Srilankan Airlines Customer Care Number

customer care number

Your Ultimate Guide to Customer Care Numbers: Instant Support at Your Fingertips

In today’s fast-paced and digital-first world, customer care numbers play a vital role in helping people resolve their issues quickly and efficiently. Whether you’re facing a billing error, a technical glitch, or need urgent product support, having access to the right customer care number can save you time, money, and frustration.

From telecom companies and e-commerce platforms to banks, airlines, and utility providers, almost every business offers customer care numbers to provide real-time assistance to their customers. These numbers are your direct link to customer service teams who are trained to solve problems, answer queries, and guide you through any issue — all over a simple phone call.

Knowing the correct and active customer care numbers can make a huge difference when you’re in a hurry or dealing with a critical problem. This guide brings you a collection of verified and updated customer care numbers from leading companies in India, so you’re never left searching when you need help the most.

Stay informed. Stay connected. Let customer care numbers be your first step toward a smoother service experience.

Srilankan Airlines Customer Care Number

Organization:

  • www.srilankan.com/en_uk/in

All India Number(s):

022-7127 9158 (For Customer Support)

International Numbers(s):

+94117 77 1979 (For International Customer Support)
+94744 44 1979 (For International WhatsApp Support)

Website:

Email

Install App

Important Link

Lost / Damaged / Delayed Baggage And Refund

  • For any query/complaint related to lost / damaged / delayed baggage and refund, you can contact at the customer support department, city offices, airport offices and cargo offices contact details given below in the table.
  • If your baggage is delayed or lost, then you have to report it as soon as possible before leaving the airport.
  • For refund you can fill this refund request Form .
  • For more information regarding Baggage and Refund .

India Offices Contact Details

Sr No.CityContact No.EmailOperating HoursAddressFax No.
City Office
1Cochin
+91 4842362043
cokres@translanka.netMon-Sat, 9am-5:30pmSriLankan Airlines Limited, C/o Translanka Air Travels Pvt Ltd. Kandomkulathy Tower, 1st Floor Opp : Maharajas college Ground M.G. Road, Cochin 682 011, India
+91 4842362045
2Ahmedabad
+91 7926564296
Ahmedabad@sticgroup.comMon-Sat, 9:30am-6pmC/o STIC Travels Pvt Ltd, Shop No. 304306, 3rd Floor, Karishma Complex, Stadium Circle, Navrangpura, C G Road, Ahmedabad 380009, India
+91 7926423518
3Bangalore
+91 80 41125275
,
+91 80 41125967
blrrsvns@srilankan.comMon-Fri, 9am-5:30pm, Sat, 9am-1:30pmC/o Translanka Air Travels Pvt Ltd, 205A, Cears Plaza, 136, Residency Road, Bangalore 560025
+91 8041125207
4Calicut
+91 4952727176
ccjreservations@srilankan.comMon-Sat, 9am-5:30pmC/o Translanka Air Travels Pvt Ltd, 3rd Floor, Space Mall, Opp. Bhima Jewellers, Jaffarkhan Colony road, Mavoor Road, Calicut 673004, India–
5Bodhgaya
+91 9199739954
––C/o STIC Travels Pvt Ltd, Hotel Delta International, Ground Floor, Domuhan Road, Bodhgaya, Bihar 824231, India–
6Visakhapatnam
+91 891 2598997
vtz.slsmgr@srilankan.comMon-Sat, 9:30am-6pmC/o Nagarjuna Travels Private Limited, 1st Floor, Ardee Buildings, Balaji Nagar, Besides Venkatadri Vantillu, Siripuram – 530003
+91 891 2598998
7Chennai
+91 44 39921100
maarsvns@srilankan.comMon-Fri, 9am-5:30pm, Reservations only: 9am-5:30pmWestminster Building, 08th Floor, No.108, Dr. Radhakrishnan Salai, Chennai – 600004
+91 44 39921177
8Goa
+91 8322227513
goa@sticgroup.com–C/o STIC Travels Pvt Ltd., Shop No. 14, 1st Floor, Haroons Arcade, Magnum Centre, M.G. Road, Behind SBI, Panjim, Goa 403001
+91 8322229516
9Hyderabad
+91 40 23372430
gsamanager@srilankanhyd.comMon-Fri, 9:30am-5:30pm, Sat, 9:30am-1:30pmC/o Nagarjuna Travel and Hotels Ltd., 8A Amrutha Ville Rajbhavan Road, Somajiguda, Hyderabad 500082
+91 40 23372427
10Jalandhar
+91 181 2232058
sticqju@sticgroup.com–C/o STIC Travel Pvt Ltd., 2nd Floor Alfa Estate Building 39 G T Road Jullundhur 144001
+91 181 2330961
11Kolkata
+91 33 22890440
ccusls@srilankan.comMon-Sat, 9am-5:30pmC/o STIC Travel Group Gooptu Villa, 1st Floor, 6,1C – Middleton Street Kolkata 700071–
12Madurai
+91 4522300404
ixmres@srilankan.comMon-Sat, 9am-5:30pmNo.11 Melakkal Main Road Opposite Passport Seva Kendra Kochadai Madurai – 625016–
13Mumbai
+91 22 40401515
bomres@srilankan.com–Stic GSA Services Pvt LTD Unit C415 Atrium215 Andheri Kurla road Chakala Andheri East Mumbai 400059–
14New Delhi
+91 1141528630
delreservations@srilankan.comMon-Fri, 9am-5:30pmC/o STIC Travels Pvt Ltd No.312 Third Floor World Trade Centre Barakhamba Avenue Connaught Place New Delhi 110001
+91 1141528642
15Tiruchirapalli
+91 431 2460844
trzreservations@srilankan.comMon-Sat, 9am-5:30pm, Sun, 9am-1pmC/o Translanka Air Travels Pvt Ltd Hotel Femina Complex14C Williams Road Tiruchirappalli Tamil Nadu620001
+91 431 2414856
16Trivandrum
+91 4712570025
/35		 trvres@srilankan.com,trvsales@srilankan.com Mon-Fri, 9am-5:30pm, Sat, 9am-1:30pm C/o Translanka Air Travels Pvt Ltd.1st FloorCB Square Ambujavilasam Road Statue Trivandrum Kerala695001 India–
17Varnasi
+9189990692
–– C/o STIC Travels Pvt Ltd Business Centre Clerk Hotel Varnasi India–
Airport Office
18Chennai
+91 44 22566384
maakd@srilankan.com–Airport Service Delivery, SriLankan Airlines Ltd., #15 & 16, Mezzanine Floor, NITC – T4, Airport, Meenambakkam, Chennai 600027, India
+91 44 22566383
19Mumbai
+91 22 66859365
Bom.airport@srilankan.com–Room No – W83058 Terminal 2 Chhatrapati Shivaji Maharaj International Airport Sahar Andheri West Mumbai 400099–
20New Delhi
+91 11 49638950
delkd@srilankan.com–Room No.10 Passenger Terminal Building Terminal3 Indira Gandhi International Airport New Delhi110037
+91 11 49638949
21Tiruchirapally
+91 4312340020
 trz.airport@srilankan.com– Tiruchirapally International Airport New Integrated terminal building Tiruchirapally620007 Tamil Nadu India
+91 4312340020
22Trivandrum
+91 4712501140
 trv.airport@srilankan.com Mon-Sat, 5:30am-1pm Local Time Trivandrum International Airport Trivandrum -695024 Kerala India
+91 4712509940
Cargo Office
23Chennai
+91 44 43921152
, 44 43921154		ul_maacargo@srilankan.com–C/o Trans Lanka Air Travels (Pvt) Ltd, Vijaya Towers Number 4, Kodambakkam High Road, Nungambakkam, Chennai 600034
+91 4443921155
24Coimbatore
+91 4224393699
Michelle@Translanka.Net–C/o Trans Lanka Air Travels (Pvt) Ltd, R.V. Centre, 22 A.T.T Colony, Coimbatore 18
+91 4224393699
25New Delhi
+91 11 65417403
delfsul@sticgroup.com–C/o STIC GSA Services (Pvt) Ltd, Room Number 9A, Import Building, 03 Cargo Terminal, IGI Airport, New Delhi 110037
+91 11 25655529
26Tiruchirapally
+91 9995490497
trz_cargo@translanka.net–C/o Trans Lanka Air Travels (Pvt) Ltd, Femina Complex, 14C Williams Road, Cantonment, Tiruchirapally 620001–
27Mumbai
+91 22 42686724
vseth@aaplindia.com–Allied Aviation Pvt. Ltd., 502, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri East, Mumbai 400093–
28Mumbai
+91 22 66205600
prabodh@globalaviationindia.com–C/O Global Aviation Services Pvt Ltd., 4th Floor, Merchant Chambers, 41, New Marine Lines, Churchgate, Mumbai 400020–
29Trivandrum
+91 4712506554
trv.srilankancargo@gmail.com–Spencer’s Travel Services Ltd., Hanna Gardens, Vallakadavu Road, Eanchakkal, Trivandrum – 695008–
30Tiruchirapally
+91 9944268283
trz_cargo@translanka.net–C/o Trans Lanka Air Travels (Pvt) Ltd., Femina Complex, 14C Williams Road, Cantonment Tiruchirapally 620001
+91 4312414856

Global Contact Details

Sr No.CountryDirect Dial number
1India
+9122-7127-9158
2China
+86 400 120 1979
3France
+339-7518-1999
4Germany
+4969-9073-2333
5Hong Kong
+852-3051-2822
6Japan
+8150-6864-8188
7Kuwait
+965-2220-5030
8Malaysia
+603-7724-3155
9Pakistan
+9221-3879-9836
10Thailand
+66-2018-2444
11Singapore
+65-3158-0580
12UK
+4433-0808-0800

Global Offices Contact Details

Other Contact Details

Sr No.ServiceContact No.
1For Support Within Sri Lanka1979
2For Special Assistance
+94197332382

Head Office

SriLankan Airlines Ltd.
Airline Centre,Bandaranaike
International Airport, Katunayake, Sri Lanka.
Contact No.: +94197335555 (Mon-Fri, 08:15-16:45)
Fax No.: +94197335122, +94197 33 3999
Email: feedback@srilankan.com

Social Sites

Srilankan Airlines Customer Care Number

In conclusion, customer care numbers serve as a lifeline between businesses and consumers, playing a critical role in ensuring seamless communication, faster problem-solving, and higher satisfaction. In today’s customer-centric world, timely support is not just a convenience — it’s a necessity. Whether you’re facing issues related to delayed deliveries, failed transactions, service outages, login problems, or billing errors, having access to the right customer care numbers can be the difference between a frustrating experience and a quick resolution. Every major industry — be it telecom, banking, e-commerce, travel, or utilities — provides dedicated customer care numbers to offer real-time human assistance, helping you get answers, register complaints, or resolve issues without wasting valuable time. These numbers are often toll-free, active 24/7, and are designed to simplify your service experience by directly connecting you to a trained support team.

Moreover, in emergency situations or when digital channels fail to provide clarity, customer care numbers become the most reliable fallback for immediate help. With the growing complexity of services and the increasing dependency on digital platforms, keeping a list of verified and updated customer care numbers has become essential for every individual. Not only do they save you from unnecessary stress, but they also reflect a proactive approach to managing your consumer rights. Whether you are calling for personal needs or assisting a friend or family member, knowing the right customer care number can save time, reduce effort, and provide peace of mind. So, never underestimate the importance of customer care numbers — they are the backbone of effective customer service and a powerful resource every user should keep handy.

Srilankan Airlines Customer Care Number

📞 Frequently Asked Questions (FAQs) About Customer Care Numbers

In today’s service-driven world, having quick access to customer care numbers is essential. Whether it’s a mobile recharge issue, a bank query, or a refund request on an e-commerce order, the first thing most people look for is the customer care number of the concerned company. Below is a comprehensive FAQ guide that addresses common questions users have regarding customer care numbers — so you always know how to get help, when you need it.

❓ What are Customer Care Numbers?

Customer care numbers are official phone numbers provided by companies, organizations, and service providers that allow customers to reach out for assistance, inquiries, complaints, or feedback. These numbers often connect users to trained customer service representatives who help resolve issues in real time.

❓ Why are Customer Care Numbers Important?

Customer care numbers are crucial for:

  • Immediate support during technical glitches or service outages.

  • Filing complaints about products, services, or transactions.

  • Resolving account issues, like password resets or billing disputes.

  • Tracking orders, making service requests, or modifying subscriptions.

They eliminate the need for long email threads or delayed support tickets by providing real-time human assistance.

❓ Are Customer Care Numbers Always Toll-Free?

Not always. While many companies offer toll-free customer care numbers (usually starting with 1800 or 1860), some may have standard-rate numbers, especially in niche sectors. Always check if the number is toll-free or charged based on your telecom plan.

❓ Can I Contact Customer Care 24/7?

It depends on the company. Some businesses (especially banks, telecom providers, or OTT platforms) offer 24/7 customer care numbers, while others operate only during working hours. It’s best to verify the company’s official service hours before calling.

❓ How Do I Find Verified Customer Care Numbers?

To find authentic and updated customer care numbers:

  • Visit the official website of the company.

  • Check the company’s mobile app (under Contact Us or Help).

  • Look for support details on verified social media pages.

  • Use trusted online directories like OnlineCustomerCareInfo.com or IndiaCustomerCare.com for a compiled list of companies and their contact info.

⚠️ Avoid calling numbers from random forums or unofficial sites to protect yourself from scams.

❓ Is There an Alternative to Calling Customer Care Numbers?

Yes, many companies now offer:

  • Live chat on websites or apps.

  • Email support.

  • WhatsApp customer care.

  • Support through social media (Twitter, Facebook).
    However, customer care numbers still remain the most direct and reliable way to speak to a human agent.

❓ What Should I Keep Ready Before Calling Customer Care?

To save time and get faster support, keep these ready:

  • Your customer ID/account number.

  • Transaction/order details.

  • A brief description of your issue.

  • Any error messages or screenshots (if the company offers WhatsApp or email support too).

❓ What If My Call to Customer Care Number Isn’t Answered?

This could be due to:

  • High call volumes.

  • Calling outside working hours.

  • Technical issues at the service provider’s end.

You can try again later, or use alternate support methods like chat, email, or app-based ticket systems.

❓ Can I Complain If the Customer Care Response Is Poor?

Absolutely. If a company’s customer care number does not provide proper service:

  • Escalate the issue to higher authorities or nodal officers (many companies have this structure).

  • File a complaint on platforms like the National Consumer Helpline (NCH) in India.

  • Leave feedback on Google Reviews, consumer forums, or the company’s website.

❓ Are There Industry-Specific Customer Care Numbers?

Yes, most sectors have their own dedicated customer care numbers:

  • Telecom: Airtel, Jio, Vi, BSNL

  • Banking: SBI, HDFC, ICICI, Axis

  • E-commerce: Amazon, Flipkart, Meesho

  • Airlines: Indigo, Air India, Vistara

  • Food Delivery: Swiggy, Zomato

  • And many more…

Using the correct customer care number for the specific service ensures quicker and more accurate assistance.

❓ Is It Safe to Share Information Over Customer Care Calls?

Yes, if you’re calling an official customer care number. However:

  • Never share your OTP, debit/credit card PIN, or CVV — genuine customer service agents will never ask for these.

  • Avoid sharing sensitive data unless you are 100% sure the number is legitimate.

✅  Conclusion

Customer care numbers are your first line of support when dealing with any product or service issue. Knowing how to find, use, and verify these numbers ensures a smooth, safe, and efficient resolution process. Whether it’s to fix an urgent issue or to simply ask a question, reliable customer care numbers empower you as a consumer and make your service experience hassle-free.

Srilankan Airlines Customer Care Number

We hope this post helped you better understand the importance and usage of a customer care number in solving service-related issues quickly. If you found this information helpful or if you’ve used a customer care number recently and had a good (or bad) experience, we’d love to hear from you. Was the customer care number easy to find? Did it connect you to the right support team? Let us know in the comments below. If you’re searching for a specific customer care number or facing difficulty connecting to a company’s support, feel free to ask — we’re here to help you find the right customer care number for your needs. Your feedback helps us keep this information accurate and useful for everyone.

Srilankan Airlines Customer Care Number

Know a verified customer care number that’s not listed here? Help others by sharing it with us! Whether it’s a local business, startup, or a well-known brand, your contribution can save someone time and frustration. Simply comment in the below comment section or contact us through our contact page — we’ll verify and publish it to help our growing community get faster support.
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