PFRDA Contact Number

customer care number

Your Ultimate Guide to Customer Care Numbers: Instant Support at Your Fingertips

In today’s fast-paced and digital-first world, customer care numbers play a vital role in helping people resolve their issues quickly and efficiently. Whether you’re facing a billing error, a technical glitch, or need urgent product support, having access to the right customer care number can save you time, money, and frustration.

From telecom companies and e-commerce platforms to banks, airlines, and utility providers, almost every business offers customer care numbers to provide real-time assistance to their customers. These numbers are your direct link to customer service teams who are trained to solve problems, answer queries, and guide you through any issue — all over a simple phone call.

Knowing the correct and active customer care numbers can make a huge difference when you’re in a hurry or dealing with a critical problem. This guide brings you a collection of verified and updated customer care numbers from leading companies in India, so you’re never left searching when you need help the most.

Stay informed. Stay connected. Let customer care numbers be your first step toward a smoother service experience.

PFRDA Contact Number

Organization:

  • pfrda.org.in

Toll Free Number(s):

1800 110 708 (For PFRDA Information Helpdesk)
1800 110 069 (APY Information Desk)

All India Number(s):

01126517503(Contact Support)
011-2651 7501 (For Alternate Contact Support)
011-2651 7097 (For General Query)

Website:

Important Links:

SMS Services

  • SMS NPS at 56677 to contact

Offices Directory

Contact: 011-40717900, Board Extn. 100, 9

Sr No.NameDesignationDepartmentContactNo.Ext.E-mail
1Dr. Deepak MohantyChairperson 
011-40717901
–chairman@pfrda.org.in
2Sh. Vishal Singh RathourDeputy General Manager andEA to ChairpersonChairperson’s Secretariat, BoardSecretariat, PAC Secretariat–101vishal.rathour@pfrda.org.in
3Sh. D. P. JoshiJunior Assistant and ProtocolOfficerChairperson’s Secretariat–102–
4Prof. (Dr.). Manoj AnandWhole Time Member (Finance)–
011-40717902
144wtm.finance@pfrda.org.in
PS to WTM (FinanceWTM (Finance) Secretariat–205–
5Ms. Mamta ShankarWhole Time Member (Economics) 
011-40717903
122wtm.eco@pfrda.org.in
PS to WTM (Economics)WTM (Economics) Secretariat–124–
6Whole Time Member (Law)– 
011-40717904
133
PS to WTM (Law)WTM (Law) Secretariat–123–
7Ms. Mamta RohitExecutive DirectorInternal Audit, Enforcement, Adjudication, Investigation, Surveillance and Rajbhasha, Grievances Cell,Ombudsman, Public Grievance Portal, CPENGRAM, Regulation- Contribution Management (Govt. Nodal Office,P&oP, Aggregator and RA), RTI & PQ, Regulation-Process Management (CRA,TB,Exit, ASP).
011-40717906
174mamta.rohit@pfrda.org.in
PA TO ED (MR)––116–
8Sh. Ashok Kumar SoniExecutive DirectorRegulation – Fund Management (PF, Custodian, NPS Trust), Supervision – FundManagement (PF, Custodian,NPS Trust), TARCH Project, Finance and Accounts.
011-40717907
112a.kumarsoni@pfrda.org.in
9Sh. Venkateswarlu PeriExecutive DirectorSupervision – Process Management (CRA, TB, Exit, ASP) Data Analytics, FinTech., Financial Literacy, Pension Sanchay, NCFE, SEPF, Helpdesk – NPS & APY, Training, Annual Report, FSLRC, FSDC, IOPS, Inter Regulatory matters, Early Warning Group, IT, Cyber Security (Internal & Intermediaries), Identification of Critical Information Infrastructure, P&D -APY , NPS Lite, Govt CAB,SAB, P&D- NPS (incl. All Citizen Corporate, RA), Product Development, Communication and Media.
011-40717908
368venkateswarlu.peri@pfrda.org.in
10Ms. Sumeet Kaur KapoorExecutive DirectorSupervision – Contribution Management – I Govt. Nodal Office, Supervision – Contribution Management – II – Non-Govt. (PoP,Aggregator, RA), Policy Research, Market Watch, Pension Bulletin, Systemic Risk Management, Handbook of NPS Statistics, Secretariat- Chairperson, Board, and PAC.
011-40717909
136sumeet.kapoor@pfrda.org.in
PA to ED (SKK)––149–
11Sh. Rahul RavindranExecutive DirectorHuman Resources, Administration, Legal
011-40717910
395rahul.ravindran@pfrda.org.in
PA to ED (RR)––240–
12Sh. Sushil KumarChief Vigilance OfficerVigilance–145cvo@pfrda.org.in
13Sh. Ashish KumarChief General ManagerRegulation – Process Management (CRA, TB, Exit, ASP), Internal Audit, Enforcement, Adjudication, Investigation, Surveillance.–140ashish.kumar@pfrda.org.in
PA to CGM (AK)––393–
14Sh. K. Mohan GandhiChief General ManagerTARCH Project (PFRDA PULSE Module),Supervision – FundManagement (PF, Custodian, NPS Trust).–176k.mohangandhi@pfrda.org.in
15Sh. Mono Mohon GogoiPhukonChief General ManagerRegulation – Fund Management (PF,Custodian, NPS Trust).–158mono.phukon@pfrda.org.in
16Sh. Akhilesh KumarChief General ManagerTARCH Project (PFRDA TRACE Module), Supervision – Process Management (CRA, TB, Exit, ASP) Data Analytics, FinTech.–156akhilesh.kumar@pfrda.org.in
17Sh. Pravesh KumarChief General ManagerPromotion & Development – APY, NPSLite, Govt., CAB, SAB.–120pravesh.k@pfrda.org.in
18Sh. Vikas Kumar SinghChief General ManagerGrievances Cell, Ombudsman, Public Grievance Portal, CPENGRAM, Supervision – Contribution Management – I Govt. Nodal Office.–117vikas.s@pfrda.org.in
19Sh. Sumit KumarChief General ManagerPromotion and Development-NPS (incl. All Citizen, Corporate, RA), Product Development, Communication & Media, Secretariat- Chairperson, Board and Pension Advisory Committee, TARCH project (PFRDA CONNECT Module).–155k.sumit@pfrda.org.in
20Sh. Arumugarangarajan P.Chief General ManagerHuman Resources, Administration, Legal, Vigilance, Research Conference & Journal Secretariat.–118pa.rangarajan@pfrda.org.in
21Sh. Sachin JonejaGeneral ManagerIT, Cyber Security (Internal & Intermediaries), Identification of Critical Information Infrastructure–115sachin.joneja@pfrda.org.in
22Sh. Ashish Kumar BharatiGeneral ManagerRegulation – Contribution Management (Govt. Nodal Office, PoP, Aggregator and RA).–148ashish.bharati@pfrda.org.in
23Ms. Gurminder KaurGeneral ManagerSupervision – Contribution Management – II – Non-Govt. (PoP Aggregator, RA).–138gurminder.kaur@pfrda.org.in
24Ms. (Dr.) Purnima SharmaGeneral ManagerRajbhasha, RTI, PQ–175purnima.s@pfrda.org.in
25Ms. Manju BhallaGeneral ManagerFinance and Accounts–153manju.bhalla@pfrda.org.in
26Ms. (Dr.) Alpana VatsGeneral ManagerPolicy Research, Market Watch, Pension Bulletin, Systemic Risk Management, Handbook of NPS Statistics.–173alpana.vats@pfrda.org.in
27Sh. K R Daulath Ali KhanGeneral ManagerFinancial Literacy, Pension Sanchay, NCFE, SEPF, Helpdesk – NPS & APY, Training, Annual Report, FSLRC, FSDC, IOPS, Inter Regulatory matters, Early Warning Group.–134daulath.khan@pfrda.org.in
28Sh. Rajesh MohanGeneral ManagerHuman Resources–105rajesh.mohan@pfrda.org.in
29Ms. Priyanka GuptaDeputy General ManagerPromotion & Development – APY, NPS Lite, Govt., CAB, SAB.–172priyanka.gupta@pfrda.org.in
30Ms. Jaspreet KaurDeputy General ManagerAdministration–141jaspreet.kaur@pfrda.org.in
31Sh. Ismail Salam M.Deputy General ManagerInternal Audit, Enforcement, Adjudication, Investigation, Surveillance, Vigilance–152ismail.salam@pfrda.org.in
32Ms. Kavita Singam XavierDeputy General ManagerRegulation- Process Management (CRA, TB, Exit, ASP).–132kavita.singam@pfrda.org.in
33Sh. Sudhir SinghDeputy General ManagerSupervision – Contribution Management – I Govt. Nodal Office, Grievances Cell, Ombudsman, Public Grievance Portal, CPENGRAM.–121sudhir.singh@pfrda.org.in
34Sh. Devesh MittalDepuity General ManagerPromotion and Development-NPS (incl. All Citizen, Corporate, RA), Product Development, Communication & Media–159devesh.mittal@pfrda.org.in
35Sh. Mohit YadavDepuity General ManagerPolicy Research, Market Watch, Pension Bulletin, Systemic Risk Management, Handbook of NPS Statistics–107mohit.yadav@pfrda.org.in
36Sh. Manoj Kumar TiwariDepuity General ManagerSupervision – Contribution Management – I Govt. Nodal Office, Grievances Cell, Ombudsman, Public Grievance Portal, CPENGRAM.–106manoj.tiwari@pfrda.org.in
37Sh. Sajeesh MathewDepuity General ManagerSupervision – Process Management (CRA, TB, Exit, ASP) Data, Analytics, FinTech–241sajeesh.mathew@pfrda.org.in
38Sh. Prithvi Raj GurjarDepuity General ManagerSupervision – Process Management (CRA, TB, Exit, ASP) Data Analytics, FinTech–147prthvi.gurjar@pfrda.org.in
39Ms. Sonia SinghAssistant General ManagerHuman Resources–203sonia.singh@pfrda.org.in
40Ms. Vinita ChoudharyAssistant General ManagerRegulation – Contribution Management (Govt. Nodal Office, PoP, Aggregator and RA)–169v.choudhary@pfrda.org.in
41Sh. (Dr.) Ashish Vasantrao DongareAssistant General ManagerOn secondment to IOPS/OECD, Paris–168ashish.dongare@pfrda.org.in
42Sh. Vishal ChourasiaAssistant General ManagerSupervision – Fund Management (PF, Custodian, NPS Trust)–171v.chaurasia@pfrda.org.in
43Sh. Manish ManiAssistant General ManagerHuman Resources–160manish.mani@pfrda.org.in
44Sh. Prodeepto ChatterjeeAssistant General ManagerRajbhasha–181p.chatterjee@pfrda.org.in
45Ms. Puja UpadhyayAssistant General ManagerCommunication & Media–364puja.tripathi@pfrda.org.in
46Ms. Bhawna MalhotraAssistant General ManagerSupervision – Contribution Management – I Govt. Nodal Office, Grievances Cell, Ombudsman, Public Grievance Portal, CPENGRAM–237bhawna.malhotra@pfrda.org.in
47Sh. Ruby VinayakBhaosagarAssistant General ManagerPromotion & Development – APY, NPSLite, Govt., CAB, SAB–180ruby.bhaosagar@pfrda.org.in
48Sh. Millind KhandateAssistant General ManagerRegulation- Process Management (CRA, TB, Exit, ASP–210millind.khandate750@pfrda.org.in
49Sh. Chetan SinghalAssistant General ManagerInternal Audit, Enforcement, Adjudication, Investigation, Surveillance–383chetan.singhal@pfrda.org.in
50Ms. Prachi JainAssistant General ManagerRegulation – Fund Management (PF,Custodian, NPS Trust)–228prachi.jain@pfrda.org.in
51Ms. Shivika SinghalAssistant General ManagerFinance and Accounts–154shivika.singhal@pfrda.org.in
52Ms. KhushbuParmanand ShuklaAssistant General ManagerInternal Audit, Enforcement, Adjudication, Investigation, Surveillance, RTI and PQ.–191khushbu.shukla92@pfrda.org.in
53Sh. Manmeet NagarAssistant General ManagerPolicy Research, Market Watch, Pension Bulletin, Systemic Risk Management, Handbook of NPS Statistics–178nagar.manmeet@pfrda.org.in
54Sh. Arashdeep SinghAssistant General ManagerRegulation – Fund Management (PF,Custodian, NPS Trust)–416arashdeep.singh@pfrda.org.in
55Sh. Sachin Kumar GoyelManagerRegulation – Contribution Management (Govt. Nodal Office, PoP, Aggregator and RA)–249sachin.goyel@pfrda.org.in
56Sh. A. Ramesh KumarManagerSupervision – Process Management (CRA,TB, Exit, ASP) Data Analytics, FinTech–214ramesh.kumar@pfrda.org.in
57Sh. Balaji BManagerSupervision – Process Management (CRA,TB, Exit, ASP) Data Analytics, FinTech–231balaji.b@pfrda.org.in
58Sh. SurajkumarMaganbhai SeesaraManagerFinancial Literacy, Pension Sanchay, NCFE, SEPF, Helpdesk – NPS & APY, Training, Annual Report, FSLRC, FSDC, IOPS, Inter Regulatory matters, Early Warning Group–125suraj.seesara@pfrda.org.in
59Sh. Naveen Balu.K.SManagerManagement – II – Non-Govt. (PoP, Aggregator, RA)–126naveenbalu.ks@pfrda.org.in
60Ms. Priyanka PradeepPaiManagerLegal & Human Resource–225priyanka.pradeeppai@pfrda.org.in
61Sh. Aaditya MarutiMagdumManagerSupervision – Fund Management (PF,Custodian, NPS Trust)–167aaditya.marutimagdum@pfrda.org.in
62Sh. Nishant AnandManagerAdministration–355nishant.anand@pfrda.org.in
63Sh.Prabhat Kumar RaiAssistant ManagerRajbhasha–381prabhat.rai@pfrda.org.in
64Sh. AkshayAssistant ManagerPromotion & Development – APY, NPSLite, Govt., CAB, SAB.–143akshay.y@pfrda.org.in
65Sh. Pushpinder SinghAssistant ManagerPolicy Research, Market Watch, Pension Bulletin, Systemic Risk Management, Handbook of NPS Statistics–388pushp.singh@pfrda.org.in
66Sh. Sidhant MohapatraAssistant ManagerFinancial Literacy, Pension Sanchay, NCFE, SEPF, Helpdesk – NPS & APY, Training, Annual Report, FSLRC, FSDC, IOPS, Inter Regulatory matters, Early Warning Group–245sidhant.m@pfrda.org.in
67Sh. Eeshwar Dutt NirmalAssistant ManagerPromotion & Development – APY, NPSLite, Govt., CAB, SAB.–166eeshwar.nirmal@pfrda.org.in
68Ms. Shweta AshokBorateAssistant ManagerHuman Resources–198shweta.borate@pfrda.org.in
69Sh. Nitin HansdaAssistant ManagerFinancial Literacy, Pension Sanchay, NCFE, SEPF, Helpdesk – NPS & APY, Training, Annual Report, FSLRC, FSDC, IOPS, Inter Regulatory matters, Early Warning Group–382nitin.hansda@pfrda.org.in
70Sh. Vivek MallahAssistant ManagerSupervision – Fund Management (PF,Custodian, NPS Trust)–163vivek.mallah@pfrda.org.in
71Ms. Yogita GandhiAssistant ManagerSupervision – Fund Management (PF,Custodian, NPS Trust)–360yogita.gandhi@pfrda.org.in
72Sh. V. SrinivasanAssistant ManagerSupervision Contribution Management – II – Non Govt. (PoP, Aggregator, RA)–142Srinivasan.v97@pfrda.org.in
73Sh. Girraj YadavAssistant ManagerTARCH Project–239girraj.yadav@pfrda.org.in
74Ms. Sanchita ShubhamSinghAssistant ManagerIT, Cyber Security (Internal & Intermediaries), Identification of Critical–254sanchita.jaiswal@pfrda.org.in
75Sh.Vivek RanaAssistant ManagerPromotion and Development-NPS (incl. All Citizen, Corporate, RA), Product Development, Communication & Media–389vivek.srana@pfrda.org.in
76Sh. Abhishek DhimanAssistant ManagerAdministration–367abhishek.d@pfrda.org.in
77Sh. Abhishek MeeniaAssistant ManagerIT, Cyber Security (Internal & Intermediaries), Identification of Critical Information–250abhishek.meenia@pfrda.org.in
78Sh. Ajay KumarAssistant ManagerSupervision – Fund Management (PF,Custodian, NPS Trust)–248ajay.kumar@pfrda.org.in
79Sh. Ajay KumarPodishettyAssistant ManagerPromotion & Development – APY, NPSLite, Govt., CAB, SAB–362ajay.podishetty@pfrda.org.in
80Ms. Arushi NigamAssistant ManagerSupervision – Process Management (CRA,TB, Exit, ASP) Data Analytics, FinTech–179arushi.nigam@pfrda.org.in
81Sh. Guneet Singh AnandAssistant ManagerResearch Conference and JournalSecretariat–238guneet.anand@pfrda.org.in
82Sh. Iman Kalyan DasAssistant ManagerInternal Audit, Enforcement, Adjudication, Investigation, Surveillance–151iman.kd@pfrda.org.in
83Sh. Indrajeet ShivprasadBhosaleAssistant ManagerLegal & Vigilance–402indrajeet.bhosale@pfrda.org.in
84Sh. Nikhil AhujaAssistant ManagerIT, Cyber Security (Internal & Intermediaries), Identification of Critical–233nikhil.ahuja@pfrda.org.in
85Ms. Nikita SinghAssistant ManagerLegal–165nikita.singh@pfrda.org.in
86Ms. Palak ChouhanAssistant ManagerGrievances Cell, Ombudsman, PublicGrievance Portal, CPENGRAM–202palak.chouhan@pfrda.org.in
87Sh. Raghuveer SinghCharanAssistant ManagerSupervision Contribution Management – II – Non Govt. (PoP, Aggregator, RA)–415raghuveersingh.c@pfrda.org.in
88Sh. RahulAssistant ManagerTARCH Project–229rahul.verma@pfrda.org.in
89Sh. RajatAssistant ManagerFinance and Accounts–195rajat.goel@pfrda.org.in
90Sh. Samarth Hegde MAssistant ManagerPromotion and Development-NPS (incl. All Citizen, Corporate, RA), Product Development, Communication & Media–246samarth.hegde@pfrda.org.in
91Sh. ShubhamKhandelwalAssistant ManagerSupervision – Fund Management (PF,Custodian, NPS Trust)–128shubham.sk@pfrda.org.in
92Sh. Sudhula NagendarReddyAssistant ManagerFinance and Accounts–108nagendar.reddy@pfrda.org.in
93Sh. Tirumareddi VamsiAssistant ManagerRegulation – Contribution Management (Govt. Nodal Office, PoP, Aggregator and RA–356vamsi.tirumareddi@pfrda.org.in
94Sh. Uttam Chand MeenaAssistant ManagerSupervision – Contribution Management – I Govt. Nodal Office, Grievances Cell, Ombudsman, Public Grievance Portal, CPENGRAM–401uttam.meena@pfrda.org.in
95Ms. Shilpa VijaivargiaIT Project ManagerIT–170it-projmgr@pfrda.org.in

For Complaint

Level 1:

Level 2:

  • If you are not satisfied with the resolution provided or your query/complaint has not been resolved by the intermediary by the end of 30 days of filing of the complaint, you may escalate the complaint at the details given below:.
    • Designation: Grievance Redressal Officer (GRO
      Contact: 011-35655222, 8588852130 (Whatsapp No.)
      Address: National Pension System Trust Tower B, B-302, Third Floor,
      World Trade Center, Nauroji Nagar, New Delhi-110029
  • You can lodge your complaint through National Pension System And Trust (NPS) Trust

Level 3:

  • If your are still not satisfied with the resolution provided you or no reply beyond 21 days at level 2 you can escalate the isues to the Ombudsman at the details given below:
    • Designation: The Office of Ombudsman
      Contact: 011-40717900
      Email: ombudsman@pfrda.org.in
      Address: Pension Fund Regulatory and Development Authority Tower E,
      5th Floor, E-500, World Trade Center Nauroji Nagar, New Delhi – 110029

Level 4:

Internal Complaints Committee

Contact: 011-40717900 (Same For All)

Sr.No.DesignationExtEmail
1General Manager-Presiding Officer 138gurminder.kaur@pfrda.org.in,
2Deputy General Manager- Member 141jaspreet.kaur@pfrda.org.in
3Deputy General Manager- Member 152ismail.salam@pfrda.org.in
4Assistant General Manager-Member383chetan.singhal@pfrda.org.in
5Agriculture Insurance Company- External Member vandanac2014@gmail.com
6E-mail ID PoSH ICC icc-posh@pfrda.org.in

APIO/CPIO Contacts

011-40717900 (Same For All)

Sr No.OfficerDesignationEmail
1Central Public Information Officer (CPIO)General Managerpurnima.s@pfrda.org.in
2Alternate Central Public Information Officer (CPIO)General Managersachin.joneja@pfrda.org.in
3Central Assistant Public Information Officer (CPIO)General Managerkhushbu.shukla92@pfrda.org.in
4Alternate Central Assistant Public Information OfficerManagerprachi.jain@pfrda.org.in

First Appellate Authority

Sr No.OfficerDesignationEmail
1Central Public Information Officer (CPIO)General Managerpurnima.s@pfrda.org.in
2Alternate Central Public Information Officer (CPIO)General Managersachin.joneja@pfrda.org.in
3Central Assistant Public Information Officer (CPIO)General Managerkhushbu.shukla92@pfrda.org.in
4Alternate Central Assistant Public Information OfficerManagerprachi.jain@pfrda.org.in

Vigilance Officer Contacts

Sr No.Name and PositionContact DetailsAddress
1CGM, Vigilance
cvo@pfrda.org.in
B-14/A, Chhatrapati Shivaji Bhawan, Qutub
Institutional Area, Katwaria Sarai, New Delhi-110016
2DGM Vigilance
011-26517501
Extn 152		–

Central Record Keeping Agency

Contact: 022-24994512 022-24994862 022-249904200 (Board)
Emails: SarvdeepS@nsdl.co.in, Sudhanshus@nsdl.co.in , PrasenjitM@nsdl.co.in
Address: Central Record Keeping Agency, NSDL, 4th
Floor, ‘A’ Wing, Trade World, Kamala Mills Compound,
Senapati Bapat Marg, Lower Parel, Mumbai – 4000013

Address

Pension Fund Regulatory and Development
Authority, B-14/A,Chatrapati Shivaji Bhawan,
Qutab Institutional Area, Katwaria Sarai, New Delhi-110016
Ph: 011-26897948 , 011-40717900, 011-26543100
Fax- 011-26517507

Social Links

PFRDA Contact Number

In conclusion, customer care numbers serve as a lifeline between businesses and consumers, playing a critical role in ensuring seamless communication, faster problem-solving, and higher satisfaction. In today’s customer-centric world, timely support is not just a convenience — it’s a necessity. Whether you’re facing issues related to delayed deliveries, failed transactions, service outages, login problems, or billing errors, having access to the right customer care numbers can be the difference between a frustrating experience and a quick resolution. Every major industry — be it telecom, banking, e-commerce, travel, or utilities — provides dedicated customer care numbers to offer real-time human assistance, helping you get answers, register complaints, or resolve issues without wasting valuable time. These numbers are often toll-free, active 24/7, and are designed to simplify your service experience by directly connecting you to a trained support team.

Moreover, in emergency situations or when digital channels fail to provide clarity, customer care numbers become the most reliable fallback for immediate help. With the growing complexity of services and the increasing dependency on digital platforms, keeping a list of verified and updated customer care numbers has become essential for every individual. Not only do they save you from unnecessary stress, but they also reflect a proactive approach to managing your consumer rights. Whether you are calling for personal needs or assisting a friend or family member, knowing the right customer care number can save time, reduce effort, and provide peace of mind. So, never underestimate the importance of customer care numbers — they are the backbone of effective customer service and a powerful resource every user should keep handy.

PFRDA Contact Number

📞 Frequently Asked Questions (FAQs) About Customer Care Numbers

In today’s service-driven world, having quick access to customer care numbers is essential. Whether it’s a mobile recharge issue, a bank query, or a refund request on an e-commerce order, the first thing most people look for is the customer care number of the concerned company. Below is a comprehensive FAQ guide that addresses common questions users have regarding customer care numbers — so you always know how to get help, when you need it.

❓ What are Customer Care Numbers?

Customer care numbers are official phone numbers provided by companies, organizations, and service providers that allow customers to reach out for assistance, inquiries, complaints, or feedback. These numbers often connect users to trained customer service representatives who help resolve issues in real time.

❓ Why are Customer Care Numbers Important?

Customer care numbers are crucial for:

  • Immediate support during technical glitches or service outages.

  • Filing complaints about products, services, or transactions.

  • Resolving account issues, like password resets or billing disputes.

  • Tracking orders, making service requests, or modifying subscriptions.

They eliminate the need for long email threads or delayed support tickets by providing real-time human assistance.

❓ Are Customer Care Numbers Always Toll-Free?

Not always. While many companies offer toll-free customer care numbers (usually starting with 1800 or 1860), some may have standard-rate numbers, especially in niche sectors. Always check if the number is toll-free or charged based on your telecom plan.

❓ Can I Contact Customer Care 24/7?

It depends on the company. Some businesses (especially banks, telecom providers, or OTT platforms) offer 24/7 customer care numbers, while others operate only during working hours. It’s best to verify the company’s official service hours before calling.

❓ How Do I Find Verified Customer Care Numbers?

To find authentic and updated customer care numbers:

  • Visit the official website of the company.

  • Check the company’s mobile app (under Contact Us or Help).

  • Look for support details on verified social media pages.

  • Use trusted online directories like OnlineCustomerCareInfo.com or IndiaCustomerCare.com for a compiled list of companies and their contact info.

⚠️ Avoid calling numbers from random forums or unofficial sites to protect yourself from scams.

❓ Is There an Alternative to Calling Customer Care Numbers?

Yes, many companies now offer:

  • Live chat on websites or apps.

  • Email support.

  • WhatsApp customer care.

  • Support through social media (Twitter, Facebook).
    However, customer care numbers still remain the most direct and reliable way to speak to a human agent.

❓ What Should I Keep Ready Before Calling Customer Care?

To save time and get faster support, keep these ready:

  • Your customer ID/account number.

  • Transaction/order details.

  • A brief description of your issue.

  • Any error messages or screenshots (if the company offers WhatsApp or email support too).

❓ What If My Call to Customer Care Number Isn’t Answered?

This could be due to:

  • High call volumes.

  • Calling outside working hours.

  • Technical issues at the service provider’s end.

You can try again later, or use alternate support methods like chat, email, or app-based ticket systems.

❓ Can I Complain If the Customer Care Response Is Poor?

Absolutely. If a company’s customer care number does not provide proper service:

  • Escalate the issue to higher authorities or nodal officers (many companies have this structure).

  • File a complaint on platforms like the National Consumer Helpline (NCH) in India.

  • Leave feedback on Google Reviews, consumer forums, or the company’s website.

❓ Are There Industry-Specific Customer Care Numbers?

Yes, most sectors have their own dedicated customer care numbers:

  • Telecom: Airtel, Jio, Vi, BSNL

  • Banking: SBI, HDFC, ICICI, Axis

  • E-commerce: Amazon, Flipkart, Meesho

  • Airlines: Indigo, Air India, Vistara

  • Food Delivery: Swiggy, Zomato

  • And many more…

Using the correct customer care number for the specific service ensures quicker and more accurate assistance.

❓ Is It Safe to Share Information Over Customer Care Calls?

Yes, if you’re calling an official customer care number. However:

  • Never share your OTP, debit/credit card PIN, or CVV — genuine customer service agents will never ask for these.

  • Avoid sharing sensitive data unless you are 100% sure the number is legitimate.

✅  Conclusion

Customer care numbers are your first line of support when dealing with any product or service issue. Knowing how to find, use, and verify these numbers ensures a smooth, safe, and efficient resolution process. Whether it’s to fix an urgent issue or to simply ask a question, reliable customer care numbers empower you as a consumer and make your service experience hassle-free.

PFRDA Contact Number

We hope this post helped you better understand the importance and usage of a customer care number in solving service-related issues quickly. If you found this information helpful or if you’ve used a customer care number recently and had a good (or bad) experience, we’d love to hear from you. Was the customer care number easy to find? Did it connect you to the right support team? Let us know in the comments below. If you’re searching for a specific customer care number or facing difficulty connecting to a company’s support, feel free to ask — we’re here to help you find the right customer care number for your needs. Your feedback helps us keep this information accurate and useful for everyone.

PFRDA Contact Number

Know a verified customer care number that’s not listed here? Help others by sharing it with us! Whether it’s a local business, startup, or a well-known brand, your contribution can save someone time and frustration. Simply comment in the below comment section or contact us through our contact page — we’ll verify and publish it to help our growing community get faster support.
FIND MORE CUSTOMER CARE NUMBER
Subscribe
Notify of
guest
0 Comments
Oldest
Newest
Inline Feedbacks
View all comments