PNB Customer Care Numbers – 1800 1800

Organization:

• pnbindia.in

Toll Free Number(s):

All India Number(s):

International Numbers(s):

iOS App:

• PNB ONE

Android App:

• PNB ONE

Website:

• Official Website Link

IVRS Menu No. 1800 1800 / 1800 180 2222

First select the preferred language (English/Hindi)

• Press 0: To report fraud or any unauthorised transaction to block debit card, internet banking,
  mobile banking And UPI services, for account debit freeze.
  • Press 1: To block your debit card.
  • Press 2: To block IBF, MBF, UPI, APEF .
  • Press 3: For debit freeze.
  • Press 9: To speak to phone banking officer.
• Press 1: For Balance Services.
  • Press 1: For current balance.
  • Press 2: For last five transaction.
• Press 2: For Account Related Services.
  • Press 1: For cheque related services
  • Press 2: For account statement.
  • Press 3: For TDS certificate.
  • Press 4: To know your IFSC code.
  • Press 9: To speak to phone banking officer.
• Press 3: For Card Related Services.
  • Press 1: To generate or change ATM PIN.
  • Press 2: To request new debit card.
  • Press 3: For ATM card block.
  • Press 4: To check card status.
  • Press 5: To know or update debit card transaction limit.
  • Press 6: To inable or disable debit card domestic or internation transaction.
  • Press 9: To speak to phone banking officer.
• Press 4: For information on internet banking or Mobile Banking PNB one bank product or facility and lodgement of complaint.
  • Press 1: To process the selected request.
  • Press 9: To speak to phone banking officer.

Email:

• care@pnb.co.in (Customer Support)
• callcentre@pnb.co.in (Customer Care Centre)

Important Links:

• Branch Locator
• Frequently Asked Questions
• Feedback Form

SMS Services

Send SMS to 5607040 or 9264092640

Other Important Contact Details

Important Emails

Level 1

• For any query/complaint, you can contact at 18001800, 18002021 or mail at care@pnb.co.in
• You can directly visit to your nearest Branches Location, or you can also fill this Complaint Form .

Level 2

• You can also contact the Circle Branches contact details given below:

Level 3

• If your query is not resolved, then you can also contact to the Zonal Managers details mentioned below:

• You can also contact Zonewise Vigilance And Assistant Officers for your query :

Level 4

• If your query is not resolved, then you can contact to the internal ombudsman Officers, details given below:

• After zonal offices, you can contact Principal Nodal Officers for the resolution of your complaints.
  • Principal Nodal Officer
    General Manager
    Customer Care Centre
    Plot No. 5, Institutional Area, Sector-32
    Gurugram (Haryana)- 122001
    Tel.No:0124-4126244
    E-Mail: pno@pnb.co.in

Level 5

• You can also lodge your complaint online through Complaint Management System (CMS) Portal , Banking Ombudsman or through Sachet Portal

For Other Complaint (Branch Level, Service Related etc.)

PNB E-Statement Procedure

Steps to Register For PNB E-Statements

• Login to PNB Internet Banking
• Click on Other Services > Service Request >New Requests > Email Statement Registration

OR

• Send SMS to 9264092640 or 5607040 from your registered mobile number
• Type ESTMT , last four digit of your a/c and your Email ID

For Example: ESTMT 2222 Email ID

OR

• Contact Customer Care No 18001800, 18002021, 18001802222, 18001032222 or through paid helpline number 0120-2490000.
• You can contact your nearest branch

Hotlist Debit/Credit Card – Procedure

Hotlist of Debit card

If Loss or theft of your card and you want to Block/Hostlist it

• Call Toll Free Helpline No 18001800, 18002021, 18001802222, 18001032222 or through paid helpline number 0120-2490000.
• You can also send a SMS to enter your CARD NO. from your registered mobile number

Hotlist of Credit card

If Loss/theft/fraudulent transaction or suspicion of card

• Call PNB Credit Card Helpline No 18001802345 or 0120-4616200
• You can also send Email to creditcard@pnb.co.in

For Failed Or Wrong Cash Withdrawal Intimation

For all such complaints you can call Toll Free No and through Paid Helpline No. 0120-2490000.

Net Banking Block – Procedure

For Internet Banking Transaction (IBS) And For Mobilet Banking Transaction (MBS)

• Type SMS BLOCK IBS and your User-ID from your registered mobile number

For Example: BLOCK IBS XYZ101010

• Type SMS BLOCK MBS and your User-ID from your registered mobile number

For Example: BLOCK MBS PQR202020

• Send SMS to 5607040 or 9264092640
• You got a SMS from IBS/MBS server that your transaction password is disabled

If you want to enabled again ,the disabled password can be re-enabled(same password will be enabled again) by click the option given in the SMS

RTGS Contact Support

NRI Contact Support

For Account Opening

• Nri Cell, Punjab National Bank,
  PNB Corporate Office, 1 St Floor West
  Wing, Plot No: 4, Sector-10 Dwarka,
  New Delhi-110075
• Contact No.: +91-11-28044201, +91-11-28044202, +91-8447706400,
  +91-11-26100392, +91-11-26100393, +91-11-26100394
• Email: ebaydelhiaof@pnb.co.in
  nri@pnb.co.in

Global Toll Free No.

All inward remittance to India

• Punjab National Bank,
  International Service Branch,
  1 St Floor, PNB House7,
  Bhikaji Cama Palace,
  New Delhi- 110066
• +911123414237/ +91-11-40045915/ +91-11-40045916/
  +91-11-40045918/ +91-11-40045919/ +91-11-40045920
• Email: bo4553@pnb.co.in

CPIO And FAA at Head Office

Forex Helpdesk

Corporate Office

Punjab National Bank
Plot No 4, Sector -10 Dwarka
New Delhi -110075
Ph: 011-28075000, 011-28045000

Social Links

• Facebook
• X
• YouTube
• Instagram
• LinkedIn