7350)
3 KFin Technologies Limited Shraddha Vinay Patil shraddha.patil@kfintech.com 
8779415160
4 Computer Age Management Services Limited Jitendar P cragro@camsonline.com
044-69004680
PFM
5 Aditya Birla Sun Life Pension Management Limited  Jaibind Sahu jaibind.sahu@adityabirlacapital.com
022-61881372
6 Axis Pension Fund Management Limited Rekha Gangwani rekha1.gangwani@axispfm.com
9820825587
7 HDFC Pension Management Company Limited Paresh Shukla hpmcinvestops@hdfcpension.com
022-67516666
8 ICICI Prudential Pension Funds Management Company Limited Urmi Sukhija urmi.sukhija@iciciprupension.com
9833438663
9 Kotak Mahindra Pension Fund Ltd Darshana Baliya pensionfund.ops@kotak.com
022-66056769
10 LIC Pension Fund Limited Dhanesh Agnihotri licpensionfund@licindia.com
022-61414511
11 Max Life Pension Fund Management Ltd. Mayank Sirohi support@maxlifepensionfund.com
0124-4121500
, Extn-1375
12 Sbi Pension Funds Pvt Ltd Shantaram Padyar grievance@sbipensionfunds.com
022-42147100
13 Tata Pension Management Limited Sachin Thorat sthorat@tatapfm.com
022-69698007
14 Uti Retirement Solutions Limited Abhijeet Chavan abhijeet.chavan@uti.co.in
022-68990803
15 Deutsche Bank AG Deepa Viswanathan deepa.viswanathan@db.com
9820428306
Custodian
16 Deutsche Bank AG Deepa Viswanathan deepa.viswanathan@db.com
9820428306
Chief Grievance Redressal Officer
NPS Trust
17 National Pension System Trust Suresh G cgro@npstrust.org.in
011-35655222
CRA
18 Protean eGov Technologies Limited (formerly NSDL e-Governance Infrastructure Limited) Mandar Karlekar cgro@proteantech.in
022-40904242
, (Ext. 7350)
19 KFin Technologies Limited Anitha chatla Anitha.chatla@kfintech.com 
9030099309
20 Computer Age Management Services Limited Varsha K cracgro@camsonline.com
044-69004671
PFM
21 Aditya Birla Sun Life Pension Management Limited  Anil Kini anil.kini@adityabirlacapital.com
022-67239114
22 Axis Pension Fund Management Limited Prakash Kanase prakash.kanase@axispfm.com
9819471242
23 HDFC Pension Management Company Limited Fagun Pancholi fagunp@hdfcpension.com
022-67516666
24 ICICI Prudential Pension Funds Management Company Limited Arun Mittal arun.mittal@iciciprupension.com
9999400550
25 LIC Pension Fund Limited Raghupal Singh licpensionfund@licindia.com
022-61414502
26 Sbi Pension Funds Pvt Ltd Rahul Das support@sbipensionfunds.com
022-42147100
27 Tata Pension Management Limited Ratan Saxena rsaxena@tatapfm.com
022-69698002
28 Uti Retirement Solutions Limited Balram P. Bhagat balram.bhagat@uti.co.in
022-68990802
29 Deutsche Bank AG Bimal-K Shah bimal-k.shah@db.com
9969029139
Custodian
30 Deutsche Bank AG Bimal-K Shah bimal-k.shah@db.com
9969029139

Address

National Pension System Trust, Tower B, B-302, Third Floor,
World Trade Center, Nauroji Nagar, New Delhi-110029
Contact No. : 01147207700

Social Links

FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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