Vi Customer Care Number

customer care number

Your Ultimate Guide to Customer Care Numbers: Instant Support at Your Fingertips

In today’s fast-paced and digital-first world, customer care numbers play a vital role in helping people resolve their issues quickly and efficiently. Whether you’re facing a billing error, a technical glitch, or need urgent product support, having access to the right customer care number can save you time, money, and frustration.

From telecom companies and e-commerce platforms to banks, airlines, and utility providers, almost every business offers customer care numbers to provide real-time assistance to their customers. These numbers are your direct link to customer service teams who are trained to solve problems, answer queries, and guide you through any issue — all over a simple phone call.

Knowing the correct and active customer care numbers can make a huge difference when you’re in a hurry or dealing with a critical problem. This guide brings you a collection of verified and updated customer care numbers from leading companies in India, so you’re never left searching when you need help the most.

Stay informed. Stay connected. Let customer care numbers be your first step toward a smoother service experience.

Vi Customer Care Number

Organization:

  • Vodaphone Idea

Toll Free Number(s):

199 (For Enquiries and Requests)
198 (For Complaints)
55666 (For COCP/Enterprise)
1800 123 123 123 (For Sales Enquiries)

All India Number(s):

99200 55666 (For Customer Service)
96542 97000 (For WhatsApp Support 24*7)

Website:

Email:

Important Links:

IVRS Menu: 199 / 198

  • Press 1: To know about current tariff, prepaid bill and best offers
    exclusively for you.
  • Press 2: Data not working unable to make or receive calls,unable to send sms.
  • Press 3: For balance and deduction.
  • Press 4: For caller tunes, DND and other value added services.
  • Press 5: To Report loss of sim, for PUK, to update alternative number,
    for more information on postpaid no. and IVR Language change.
  • Press 6: For DND and International Roaming.

Helpline Details:

Sr No.Vi Helpline Number DetailsVi Contact Number
1Customer Helpline (Short Code)
(from your Vi Mobile Number)		199
2Customer Helpline (Long Code)xxxxx12345
3

Complaint Helpline
(from your Vi Mobile Number)

198
4Complaint Helpline (Long Code)xxxxxxx198
5VAS Deactivation155223
6Do Not Disturb1909
7Data Activation/ Deactivation1925
8Televerification
59059
9Mobile Number Portability Helpline
18001234567
10COCP/Enterprise<
55666
11Mobile Number Portability (MNP) Helpline
18001234567

Enquiries and Requests:

Short Code for All circles : 199

Sr No.ClustersCirclesLong Code
1KAPAndhra Pradesh
9848012345
2KAPKarnataka
9844012345
3KTNTamil Nadu
9092012345
4KTNKerala
9847012345
5RADDelhi
9891012345
6RADRajasthan
9887012345
7PUHPunjab
9814012345
8PUHHaryana
9812012345
9PUHHimachal
Pradesh
9882012345
10PUHJammu And
Kashmir
9086012345
11TUPUP (E)
9889012345
12TUPUP (W)
9837012345
13ESTKolkata
9088012345
14ESTRest of Bengal
9093012345
15ESTAssam
9085012345
16ESTNESA
9089012345
17ESTOrissa
9090012345
18ESTBihar
9708012345
19MPCMadhya Pradesh
9826012345
20MUMMumbai
9702012345
21GUJGujarat
9824012345
22MAHMaharashtra
And Goa
9822012345

Complaints:

Short Code for all circles : 198

Sr No. Clusters Circles Long Code
1KAPAndhra Pradesh
9848009198
2KAPKarnataka
9844000198
3KTNTamil Nadu
9092000198
4KTNKerala
9947000198
5RADDelhi
8744000198
6RADRajasthan
9887010198
7PUHPunjab
9781500198
8PUHHaryana
8684000198
9PUHHimachal Pradesh
9882900198
10PUHJammu And Kashmir
9086046198
11TUPUP (E)
8576000198
12TUPUP (W)
8941000198
13ESTKolkata
9088100198
14ESTRest of Bengal
9093100198
15ESTAssam
9085000198
16ESTNESA
9089000198
17ESTOrissa
9090000198
18ESTBihar
9708000198
19MPCMadhya Pradesh
9826000198
20MUMMumbai
9702000198
21GUJGujarat
9824000198
22MAHMaharashtra and Goa
9822000198

Circle Office Address:

Sr No.Circle NameCircle Office Address
1Delhi2nd Floor, A-19 Mcie Mathura Road New Delhi-110076
2GujaratBuilding -A-Corporate Road-Off-S.G.Highway,
Prahladnagar-Ahmedabad, 380015
3UP (E)Shalimar Titanium, Plot NoTC/G-1/1, Vibhuti Khand,
Gomti Nagar, Lucknow 226010
4Andhra Pradesh2nd Floor, Varuntower II, Begumpet, Hyderabad – 500016,
Telangana, India
5AssamVodafone Idea Limited Red Den, NH – 37 Katahbari,
Gorchuk, Guwahati, Assam-781035
6BiharSai Corporate Park, Opp.- SSB Office, Rukanpura,
Baily Road, Patna- 800014
7HaryanaVodafone Idea Limited, Plot No.173 sector 3 HS11DC Industrial Area,
Karnala Haryana 132001
8Himachal PradeshKeonthal Complex, Khalini, Shimla – 171002
9Jammu and Kashmir3rd Floor Sunny Square, Gangyal,Jammu
10KarnatakaMaruthi Infotec Center, Ground Floor, ‘B’ Block, 11/1,
12/1 Koramangala Intermediate Ring Road Bangalore -560071
11Kerala4th Floor, KTDFC Building, Trans Towers, Near Kalabhavan Theatre,
Vazhuthacaud, Trivandrum, pin-695014
12KolkataPS Srijan Tech Park, DN 52, Salt Lake Sector V, Kolkata- 700091
13Madhya Pradesh139-140, Electronic Complex, Pardeshipura, Indore, MP , 452010
14Maharashtra and GoaVodafone Idea Limited CTS 11/1B, 1st Floor, Sharda Centre,
Off. Karve Road, Erandwane, Pune – 411004
15NesaRed Den, Katahbari, NH37, Gorchuk, Guwahati 781035, Assam
16MumbaiSkyline Icon, 1-2 Floor, Andheri-Kurla Road,
Marol Naka, Andheri (East), Mumbai-400 059
17OrissaUnit41, E 52, Infocity, Chandrasekharpur,
Chandaka Industrial Estate, Bhubaneswar751024, Odisha
18PunjabC-105, , Industrial Area Ph-VII. Mohali- 160055
19Rajasthan1st Floor, Gaurav Tower, Malviya Nagar Jaipur-302017
20Rest of BengalVodafone Idea Limited, Srijan Tech Park, 7th floor,
DN -52, Sector- V, Salt Lake City, Kolkata 700091
21Tamil NaduPSA Fort, Plot No A1, A2B, Nehru Nagar, 1st Main road,
off. Mahabalipuram Road, Perungudi ,Chennai -600096
22UP (W)1st Floor, A-19 Mcie Mathura Road New Delhi-110076

Internet Services Setting:

  • To receive Internet settings, just SMS ALL to 199.
  • Add Mobile Network Troubleshooting Steps :
  • For More Information Please Read.

Appellate Authority:

  • From Monday to Friday, between 10:00 am and 6:00 pm.
  • You must file the appeal within 30 Days for complaint resolution.
  • You need to provide your complaint docket number while contacting the Appellate.
  • The appeal will be decided within 39 working days.
Sr No.StateContact No.EmailsAddress
(Vodafone Idea Limited)
1Andhra Pradesh
And Telangana
9948002240
appellate.ap@vodafoneidea.com2nd Floor, Varun Towers II, Begumpet, Hyderabad-500016
2Madhya Pradesh
And Chattisgarh
9713377766
 appellate.mpcg@vodafoneidea.com139-140 Electronic complex, Pardeshipura, Indore – MP – 452010
3Assam
9706024365
appellate.asm@vodafoneidea.comRed Den, Nh – 37 Katahbari, Gorchuk, Guwahati, Assam-781035
4Maharashtra And Goa
020-71718181
appellate.mah@vodafoneidea.comCTS 11/1B, 1st Floor,Sharda Centre, Off. Karve Road,
Erandwane, Pune – 411004.
5Bihar And Jharkhand
9709018279
appellate.bih@vodafoneidea.comBLOCK A , 3rd Floor, Sai Corporate Park, Rukanpura,
Bailey Road, Opposite SSB Office, Patna-800014
6Mumbai
9820015713
appellate.mum@vodafoneidea.com2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol
Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059
7Delhi And NCR
011-71032211
appellate.delhi@vodafoneidea.comA-19, Mohan co-operative Industrial Estate, Mathura Road,
Delhi -110044
8Odisha
9090010078
appellate.orissa@vodafoneidea.comUnit – 41, E 52, Infocity, Chandrasekharpur, Chandaka
Industrial Estate, Bhubaneswar – 751024
9Gujarat
7567860602
appellate.guj@vodafoneidea.comVodafone Idea House, Building A, Corporate Road, Off.
S.G. Highway, Prahladnagar, Ahmedabad – 380015
10Punjab
7508012346
appellate.pun@vodafoneidea.comC 105, Industrial Area, Phase VII Mohali, Punjab – 160055
11Haryana
9813090003
appellate.har@vodafoneidea.comPlot No.173 sector 3 HS11DC Industrial Area, Karnala
Haryana 132001
12Rajasthan
9828996200
appellate.raj@vodafoneidea.com1st Floor , Gaurav Tower, Malviya Nagar, Jaipur – 302017
13Himachal Pradesh
9736297362
appellate.hp@vodafoneidea.comKeonthal Complex, Khalini, Shimla (HP) 171002
14Tamil Nadu
9962099625
appellate.tamilnadu@vodafoneidea.comTower1, PSA Fort, Plot No. A1 And A2 And B, Nehru Nagar,
1st Main Road, Perungudi, Chennai – 600096
15JammuandKashmir
9796097979
appellate.jnk@vodafoneidea.com3rd Floor, Sunny Square, Gangyal, Jammu – 180010
16West Bengal
9093118992
appellate.wb@vodafoneidea.comSrijan Tech Park, 7th floor, DN-52, Sector- V, Salt Lake City,
Kolkata 700091
17Karnataka
9886047474
appellate.kar@vodafoneidea.comGround Floor B Block MarutiInfotech Ctr, Koramangala
Intermediate Ring Rd, AmarJyoti Layout, Bangalore-560071
18Nesa
9774024365
appellate.nes@vodafoneidea.comDown Town Diagnostic Centre, Arbuthnot Road, Laitumkhrah,
Shillong-791003, Meghalaya
19Kerala
9946123456
appellate.ker@vodafoneidea.comVodafone Idea Limited, VJ Tower, Vytilla PO, Ernakulam 682019
20UP East
9721980180
appellate.upe@vodafoneidea.comShalimar Titanium, Plot Number TC/G 1/1, Vibhuti Khand,
Gomti Nagar, Lucknow 226010
21Kolkata
9088118992
appellate.kol@vodafoneidea.comSrijan Tech Park, 7th floor,DN -52, Sector- V, Salt Lake
City, Kolkata 700091
22UP West
9719143245
appellate.upw@vodafoneidea.comSarita Vihar, A19, First Floor, Mohan Co-operative Industrial
Estate, Mathura Road, New Delhi-110044

Prepaid USSD Codes:

Sr. No.Description of service offeredUSSD Code
1T20 Product*545*01#
2Play and Win Challenge*545*02#
3Score andWin Challenge*545*06#
4Vikram Stories*545*101#
5Startalk10*545*11#
6Startalk10*545*111#
7Missed Call Information*717*30#
8CRBT*545*21# to *545*29#,*545*701# to *545*709#
9Ptune*545*45#
10Mcelchat49(CG)*545*49#
11Mcelchat49(CG)*545*49#
12CRBT*545*50# to *545*55# (MUM Only)
13Sportschat_Event*545*545#
14Sportschat_Event*545*545#
15Sports49(CG)*545*7#
16Sportschat49*545*71#
17STAR49*545*72#
18Sportsalert0*545*73#
19Nyassa_Monthly*545*8#
20Nyassa Event*545*85#
21CRBT*545*9#
22Callertunes*415#
23Callertunes*526#
24Callertunes*696#
25Callertunes*696*49#
26Callertunes*696*494#
27Callertunes*888#
28Callertunes*888*800#
29Callertunes*888*88#
30Callertunes*526#
31Callertunes*567#
32Callertunes*567*11#
33Callertunes*567*30#
34Callertunes*567*305#
35Callertunes*567*33#
36Callertunes*567*333#
37Callertunes*567*368#
38Callertunes*567*60#
39Callertunes*567*64#
40Callertunes*567*8#
41Callertunes*567*80#
42Contact USSD alerts
Menu based services		*007#
43Contact USSD alerts
Menu based services		*008#
44Contact USSD alerts
Menu based services		*009#
45Contact USSD alerts
Menu based services		*010#
46Contact USSD alerts
Menu based services		*102#
47Contact USSD alerts
Menu based services		*112#
48Contact USSD alerts
Menu based services		*123#
49Contact USSD alerts
Menu based services		*128#
50Contact USSD alerts
Menu based services		*134#
51Contact USSD alerts
Menu based services		*147#
52Contact USSD alerts
Menu based services		*148#
53Contact USSD alerts
Menu based services		*150#
54Contact USSD alerts
Menu based services		*151#
55Contact USSD alerts
Menu based services		*161#
56Contact USSD alerts
Menu based services		*171#
57Contact USSD alerts
Menu based services		*181#
58Contact USSD alerts
Menu based services		*189#
59Contact USSD alerts
Menu based services		*191#
60Contact USSD alerts
Menu based services		*201#
61Contact USSD alerts
Menu based services		*367#
62Contact USSD alerts
Menu based services		*369#
63Contact USSD alerts
Menu based services		*500#
64Contact USSD alerts
Menu based services		*501#
65Contact USSD alerts
Menu based services		*502#
66Contact USSD alerts
Menu based services		*511#
67Contact USSD alerts
Menu based services		*525#
68Contact USSD alerts
Menu based services		*550#
69Contact USSD alerts
Menu based services		*566#
70Contact USSD alerts
Menu based services		*569#
71Contact USSD alerts
Menu based services		*666#
72Contact USSD alerts
Menu based services		*786#
73Contact USSD alerts
Menu based services		*789#
74Winbig Challenge*567*7#
75Play n Win Challenge*777#
76Games*567*5#
77Callertune*567#
78Profile Callertune*567*6#

Office Addresses:

Sr No.OfficeContact No.Address
1Office Address–Vodafone Idea Limited (formerly Idea Cellular Limited),
An Aditya Birla Group And Vodafone partnership,
Birla Centurion, 10th Floor, Plot No. 794, B Wing,
Pandurang Budhkar Marg, Worli, Mumbai – 400 030 India
2Registered address079-66714000,
Fax: 079-23232251		Vodafone Idea Limited (formerly Idea Cellular Limited),
An Aditya Birla Group And Vodafone partnership,
Suman Tower, Plot No. 18, Sector no. 11, Gandhinagar – 382011

Social Links:

Vi Customer Care Number

In conclusion, customer care numbers serve as a lifeline between businesses and consumers, playing a critical role in ensuring seamless communication, faster problem-solving, and higher satisfaction. In today’s customer-centric world, timely support is not just a convenience — it’s a necessity. Whether you’re facing issues related to delayed deliveries, failed transactions, service outages, login problems, or billing errors, having access to the right customer care numbers can be the difference between a frustrating experience and a quick resolution. Every major industry — be it telecom, banking, e-commerce, travel, or utilities — provides dedicated customer care numbers to offer real-time human assistance, helping you get answers, register complaints, or resolve issues without wasting valuable time. These numbers are often toll-free, active 24/7, and are designed to simplify your service experience by directly connecting you to a trained support team.

Moreover, in emergency situations or when digital channels fail to provide clarity, customer care numbers become the most reliable fallback for immediate help. With the growing complexity of services and the increasing dependency on digital platforms, keeping a list of verified and updated customer care numbers has become essential for every individual. Not only do they save you from unnecessary stress, but they also reflect a proactive approach to managing your consumer rights. Whether you are calling for personal needs or assisting a friend or family member, knowing the right customer care number can save time, reduce effort, and provide peace of mind. So, never underestimate the importance of customer care numbers — they are the backbone of effective customer service and a powerful resource every user should keep handy.

Vi Customer Care Number

📞 Frequently Asked Questions (FAQs) About Customer Care Numbers

In today’s service-driven world, having quick access to customer care numbers is essential. Whether it’s a mobile recharge issue, a bank query, or a refund request on an e-commerce order, the first thing most people look for is the customer care number of the concerned company. Below is a comprehensive FAQ guide that addresses common questions users have regarding customer care numbers — so you always know how to get help, when you need it.

❓ What are Customer Care Numbers?

Customer care numbers are official phone numbers provided by companies, organizations, and service providers that allow customers to reach out for assistance, inquiries, complaints, or feedback. These numbers often connect users to trained customer service representatives who help resolve issues in real time.

❓ Why are Customer Care Numbers Important?

Customer care numbers are crucial for:

  • Immediate support during technical glitches or service outages.

  • Filing complaints about products, services, or transactions.

  • Resolving account issues, like password resets or billing disputes.

  • Tracking orders, making service requests, or modifying subscriptions.

They eliminate the need for long email threads or delayed support tickets by providing real-time human assistance.

❓ Are Customer Care Numbers Always Toll-Free?

Not always. While many companies offer toll-free customer care numbers (usually starting with 1800 or 1860), some may have standard-rate numbers, especially in niche sectors. Always check if the number is toll-free or charged based on your telecom plan.

❓ Can I Contact Customer Care 24/7?

It depends on the company. Some businesses (especially banks, telecom providers, or OTT platforms) offer 24/7 customer care numbers, while others operate only during working hours. It’s best to verify the company’s official service hours before calling.

❓ How Do I Find Verified Customer Care Numbers?

To find authentic and updated customer care numbers:

  • Visit the official website of the company.

  • Check the company’s mobile app (under Contact Us or Help).

  • Look for support details on verified social media pages.

  • Use trusted online directories like OnlineCustomerCareInfo.com or IndiaCustomerCare.com for a compiled list of companies and their contact info.

⚠️ Avoid calling numbers from random forums or unofficial sites to protect yourself from scams.

❓ Is There an Alternative to Calling Customer Care Numbers?

Yes, many companies now offer:

  • Live chat on websites or apps.

  • Email support.

  • WhatsApp customer care.

  • Support through social media (Twitter, Facebook).
    However, customer care numbers still remain the most direct and reliable way to speak to a human agent.

❓ What Should I Keep Ready Before Calling Customer Care?

To save time and get faster support, keep these ready:

  • Your customer ID/account number.

  • Transaction/order details.

  • A brief description of your issue.

  • Any error messages or screenshots (if the company offers WhatsApp or email support too).

❓ What If My Call to Customer Care Number Isn’t Answered?

This could be due to:

  • High call volumes.

  • Calling outside working hours.

  • Technical issues at the service provider’s end.

You can try again later, or use alternate support methods like chat, email, or app-based ticket systems.

❓ Can I Complain If the Customer Care Response Is Poor?

Absolutely. If a company’s customer care number does not provide proper service:

  • Escalate the issue to higher authorities or nodal officers (many companies have this structure).

  • File a complaint on platforms like the National Consumer Helpline (NCH) in India.

  • Leave feedback on Google Reviews, consumer forums, or the company’s website.

❓ Are There Industry-Specific Customer Care Numbers?

Yes, most sectors have their own dedicated customer care numbers:

  • Telecom: Airtel, Jio, Vi, BSNL

  • Banking: SBI, HDFC, ICICI, Axis

  • E-commerce: Amazon, Flipkart, Meesho

  • Airlines: Indigo, Air India, Vistara

  • Food Delivery: Swiggy, Zomato

  • And many more…

Using the correct customer care number for the specific service ensures quicker and more accurate assistance.

❓ Is It Safe to Share Information Over Customer Care Calls?

Yes, if you’re calling an official customer care number. However:

  • Never share your OTP, debit/credit card PIN, or CVV — genuine customer service agents will never ask for these.

  • Avoid sharing sensitive data unless you are 100% sure the number is legitimate.

✅  Conclusion

Customer care numbers are your first line of support when dealing with any product or service issue. Knowing how to find, use, and verify these numbers ensures a smooth, safe, and efficient resolution process. Whether it’s to fix an urgent issue or to simply ask a question, reliable customer care numbers empower you as a consumer and make your service experience hassle-free.

Vi Customer Care Number

We hope this post helped you better understand the importance and usage of a customer care number in solving service-related issues quickly. If you found this information helpful or if you’ve used a customer care number recently and had a good (or bad) experience, we’d love to hear from you. Was the customer care number easy to find? Did it connect you to the right support team? Let us know in the comments below. If you’re searching for a specific customer care number or facing difficulty connecting to a company’s support, feel free to ask — we’re here to help you find the right customer care number for your needs. Your feedback helps us keep this information accurate and useful for everyone.

Vi Customer Care Number

Know a verified customer care number that’s not listed here? Help others by sharing it with us! Whether it’s a local business, startup, or a well-known brand, your contribution can save someone time and frustration. Simply comment in the below comment section or contact us through our contact page — we’ll verify and publish it to help our growing community get faster support.
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