Organization:
- savebc.com
All India Number(s):
92641 95718 (For Contact Support)
Website:
Emails
- customercare.nbfc@saveind.in (For General Query)
- cs@saveind.in (For Query)
Grievance Redressal Procedure
Level 1 :
- If you have any query and complaint firstly, you have to call 9264195718 or email at customercare.nbfc@saveind.in.
- You can also visit your nearest branch and can approach Branch Manager.
- You can also write to:
- Customer Service,
2nd Floor Save Tower, AP Colony,
Gaya – 823001, Bihar
- Customer Service,
- Your complaints are resolved within 7 days of receipt of complaint.
Level 2:
- If your query is not resolved withen 15 days, then you can contact to the Grievance Redressal Officer (GRO).
- Grievance Redressal Officer (GRO)
Telephone No.: 011-61325100
Email: grievance@savefinance.in
Address: SAVE Financial Services Private Limited
Unit no. 782, 7th Floor, Plot no. 6
Vegas Mall, Sector-14, Dwarka,
New Delhi – 110075
- Grievance Redressal Officer (GRO)
Level 3:
- If your query is still not resolved within 15 days, then you can contact to the Nodal Officer (NO).
- Nodal Officer (NO)
Telephone No.: 011-61325100
Email: amul.tyagi@saveind.in
Address: SAVE Financial Services Private Limited
Unit no. 782, 7th Floor, Plot no. 6
Vegas Mall, Sector-14, Dwarka,
New Delhi-110075
- Nodal Officer (NO)
Level 4:
- If your query is still not resolved , then you can contact online through Complaint Management System (CMS)
- In case a grievance / complaint is still not resolved then, you can approach Department of Non-Banking Supervision.
- Department of Non-Banking Supervision
Address: Reserve Bank of India,
Department of Non-Banking Supervision,
(Complaint Redressal Cell)
6, Sansad Marg, New Delhi-110001
- Department of Non-Banking Supervision
Regional Offices Contacts
Sr. No. | Region | Address |
---|---|---|
1 | Noida | H-221 Infinity Tower,, Office No B-02, Sector- 63, NOIDA 201309 UP, Gautam Budh Nagar, Uttar Pradesh 201309 |
2 | Mathura | 2″d Floor, B-15, Pari Plaza, Radhika Vihar Phase-2, Near Moti Manzil, Mathura, Uttar Pradesh 281004 |
3 | Gurgaon | MM Tower, 2nd Floor, Back side.. Plot No. 1032 A/1, Railway Road Gurgaon, Haryana-122012, Gurugram, Haryana 122012 |
4 | Faridabad | Shop No. 8 First Floor, Plot No 5_R_1, BK chowk, NIT Faridabad, Haryana,, 121001, Faridabad, Haryana 121001 |
5 | Bihar Sharif | Manoj Complex, 3rd Floor, Opposite LIC Office, Bihar Sharif, Bihar Sharif., Bihar 803101 |
6 | Varanasi | 1st Floor, S 2/639-18 Hashmi Complex near JP Mehta Inter collage, Club Road Varanasi, Varanasi cantt, Uttar Pradesh- 221002 |
7 | Agra | Shop No-4,2″d Floor, Block No-38/4, Samraddhi Tower Sanjay place, Agra. Uttar Pradesh 282002 |
8 | Lucknow | 401 A Block, Rohit Bhawan, Sapru Marg, Lucknow, Uttar Pradesh, 226001, Lucknow, Uttar Pradesh 226001 |
9 | Gorakhpur | 2nd Floor, Santosh Arcade, Passport office building B block, Basharatpur, Medical collage road, Gorakhpur – 273004 |
10 | Purnia | 2nd floor, Ravindra Bhawan K Hat Thana Chauk, Purnia-Bihar-854301, Purnia, Bihar 854301 |
Grievance/Nodal Officers Contacts
Sr. No. | Officers | Names | Contact No. | Emails |
---|---|---|---|---|
1 | Nodal Officer | Sourav Kumar | 011-61325100 | Cs.sfspl@savefinance.in |
2 | Grievance Redressal Officer | Mr. Pintu Kumar Thakur | 011-61325100 | grievance@savefinance.in |
Offices Contacts
Sr. No. | Offices | Contact No. | Address |
---|---|---|---|
1 | Regional Office | 011-61322000 | 2nd Floor Save Tower, AP Colony, Gaya – 823001, Bihar |
2 | Corporate Office | 011-61325100 | Unit 782, 7th Floor, Vegas Mall, Plot No. 6, Sector 14, Dwarka, New Delhi, South West Delhi 110075 |