National Securities Depository (NSDL) Contact Number

Customer Care Number

National Securities Depository (NSDL) Contact Number

Organization:

  • nsdl.co.in

Toll Free Number(s):

1800 2100 080 (For Queries Related To NPS)

All India Number(s):

020-272 18080 (For Queries Related To PAN)

iOS App:

Android App:

Website:

IVRS Menu

IVRS Menu: 020-272 18080
IVRS Menu:
1800 2100 080
Select your preferred language
  • Press 1: To know status of your PAN/TAN application
  • Press 2: To know how to link aadhar with PAN
  • Press 3: For queries related to TDS
  • Press 4: For oltas challan or tax payment related query
  • Press 5: For query related to e-TDS, e-TCS, Form 24G, AIR statement
 Select your preferred language
  • Press 1: To know benefit and open NPS account
  • Press 2: Information on account
  • Press 3: Information on PFM and scheme in MPF
  • Press 4: To check status of PRAN application
  • Press 5:
    To talk to the customer care executive

Important Links:

    Timing For CAS Resolution Customer Care Desk

    Mon-Fri: 9:30am-6pm (except public holidays)
    Sat: 9am-1pm (1st and 3rd Saturday, except public holidays)

    Important Contacts

    Sr.No. Service Contact/Email
    1 For general information/queries on depository services info@nsdl.co.in
    2 For complaint/grievance on Consolidated Account Statement (CAS) nsdl-cascomplaints@nsdl.co.in
    3 For complaint/grievance related to depository services
    relations@nsdl.co.in
    4 For Queries/Complaints related to CAS Services
    022-48867000
    5 CRA Call Centre
    1800222080
    6 Atal Pension Yojana
    18008891030
    7 To know status of your PAN or PAN application in english or hindi langugae
    080-69708080
    8 Individual Shareholders holding securities in demat mode with NSDL
    1800224430
    ,
    evoting@nsdl.co.in
    9 Individual Shareholders holding securities in demat mode with CDSL
    022-23058543
    ,
    helpdesk.evoting@cdslindia.com
    10 Investor Helpline
    022-48867000

    Telephone Directory

    Issuers Service Department

    Sr.No. Name Contact/Email
    Security Type: Equity Shares, Preference Shares, Warrants
    Email: equityca@nsdl.com
    Services: ISIN Activation & Corporate Actions
    1 Ms. Sunita D’Mello
    022-69489332
    2 Mr. Vidit Jadhav
    022-69489340
    3 Mr. Gaurang Rathod
    022-69489328
    4 Ms. Diana Rana
    022-69489333
    5 Mr. Anil More
    022-69489327
    6 Ms. Yashvi More
    022-69489493
    7 Ms. Sheetal Patil
    022-69489341
    8 Mr. Naval Kanojiya
    022-69489329
    9 Mr. Amit Gupta
    022-69489494
    10 Ms. Padmalakshmi Chockalingam
    022-69489324
    11 Ms. Pooja Rane
    022-69489363
    12 Mr. Amol Barhate
    022-69489330
    13 Ms. Shyamala Rajan
    022-69489325
    14 Mr. Prathmesh Mungle
    022-69448612
    ,
    prathmeshm@nsdl.com
    15 Mr. Ramesh Iyer
    022-69448418
    ,
    ramesh.iyer@nsdl.com
    Security Type: Collective Investment Vehicles – Mutual Funds, AIF, REITs, InvITs
    Email: funds.dep@nsdl.com
    Services: ISIN Activation & Corporate Actions
    16 Mr. Tejas Shah
    022-69489495
    17 Ms. Prabha Thombare
    022-69489356
    18 Mr. Harsh Maru
    022-69489354
    19 Ms. Nikita Ravande
    022-69489355
    20 Mr. Ramesh Iyer
    022-69448418
    ,
    ramesh.iyer@nsdl.com
    21 Mr. Rajesh Panchal
    022-69448402
    Security Type: Corporate Debt, Commercial Papers, Certificate of Deposits, Securitised Debt Instruments
    Email: corpdebt@nsdl.com
    Services: ISIN Activation & Corporate Actions
    22 Ms. Sneha Shah
    022-69489337
    23 Mr. Sachin Rathod
    022-69489338
    24 Mr. Akshay Kumbhar
    022-69489342
    25 Mr. Hrishikesh Sakpal
    022-69489343
    26 Ms. Nidhi Kathrani
    022-69489346
    27 Mr. Rohit Sharma
    022-69489339
    28 Ms. Juliana Dantas
    022-69489344
    29 Mr. Ronit Marthak
    022-69489348
    30 Mr. Milind Mahajan
    9867167919
    ,
    milindma@nsdl.com
    31 Mr. Rakesh Mehta
    022-69448417
    ,
    rakeshm@nsdl.com
    Security Type: Government Securities
    Email: gsec.dep@nsdl.com
    Services: ISIN Activation & Corporate Actions
    32 Mr. Rupesh Chaudhari
    022-69489350
    33 Ms. Sanchita Bhise
    022-69489349
    34 Ms. Vaishali Kulye
    022-69489352
    35 Mr. Aniket Patil
    022-69489351
    36 Mr. Basant Sahu
    022-69489331
    ,
    basants@nsdl.com
    37 Mr. Rakesh Mehta
    022-69448417
    ,
    rakeshm@nsdl.com
    Security Type: Issuer Profile
    Email: issuerprofile@nsdl.com
    Services: Issuer, RTA and Issuer Portal Administration
    38 Ms. Trupti Bandekar
    022-69489321
    39 Ms. Damini Rathod
    022-69489323
    40 Ms. Payal Joshi
    022-69489322
    41 Mr. Siddhesh Bagwe
    022-69489326
    ,
    siddheshb@nsdl.com
    42 Mr. Ramesh Iyer
    022-69448418
    ,
    ramesh.iyer@nsdl.com

    Depository Participants (DP)

    Sr.No. Name Contact No. Email
    Service: Joining NSDL /Closure of Depository Operations / Surrender of SEBI Registration Certificate/ NOC / Change in control / Change in Name
    Participant Registration
    1 Ms. Ananya Roy
    022-69448611
    		 Ananyar@nsdl.com
    2 Mr. Suresh Uchlani
    022-69448555
    		 sureshu@nsdl.com
    3 Mr. Sarang Punekar   sarangp@nsdl.com
     
    Service: Addition/ deletion/ modification of Service center details
    Participant Services Department
    4 Ms. Poonam Waghmare
    022- 69448698
    		 Servicecentreinfo@nsdl.com
    Service: Modifications in details of Participants
    Participant Services Department
    5 Ms. Poonam Waghmare
    022- 69448698
    		 participant-interface@nsdl.com
    Service: Clarification about Participants circulars
    Participant Services Department
    Email: participant-interface@nsdl.com
    Participant Services Department
    5 Mr. Brisbane Fernandes
    022-69448697
    		 participant-interface@nsdl.com
    Service: Inspection related compliance
    Inspection Department
    6 Ms. Nikita Koli
    022-69448615
    		 nikitak@nsdl.co.in
    7 Ms. Juhi Jaisinghani
    022-69448617
    		 juhij@nsdl.com
    8 Ms. Pallavi Sahu
    022-69448617
    		 Pallavi.sahu@nsdl.com
    9 Ms. Mansi Chheda
    022-69448621
    		 mansic@nsdl.com
    Service: Periodical Submissions such as Internal Audit, Networth & AFS, RAT, Compliance Certificate
    Inspection Department
    10 Ms. Manisha Sawant
    022-69448619
    		 manishas@nsdl.com
    11 Mr. Priyesh Parmar
    022-69448618
    		 priyesh.parmar@nsdl.com
    12 Mr. Sandeep Patel
    022-69448627
    		 sandeepp@nsdl.com
    13 Mr. Shishir Pandey
    022-69448625
    		 shishir.pandey@nsdl.com

    Depository Participants Centres

    Branch Offices

    Sr.No. City Address
    1 Ahmedabad 402, 4th Floor, Heritage Horizon,
    Off. C. G. Road, Navrangpura,
    Ahmedabad-380009
    2 Bengaluru 201,DBS House, 26, DBS Business Centre Bangalore, Cunningham Road,
    Bangalore – 560052
    3 Chennai NSDL ,Workafella, Cabin No 433,4th Floor No. 431, High street, Anna Salai,
    Teynampet, Chennai, Tamil Nadu 600018
    4 Hyderabad 212, Workafella Building,6-3-252/2, Main Road,
    Erram Manzil,Banjara Hills, Hyderabad, Telangana – 500004
    5 Jaipur 207, 2nd Floor, Arcade Tower,K-12, Malviya
    Marg,C – Scheme,Jaipur – 302001
    6 Kochi Suite No. S – 105, Monlash Business Center,
    4th Floor, Crescens Tower, NH 47, Changampuzha Nagar Post,
    Kochi – 682033
    7 Kolkata Unit 3E, 3rd Floor, Crescent Tower, 229, A.J.C Bose Road,
    Kolkata – 700020
    8 Lucknow Regus, Alacrity Business Centre Private Limited, 10th Floor,
    Levana Cyber Heights, Vibhuti Khand, Gomti Nagar,
    Lucknow – 226010,Uttar Pradesh
    9 New Delhi Unit No.601,603,604, 6th Floor, Tower – A,
    Naurang House, Kasturba Gandhi Marg, Connaught Place,
    New Delhi – 110001
    10 Indore Behind Mangal City Mall, Block No B1, Plot No 54 PU 4 302,
    Vijay Nagar Square, A B Road, Scheme 78 Indore 452010

    Nodal Office Corner

    Nodal Officers Details

    Sr.No. Name Designation Contact No. Email
    1 Mr. Abhishek Dhuri Senior Manager
    9920823875
    		 abhishekd@nsdl.co.in
    2 Mr. Akik Desai Senior Manager
    9096081242
    		 akikd@nsdl.co.in
    3 Mr. Ramesh Kumar Manager
    9867270908
    		 rameshk@nsdl.co.in
    4 Mr. Chetan Karkera Manager
    9702578741
    		 chetank@nsdl.co.in
    5 Mr. Deepak Marathe Manager
    7378986847
    		 deepakm@nsdl.co.in

    For Complaint

    CRA Officials For NPS Contact Details

    Sr.No. Name Designation Contact No. Email
    Activities: Entity Registration, Subscriber Registration, Subscribers Detail Updation, Upload SCF, SCF M&B, Grievance Handling, Error Rectification Module, Dashboard/MIS Reporting, System Development
    Central Government
    1 Rahim Shaikh Assistant Manager
    022-40904242
    Extn(3294)    		 Rahims@nsdl.co.in
    2 Sunny Gonsalves Manager
    022-40904856
    		 sunnyg@nsdl.co.in
    State Government
    3 Dhara Kapadia Assistant Manager – DharaK@proteantech.in
    4 Saumitra Rane Assistant Manager – SaumitraR@proteantech.in
    5 Kaustubh Vaidya Senior Manager – KaustubhV@proteantech.in
    Central Autonomous Body (CAB)
    6 Shankey Sharma Assistant Manager
    022-40904219
    		 shankeys@nsdl.co.in
    7 Sunny Gonsalves Manager
    022-40904856
    		 sunnyg@nsdl.co.in
    State Autonomous Bodies (SAB)
    8 Deepak Marathe Assistant Manager
    022-24994693
    		 deepakm@nsdl.co.in
    9 Ramesh Kumar Manager
    022-24994315
    		 rameshk@nsdl.co.in
    Unorganised Sector & Corporate
    10 Archana Pillai Prashant Gurav Assistant Manager
    022-40904664
    		 Archana.Pillai@proteantech.in
    11 Aamir Shaikh Manager
    022-40904943
    		 aamirs@proteantech.in
    Atal Pension Yojana
    12 Vinitha Kunder Executive
    022-40904823
    		 vinithak@proteantech.in
    13 Vinayak Patil Manager
    022-40904596
    		 vinayakp@proteantech.in
    Retirement Advisor
    14 Manisha Waya Sr. Manager
    022-40904522
    		 manisha.padhye@proteantech.in
    15 Kamala m V Vice President
    022-40904242
    		 KamalamV@Proteantech.in
    Activities: Exit & Withdrawals
    Central Government
    16 Darshan H Solanki Assistant Manager
    022-40904944
    		 DarshanS@nsdl.co.in
    17 Dinesh Dalvi Manager
    022-40904842
    		 Dinesh.Dalvi@nsdl.co.in
    State Government
    18 Darshan H Solanki Manager – DarshanS@proteantech.in
    19 Dinesh Dalvi Senior Manager – DineshD@proteantech.in
    Central Autonomous Body (CAB)
    20 Darshan H Solanki Assistant Manager
    022-40904944
    		 DarshanS@nsdl.co.in
    21 Dinesh Dalvi Manager
    022-40904842
    		 Dinesh.Dalvi@nsdl.co.in
    State Autonomous Bodies (SAB)
    22 Sagar Kondvilkar Assistant Manager
    022-40904668
    		 SagarK@nsdl.co.in
    23 Dinesh Dalvi Manager
    022-40904842
    		 dinesh.dalvi@nsdl.co.in
    Atal Pension Yojana
    24 Prashant Gurav Executive
    022-40904257
    		 prashantg@nsdl.co.in
    25 Dinesh Dalvi Manager
    022-40904842
    		 dinesh.dalvi@nsdl.co.in

    Form Center

    Mobile Application Cell

    Contact No.: 022-24994433, Fax: 022-24972993
    Email: mobileappfeedback@nsdl.com
    Address: National Securities Depository Limited,TradeWorld, ‘A’Wing ,
    4th Floor, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel,
    Mumbai 400013

    Head Office

    National Securities Depository Limited
    3rd Floor, Naman Chamber,Plot C-32,
    G-Block, Bandra Kurla Complex, Bandra East,
    Mumbai, Maharashtra – 400 051

    Social Sites

    FIND MORE CUSTOMER CARE NUMBER

    The Importance of Customer Care Numbers in Modern Business

    What is a Customer Care Number?

    A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

    Why Are Customer Care Numbers Important?

    1. Direct Communication

    A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

    2. Builds Trust and Loyalty

    Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

    3. Efficient Problem Resolution

    For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

    4. Emergency Support

    Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

    Key Features of Good Customer Care Services

    • 24/7 availability: Especially important for essential services.

    • Multilingual support: Helps businesses cater to a wider customer base.

    • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

    • Call-back options: For when call volumes are high, showing respect for the customer’s time.

    • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

    The Evolution of Customer Support

    While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

    How to Find the Right Customer Care Number

    Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

    • Visit the company’s official website.

    • Check the official mobile app.

    • Look for numbers listed on product packaging or billing statements.

    • Avoid numbers shared through unverified forums or third-party websites.

    Conclusion

    The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

    Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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