West Bengal State Government Contact Number

customer care number

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West Bengal State Government Contact Number

Organization:

  • wb.gov.in

Website:

Email:

Important Links:

Emergency Contacts

Sr No.ServiceContact Numbers
1Police Control Room100
2Lalbazar Control Room
033-22141310
3West Bengal Police
033-22141946
4Fire101
5St. Johns Ambulance (H.Q.)
033-24863926
6West Bengal State Electricity Board
033-23591915
7CESC Low Tension Helpline
9163398839
8CESC High Tension Helpline
033-22259157
9Howrah Station, Main Enquiry1310 / 1331 / 26602217 (New Complex)
10Sealdah Station, Main Enquiry
033-23503535
(PNT)
11G.R.P. Howrah
033-26413508
12G.R.P. Sealdah
033-23527573
13Central Blood Bank
033-23510620

Ministers Contacts Details

SerialDepartmentMinister-In-ChargeMinister Of State With Independent ChargeMinister Of StatePhoneEmailFaxAddress
1AgricultureSri Sobhandeb Chattopadhyay  
033-22535181
micagriwb@gmail.com
033-22145757
Nabanna, 3rd Floor, 325 Sarat Chatterjee Road, Mandirtala, Shibpur, Howrah – 711102
2Agricultural Marketing Sri Becharam Manna 
033-22520619
mannabecharam@gmail.com
pulaksrkr@gmail.com
033-22520307
Khadya Bhavan, 4th Floor, Block B, 11A Mirza Ghalib Street, Kolkata – 700087
3Animal Resources DevelopmentSri Swapan Debnath 
033-23351144
mic.ard.wb@gmail.com
033-23351130
Prani Sampad Bhavan, LB-2, Sector-III Salt Lake City, Kolkata – 700106
4Backward Classes Welfare Sri Bulu Chik Baraik 
033-23343603
mic.bcwd@gmail.com
033-23343217
Administrative Building, SDO Bidhanagar, 4thFloor, DJ-4, Salt Lake Sector II, Kolkata – 700091
5Science and Technology and Bio-TechnologySri Ujjal Biswas  ps2micstbt@gmail.com Vigyan Chetana Bhavan, 26/B, Block-DD, Sector-I, Salt Lake, Kolkata – 700064
6Consumer AffairsSri Biplab Mitra Sri Srikant Mahato
033-22527483
mic.cad-wb@nic.in
033-22527483
Kreta Suraksha Bhawan, (Inside Khadya Bhavan Complex), 3rd Floor, 11A Mirza Ghalib Street, Kolkata – 700087
7Co-operationSri Pradip Kr. Mazumdar  
033-22144001

pstoministercoop@gmail.com
033-22143441
New Secretariat Building, Block-C, 3rdFloor, 1 Kiran Sankar Roy Road, Kolkata – 700001
8Correctional Administration Sri Akhil Giri 
033-22625695
mic.dca-wb@nic.in
033-22625692
Jessop Building, 1st Floor,63 Netaji Subhas Road, Kolkata – 700001
9Disaster Management and Civil DefenceJanab Javed Ahmed Khan  
033-22144052
micfes.dm.cd@gmail.com
033-22144051
Nabanna, 2nd Floor, 325 Sarat Chatterjee Road, Mandirtala, Shibpur, Howrah – 711102
10EnvironmentMd. Ghulam Rabbani  Prani Sampad Bhavan,5th Floor,LB-2, Sector-III, Salt Lake ,Kolkata-700098
11Finance Smt. Chandrima Bhattacharya 
033-22535492
mosfdwb21@gmail.com
033-22140041
Nabanna, 6th Floor, 325 Sarat Chatterjee Road, Shibpur, Howrah – 711102
12Fire and Emergency Services Sri Sujit Bose 
033-23373728
mosicfiredepartment@gmail.com
033-23373729
Bikash Bhavan, 2nd Floor, South Block, Sector I, Salt Lake, Kolkata – 700091
13Fisheries, Aquaculture, Aquatic Resources and Fishing Harbour Sri Biplab Roy Chowdhury 
033-23570078
fisheriesmic@gmail.com
033-23570086
Benfish Tower, 8th Floor, 31 GN Block, Salt Lake, Sector V Kolkata – 700091
14Food and SuppliesSri Rathin Ghosh Smt. Jyotsna Mandi
033-22521388
micfoodgovtwb@gmail.com
033-22520445
Khadya Bhavan, 11A Mirza Ghalib Street, Kolkata – 700087
15Food Processing Industries and HorticultureSri Arup Roy  
033-40292999
micfpihwb@gmail.com
033-23573221
Benfish Tower, 4th Floor, GN Block, Sector V, Salt Lake City, Kolkata – 700091
16ForestsSri Jyoti Priya Mallick Smt. Birbaha Hansda
033-23354040
pstomicforest@gmail.com
033-23354028
Address: Aranya Bhawan, Block LA-10A, Sector-III, Salt Lake, Kolkata – 700 106
17Health and Family WelfareMamata Banerjee Smt. Chandrima Bhattachar ya
033-22143101
cm-wb@nic.in
033-22143528
Nabanna, 14th Floor, 325 Sarat Chatterjee Road, Mandirtala, Shibpur, Howrah – 711102
18Higher EducationSri Bratya Basu  
033-23588858
michighede@wb.gov.in
033-23376783
Bikash Bhavan, 5th Floor, East Block, Sector I, Salt Lake, Kolkata – 700091
19Home and Hill AffairsMamata Banerjee  
033-22143101
cm-wb@nic.in
033-22143528
Nabanna, 14th Floor, 325 Sarat Chatterjee Road, Mandirtala, Shibpur, Howrah – 711102
20HousingSri Aroop Biswas  
033-22624005
mhousing56@yahoo.com
033-22624091
New Secretariat Building, Block-C, 3rd Floor, 1 K.S.Roy Road, Kolkata- 700001
21Information and Cultural AffairsMamata Banerjee Sri Indranil Sen
033-22143101
cm-wb@nic.in
033-22143528
Nabanna, 14thFloor, 325 Sarat Chatterjee Road, Mandirtala, Shibpur, Howrah – 711102
22Information Technology and ElectronicsSri Babul Supriyo  
033-235752544
micit@wb.gov.in Monibhandar, 6th Floor, Premise of Webel Bhavan, Block EP & GP, Sector-V, Salt Lake, Kolkata – 700091
23Irrigation and WaterwaysSri Partha Bhowmick Smt. Yeasmin Sabina
033-23215103
hmiciwd@gmail.com Jalasampad Bhaban, 1st floor, Bidhannagar, Salt Lake, Kolkata – 700091
24JudicialSri Moloy Ghatak  
033-22145802
ghatak.moloy@gmail.com
033-22143010
Writers’ Building, Kolkata – 700001 & Nabanna, 6th Floor, 325 Sarat Chatterjee Road, Mandirtala, Shibpur, Howrah – 711102
25LabourSri Moloy Ghatak 
033-22627189
ghatak.moloy@gmail.com
033-22627141
New Secretariat Building Block A 12th Floor, 1 Kiran Sankar Roy Road, Kolkata – 700001
26Land and Land Reforms & Refugee Relief and RehabilitationMamata Banerjee Smt. Chandrima Bhattachar ya
033-22143101
cm-wb@nic.in
033-22143528
Nabanna, 14th Floor, 325 Sarat Chatterjee Road, Mandirtala, Shibpur, Howrah – 711102
27Industry, Commerce and EnterprisesDr. Shashi Panja  
033-40050111
micicewb@wb.gov.in Shilpa Sadan, 6th Floor, 4 Abanindranath Tagore Sarani (Camac Street), Kolkata – 700 016
28LawSri Moloy Ghatak  
033-22535176
ghatak.moloy@gmail.com
033-22144036
Writers’ Building, Kolkata – 700001 & Nabanna, 6th Floor, 325 Sarat Chatterjee Road, Mandirtala, Shibpur, Howrah – 711102
29Mass Education Extension and Library ServicesJanab Siddiqullah Choudhury  
033-23343938
mos.meels@gmail.com
033-23343938
Bikash Bhavan, 5th Floor, Salt Lake, Kolkata – 700091
30Micro, Small & Medium Enterprises and TextilesSri Chandranath Sinha Sri Tajmul Hossain
033-22145663
micmsmet.21@gmail.com Shilpa Sadan, 6th Floor, 4 No. Abanindranath Tagore Sarani (Camac Street), Kolkata – 700 016
31Minority Affairs and Madrasah EducationMamata Banerjee Sri Tajmul Hossain
033-22143101
cm-wb@nic.in
033-22143528
Nabanna, 14th Floor, 325 Sarat Chatterjee Road, Mandirtala, Shibpur, Howrah – 711102
32Non-Conventional and Renewable Energy SourcesSri Babul Supriyo  
033-23570093
micnres-wb@bangla.gov.in
033-23570097
Bikalpa Shakti Bhavan1st Floor, J-1/10, EP & GP Block, Sector V, Salt Lake, Kolkata -700091
33North Bengal DevelopmentSri Udayan Guha Smt. Yeasmin Sabina
033-22305482
udayanguha.dta@gmail.com
033-22300015
Mitra Building (4th Floor), 8 Lyons Range, Kolkata – 700 001
34Panchayats and Rural DevelopmentSri Pradip Kr. Mazumdar Sri Becharam Manna &
Smt. Seuli Saha
033-23353334
micprd2022@gmail.com Joint Administrative Building, 7th Floor, Wing B, Block – HC7, Sector – III, Salt Lake City, Kolkata – 700106
35Parliamentary AffairsSri Sobhandeb Chattopadhyay Smt. Sandhyara ni Tudu
033-22535181
micagriwb@gmail.com
033-22145757
Nabanna, 3rd Floor, 325 Sarat Chatterjee Road, Mandirtala, Shibpur, Howrah – 711102
36Paschimanchal Unnayan Affairs Smt. Sandhyarani Tudu 
033-23370225
, 0250(Ext)
sandhyaranitudu5@gmail.com
033-23370250
Paschimanchal Unnayan Affairs Department, Poura Bhawan, FD 415A, 5th Floor, Sector – III, Salt Lake City, Kolkata – 700106
37Personnel and Administrative ReformsMamata Banerjee  
033-22143101
cm-wb@nic.in
033-22143528
Nabanna, 14th Floor, 325 Sarat Chatterjee Road, Mandirtala, Shibpur, Howrah – 711102
38Planning and StatisticsMamata Banerjee Smt. Chandrima Bhattachar ya
033-22143101
cm-wb@nic.in
033-22143528
Nabanna, 14th Floor, 325 Sarat Chatterjee Road, Mandirtala, Shibpur, Howrah – 711102
39Programme Monitoring Smt. Chandrima Bhattacharya  cm-wb@nic.in Joint Administrative Building HC – 7, Sector – III, Saltlake, Kolkata – 700106
40PowerSri Aroop Biswas Janab Akhruzzam an
033-23350768
micpowerwb1@gmail.com
033-23355151
Bidyut Unnayan Bhavan, 6th Floor, Plot 3/C Block LA, Sector III, Salt Lake, Kolkata – 700098
41Public Health EngineeringSri Pulak Roy  
033-29520170
mic@wbphed.gov.in NIJALAY, Janaswasthya Karigari Bhawan, 7th floor, Room no. 710-715, Plot no. CN-8, Block CN, Sector V, Bidhannagar, Kolkata – 700091
42Public WorksSri Pulak Roy  
033-22141616
micpwd@gmail.com
033-22144788
Nabanna, 325 Sarat Chatterjee Road, 8th Floor, Mandirtala, Shibpur, Howrah – 711102
43Public Enterprises and Industrial ReconstructionSri Jyoti Priya Mallick  
033-22820676
mic.peir-bgla@bangla.gov.in
033-22820771
Shilpa Sadan, 6th Floor, 4 No. Abanindranath Tagore Sarani (Camac Street), Kolkata – 700016
44School EducationSri Bratya Basu Sri Satyajit Barman
033-23342256
edu.min.wb@gmail.com
ps2miced@gmail.com
033-23376783
Bikash Bhavan, 5th Floor, Salt Lake, Kolkata – 700091
45Self Help Group and Self Employment  Smt. Birbaha HansdaYeasmin Sabina
033-22627270
 
033-22627247
Kreta Suraksha Bhawan, 1st Floor, 11A Mirza Ghalib Street, Kolkata – 700087
46Sundarban AffairsSri Bankim Chandra Hazra  
033-23218238
mossaiw_91@yahoo.com
033-23373544
Mayukh Bhawan, Top Floor, Salt Lake, Kolkata – 700091
47Technical Education, Training & Skill Development Sri Indranil Sen 
033-23245854
mostetsdwb@gmail.com
033-23245853
Karigori Bhawan, 2nd Floor, Action Area: III, Plot: B-7, New Town, Rajarhat, Kolkata – 700160
48TourismSri Indranil Sen 
033-22628331
mostourismwb@gmail.com
033-22628331
New Secretariat Building, Block A, 3rd Floor, 1 Kiran Sankar Roy Road, Kolkata – 700001
49TransportSri Snehasis Chakraborty Sri Dilip Mondal
033-22625403
pstomictransportwb@gmail.com Paribahan Bhawan, 12 R N Mukherjee Road, Kolkata – 700001
50Tribal Development Sri Bulu Chik Baraik 
033-68105918
jstddwb65@gmail.com Adivasi Bhawan, Premises No.2221, Action Area-IIIA, Rajarhat – Newtown, Kolkata – 700156. Near 260 Bus Stand.
51Urban Development and Municipal AffairsJanab Firhad Hakim  
033-23583500
micmaudwb@gmail.com Nagarayan, DF-8, Sector-I, Salt Lake, Kolkata – 700064
52Water Resources Investigation and DevelopmentSri Manas Ranjan Bhunia  
033-22520038
ps2micwridd@gmail.com Khadya Bhavan, Block-A, 5th Floor, 11A Mirza Ghalib Street, Kolkata – 700087
53Women and Child Development and Social WelfareDr. Shashi Panja  
033-23345673
shashipanja@yahoo.com
033-23345673
Bikash Bhavan, 10th Floor, Salt Lake, Kolkata – 700091
54Youth Services and SportsSri Aroop Biswas Sri Manoj Tiwari
033-22627462
biswas.aroop@gmail.com
033-22627462
New Secretariat Building, Block A, 6th Floor, 1 Kiran Sankar Roy Road, Kolkata – 700001

Secretaries Contacts

SerialDepartmentSecretaryPhoneEmailFaxAddress
1 Chief Secretary, Sri B.P. Gopalika, IAS
033-22145858
cs-westbengal@nic.in
033-22144328
Nabanna , 13th Floor, 325, Sarat Chatterjee Road, Mandirtala Shibpur, Howrah-711102
2AgriculturePrincipal Secretary, Sri Onkar Singh Meena, IAS
033-22535124
,
033-22501057
ps.agri-wb@nic.in
033-22143045
Nabanna, 3rdFloor, 25,SaratChatterjee Road, Mandirtala, Shibpur, Howrah-711102
3Agricultural MarketingAdditional Chief Secretary, Sri Anil Verma, IAS
033-22520441
prsecy.amd-wb@bangla.gov.in
033-22520652
Khadya Bhavan,4th Floor, 11A,Mirza Galib Street kolkata-700087
4Animal Resources DevelopmentAdditional Chief Secretary, (Additional Charge) , Sri Vivek Kumar,IAS
033-23351152
secy.ard-wb@nic.in
033-23351128
Pranisampad Bhawan, LB-2,Sector-III, Salt Lake, Kolkata-700106
5Backward Classes WelfareSecretary, Shri Sanjay Bansal, IAS
033-23371040
secretarybcw@gmail.com
033-23212136
Administrative Building,SDO, Bidhanagar,DJ-4, Saltlake, Sector-II, Kolkata-700091
6Consumer AffairsAdditional Chief Secretary, Smt. Roshni Sen, IAS
033-22520624
prsecy.cad-wb@bangla.gov.in
033-22520160
/
033-22520053
Kreta Suraksha Bhawan,11A, Mirza Ghalib Street Kolkata- 700087
7Co-operationAdditional Chief Secretary (Additional Charge), Dr. Krishna Gupta, IAS
033-22143488
secy.cooperation@gmail.com
033-22143776
New Secretariat Building,4th Floor, Block C, 1 K.S Roy Road, Kolkata-700001
8Correctional AdministrationPrincipal Secretary (Additional Charge), Sri Binod Kumar
033-22625696
principalsecydca@gmail.com
033-22625696
Jessop Building, 1st Floor 63 N S Road, Kolkata-700001
9Disaster Management and Civil DefencePrincipal Secretary, Sri Dushyant Nariala, IAS
033-22143674
ps.dmd-wb@nic.in , secrelief@wb.gov.in
033-22144005
Nabanna, 2nd Floor, 325 Sarat Chatterjee Road,Mandirtala, Shibpur, Howrah-711102
10EnvironmentAdditional Chief Secretary (Additional Charge), Smt. Roshni Sen, IAS
033-23352742
acsenvwb@gmail.com
033-23350271
Prani Sampad Bhavan, 5th Floor,LB-2, Sector-III, Salt Lake, Kolkata-700098
11FinanceAdditional Chief Secretary,Dr. Manoj Pant, IAS
033-22143695
fs-wb@nic.in
033-22141391
Nabanna,12th Floor, 325 Sarat Chatterjee Road,Mandirtala, Shibpur, Howrah-711102
12Fire and Emergency ServicesAdditional Chief Secretary, Sri Manoj Kumar Agarwal, IAS
033-23581130
firedepartment@rediffmail.com
033-23211454
Bikash Bhavan, South Block, Salt Lake, Kolkata-700091
13Fisheries, Aquaculture, Aquatic Resources and Fishing HarbourAdditional Chief Secretary (Additional Charge) Smt. Roshni Sen
033-23570077
prsecy.fisheries@gmail.com
033-23570072
Benfish Tower, 31 GN Block, 8th Floor, IT Building, Salt Lake, Sector V, Kolkata-700091
14Food and SuppliesSecretary, Sri Parwez Ahmad Siddiqui, IAS
033-22522800
itcellfswb@gmail.com
033-22523492
Khadya Bhavan, 11A, Mirza Ghalib Street Kolkata-700087
15Food Processing Industries and HorticultureAdditional Chief Secretary, Dr Subrata Gupta, IAS
033-46027104
,
033-2357589
psfpihwb@gmail.com
033-23577665
Benfish Tower, 4th Floor,GN Block, Sector V Salt Lake City, Kolkata – 700091
16ForestsAdditional Chief Secretary, Sri Vivek Kumar, IAS
033-23354030
acsforestwb@gmail.com
033-23354020
Aranya Bhawan, Block LA-10A , Sector-III, Salt Lake, Kolkata -700106
17Health and Family WelfarePrincipal Secretary, Sri Narayan Swaroop Nigam, IAS
033-23575899
prin.secy.wbhealth@gmail.com
033-23577907
Swasthya Bhawan, GN-29, Sector V, Salt Lake, Kolkata-700091
18Higher EducationPrincipal Secretary, (Additional Charge) Sri Manish Jain,IAS
033-23378573
,
033-23587266
highereducationwb@gmail.com
033-23587266
Bikash Bhavan, 6th Floor, East Block, Salt Lake, Kolkata-700091
19Home and Hill AffairsPrincipal Secretary, Smt. Nandini Chakravorty, IAS
033-22145656
wb.secyhome@gmail.com
033-22143001
Nabanna , 13th Floor,325, Sarat Chatterjee Road,Mandirtala, Shibpur, Howrah-711102
20HousingPrincipal Secretary, Shri Rajesh Kumar Sinha, IAS
033-22625770
prsecy.housing-wb@nic.in
033-22625718
N.S. Building, Block-A, 1st Floor
21Industry, Commerce and EnterprisesPrincipal Secretary, Smt. Vandana Yadav, IAS
033-40727012
secci@wb.gov.in Shilpa Sadan, 6th Floor, 4 Abanindranath Tagore Sarani (Camac Street), Kolkata – 700 016
22Information and Cultural AffairsSecretary, Sri Santanu Basu , IAS
033-22143614
,
033-22535201
secica@wb.gov.in
033-22535201
Nabanna,9th Floor, 325 Sarat Chatterjee Road,Mandirtala, Shibpur, Howrah-711102
23Information Technology and ElectronicsAdditional Chief Secretary (Additional Charge) Sri Manoj Kumar Agarwal, IAS
033-23572533
secit@wb.gov.in
033-23572534
“Monibhandar”, 6th Floor, Webel Bhavan Complex , Block – EP & GP, Sector- V, saltlake,Kolkata -700091
24Irrigation and WaterwaysPrincipal Secretary, Sri Prabhat Kumar Mishra, IAS
033-23215616
iwd.prsecy@gmail.com
033-23340251
Jalasampad Bhawan,1st Floor Bidhannagar, Salt Lake, Kolkata-700091
25JudicialPrincipal Secretary, Shri Siddhartha Kanjilal, WBJS
033-22145824
secy.judicial@gmail.com
033-22145225
Writers’ Building, 1st Floor, Main Block, Kolkata-700001
26LabourAdditional Chief Secretary, Sri Barun Kumar Ray, IAS
033-22625845
labour-wb@gov.in
033-22625865
New Secretariat Building ,Block-A, 12th Floor,1, K. S. Roy Road, Kolkata-700001
27Land and Land Reforms & Refugee Relief and RehabilitationSecretary, Smt. Smaraki Mahapatra, IAS
033-22144022
seclr@wb.gov.in
033-22143267
Nabanna , 6th Floor,325, Sarat Chatterjee Road,Mandirtala, Shibpur,Howrah-711102
28LawPrincipal Secretary, Sri Pradip Kumar Panja, WBJS
033-22143173
, 4458(Extn)
seclaw@wb.gov.in
033-22144288
Writers Building, Main Block, 1st Floor Kolkata-700001
29Mass Education Extension and Library ServicesAdditional Chief Secretary, Dr. Krishna Gupta , IAS
033-23342764
secy.meels@gmail.com
033-23348535
Bikash Bhavan, 9th Floor,Salt Lake, Kolkata-700091
30Micro, Small & Medium Enterprises and TextilesPrincipal Secretary, Sri Rajesh Pandey, IAS
033-22801601
acs.msme@gmail.com
033-22801602
Shilpa Sadan,5th Floor,4 No.Abanindranath Tagore Sarani (Camac Street), Kolkata-700 016
31Minority Affairs and Madrasah EducationPrincipal Secretary Sri Binod Kumar
033-22501013
mame.wb@gmail.com , mame-wb@nic.in
033-22141708
Nabanna, 3rd Floor, 325 Sarat Chatterjee Road,Mandirtala, Shibpur,Howrah-711102
32North Bengal DevelopmentPrincipal Secretary (Additional Charge) Sri Dushyant Nariala, I.A.S
033-22305777
secy.nbdd@gmail.com
033-22300015
Mitra Building, 4th Floor,8, Lyons Range, Kolkata-700001
33Non-Conventional and Renewable Energy SourcesSecretary, (Additional Charge) Sri Santanu Basu, IAS
033-23576569
wbnreswb@gmail.com pr.secy.wbnres@gmail.com
033-23576569
Bikalpa Shakti Bhavan 2nd Floor,J-1/10,EP & GP Block, Sector V, Saltlake ,Kolkata -700091
34Panchayats and Rural DevelopmentSecretary, Dr. P. Ulaganathan
033-23356103
secyprd@gmail.comsecy.prd-wb@bangla.gov.in Joint Administrative Building,7th Floor, Block HC ,Plot No 7, Wing B, Sector III, Salt Lake,Kolkata-700106
35Parliamentary AffairsPrincipal Secretary (Additional Charge), Smt. Nandini Chakravorty, IAS
033-22145656
, 4073(Extn)
wb.secyhome@gmail.com
033-22143001
Nabanna,13th Floor, 325, Sarat Chatterjee Road,Mandirtala ,Shibpur, Howrah-711102
36Pashimanchal Unnayan AffairsSecretary, Shri Sanjay Bansal, IAS
033-23370237
paschimanchalunnayan@yahoo.co.in
033-23370257
Pashimanchal Unnayan Affairs Department,Poura Bhawan,5th Floor, Salt Lake,Kolkata-700106
37Personnel and Administrative ReformsPrincipal Secretary (Additional Charge) Sri Prabhat Kumar Mishra, IAS
033-22143655
secy.par-wb@nic.in
033-22143318
Nabanna, 7th Floor,325 Sarat Chatterjee Road, Mandirtala, Shibpur,Howrah-711102
38Planning and StatisticsAdditional Chief Secretary (Additional Charge), Dr. Manoj Pant, IAS
033-23211104
acs.devpl@nic.in secypspm@gmail.com
033-23211252
Joint Administrative Building,Block HC7,Sector-III Salt Lake Kolkata-700106
39Programme MonitoringSecretary, Dr. P. B. Salim, IAS   Joint Administrative Building, Block HC-7, Sector-III, Salt Lake, Kolkata – 700106
40PowerSecretary, (Additional Charge) Sri Santanu Basu, IAS
033-23351269
powersecy@wb.gov.in
033-23358378
Biddyut Unnayan Bhawan ,5th Floor,Plot 3/C,Block LA,Salt Lake,Kolkata-700098
41Public Health EngineeringPrincipal Secretary, Sri Surendra Gupta, IAS
033-29520141
secy@wbphed.gov.in New Secretariat Buildings,7th Floor,1,K.S.Roy Road,Kolkata-700001
42Public WorksSecretary, Smt. Antara Acharya, IAS
033-22145444
secpwd@wb.gov.in
033-22145825
Nabanna,325, Sarat Chatterjee Road,8th ,Mandirtala Shibpur,Howrah-711102
43Public Enterprises and Industrial ReconstructionSecretary, Smt. Smita Pandey, IAS
033-22820674
prssecy.peird-wb@bangla.gov.in,
peir15112019@gmail.com
 Shilpa Sadan, 2nd Floor, 4, Abanindranath Tagore Sarani (Camac Street), Kolkata-700 016
44School EducationPrincipal Secretary, Sri Manish Jain, IAS
033-23342228
wbssed@gmail.com,
033-23376561
Bikash Bhavan,6th Floor, Salt Lake,Kolkata-700091
45Science and Technology and Bio-technologyAdditional Chief Secretary, Shri Hirdyesh Mohan, IAS
033-23345809
pssciencetechnology@gmail.com Vigyan Chetana Bhavan,26/B,Block-DD,Sector-I,Salt Lake,Kolkata-700064
46Self Help Group and Self EmploymentPrincipal Secretary, Dr. Ravi Inder Singh, IAS033-2262 5941(O),
033-24851628
(Res)
shgsewb@gmail.com
033-22625963
Kreta Suraksha Bhawan, 1st Floor, 11A, Mirza Ghalib Street, Kolkata 700087
47Sundarban AffairsAdditional Chief Secretary, Shri Atri Bhattacharya, IAS
033-23349769
,
033-23218238
prsecysad5@gmail.com
033-23349769
Mayukh Bhavan,1st,Salt Lake,Kolkata-700091
48Technical Education, Training & Skill DevelopmentPrincipal Secretary, Sri Anoop Kumar Aggarwal, IAS
033-23244799
prsecytetsd@gmail.com
033-23247888
Karigori Bhaban,2nd Floor, Action Area,III, Plot, B-7,New Town, Rajarhat,Kolkata-700160
49TourismPrincipal Secretary, (Additional Charge), Smt. Nandini Chakravorty, IAS
033-22144427
sec.tourism-wb@nic.in
033-22144695
New Secretariat Building ,3rd Floor, Block-A,1,K.S.Roy Road,Kolkata-700001
50TransportSecretary, Dr. Saumitra Mohan, IAS

033-22625404
/
033-22625405

sec.transportwb@gmail.com
033-22625406
Paribahan Bhaban,12 RN Mukherjee Road,Kolkata-700001
51Tribal DevelopmentSecretary, Smt. Choten Dhendup Lama, IAS
033-68105912
/
033-68105913
secretarytdd@gmail.com Adivasi Bhawan, Premises No.2221, Action Area-IIIA, Rajarhat- Newtown, Kolkata-700156. Near 260 Bus Stand.
52Urban Development and Municipal AffairsPrincipal Secretary , Shri Khalil Ahmed, IAS
033-23349394
secy.ma-wb@gov.in
033-23347880
Nagarayan, DF-8, Sector-I, Salt Lake, Kolkata -700064
53Water Resources Investigation and DevelopmentPrincipal Secretary, (Additional Charge) Sri Prabhat Kumar Mishra, IAS
033-22521144
wridd.wb@gmail.com , psecy.wridd-wb@gov.in
033-22521196
Khadya Bhavan,Block-A, 5th Floor 11A, Mirza Ghalib Street Kolkata-700087
54Women and Child Development and Social WelfarePrincipal Secretary, Smt. Sanghamitra Ghosh, IAS
033-23341563
secy.wcdsw@gmail.com
033-23341918
Bikash Bhavan,10th Floor,Salt Lake,Kolkata-700091
55Youth Services and SportsPrincipal Secretary, Shri Rajesh Kumar Sinha, IAS
033-22143345
sportssecywboffice@gmail.com
033-22145776
New Secretariat Building ,Block A,6th Floor 1 K. S. Roy Road Kolkata-700001

Superintendents of Police Contacts

Sr No.Name Of DistrictNameOffice No.Residence/ MobileE-MailFax No.
1AlipurduarSri Y. Raghuvamshi
03564-256244
03564-255052
spalipurduar@gmail.com
03564-256244
2BankuraSri Vaibhav Tiwari
03242-250305
03242-250306
spbankura@gmail.com
03242-250727
3BarasatSri Bhaskar Mukherjee
033-2547980
spbarasatpolicedistrict@gmail.com
0325-240028
4BaruipurSri Palash Chandra Dhali
033-24330010
baruipurpolice@gmail.com
033-24330070
5BasirhatDr Joby Thomas K.
0321-7264333
spbasirhatoffice@gmail.com
03217-264666
6BirbhumSri Raj Narayan Mukherjee
03462-255353
 spbirbhum@policewb.gov.in
03462- 254001
7BongaonMs. Joyeeta Bose
03215-255244
spbongaonpd@gmail.com
8Cooch BeharSri Dyutiman Bhattacharya
03582-227755
03582-227632
spdibcbr@gmail.com
03582-227745
9Dakshin DinajpurSri Chinmay Mittal
03522- 255650
spddinajpur@gmail.com
03522-255554
10DarjeelingSri Praween Prakash
03542-254270
0354-2254277
spdjg001@gmail.com
0354-2256555
11Diamond HarbourRahul Goswami24978466ddhpolicedistrict@gmail.com24978465
12Hooghly (Rural)Sri Kamanasish Sen
033-26804827
033-26802325
sphooghly-wb@nic.in
033-26804739
13Howrah (Rural)Ms. Swati Bhangalia
033-26616210
033-26538088
dcrbrural@gmail.com
033-26616400
14IslampurSri Jaspreet Singh
0352-6255008
islampurpd@gmail.com
15JalpaiguriSri Khandbahale Umesh Ganpat
03561-230492
03561-232024
spjpgwb@gmail.com
03561-231237
16JangipurSri Ananda Roy
3483266201
jangipurtelecom@gmail.com
17JhargramSri Arijit Sinha
03221-255198
9083269600
dcrbjhargram@gmail.com, dtjhargram@wbpolice.gov.in 
18KalimpongMs. Aparajita Rai
03552-255359
spkalimpong2020@gmail.com
03552-255002
(Wireless)
19MaldaSri Pradeep Kumar Yadav
03512-252520
9083270300
maldasp@gmail.com
03512-266223
20MurshidabadSri Surya Pratap Yadav
03482-250751
03482-250003
spmurshidabad@gmail.com
03482-250751
21KrishnanagarAmarnath K
03472-252843
03472-252303
spkngrpd@gmail.com
03472-253154
22Purba BardhamanAmandeep
03422-662956
0342-2624400
spdcrbbwn@gmail.com
0342-2663808
23Paschim MedinipurSri Dhritiman Sarkar
03222-275609
sppaschimmedinipur@gmail.com
03222-274298
24Purba MedinipurSri Soumyadip Bhattacharya
03228-269580
03228-269602
sppurbamedinipur@gmail.com
03228-269763
25PuruliaSri Avijit Banerjee
03252-222304
03252-222304
sppla7@gmail.com
03252-223588
26RaiganjMd. Sana Akhtar
03523-246461
0352-3246427
spudwb718@gmail.com
03523-246456
27RanaghatSri Kumar Sunny Raj
033-29513001
sprgtpd@gmail.com
28SundarbanSri Koteswara Rao Nalavath, IPS
03210-255701
sundarbanpolicedistrict@gmail.com
03210-255701

West Bengal State Government Contact Number

In conclusion, customer care numbers serve as a lifeline between businesses and consumers, playing a critical role in ensuring seamless communication, faster problem-solving, and higher satisfaction. In today’s customer-centric world, timely support is not just a convenience — it’s a necessity. Whether you’re facing issues related to delayed deliveries, failed transactions, service outages, login problems, or billing errors, having access to the right customer care numbers can be the difference between a frustrating experience and a quick resolution. Every major industry — be it telecom, banking, e-commerce, travel, or utilities — provides dedicated customer care numbers to offer real-time human assistance, helping you get answers, register complaints, or resolve issues without wasting valuable time. These numbers are often toll-free, active 24/7, and are designed to simplify your service experience by directly connecting you to a trained support team.

Moreover, in emergency situations or when digital channels fail to provide clarity, customer care numbers become the most reliable fallback for immediate help. With the growing complexity of services and the increasing dependency on digital platforms, keeping a list of verified and updated customer care numbers has become essential for every individual. Not only do they save you from unnecessary stress, but they also reflect a proactive approach to managing your consumer rights. Whether you are calling for personal needs or assisting a friend or family member, knowing the right customer care number can save time, reduce effort, and provide peace of mind. So, never underestimate the importance of customer care numbers — they are the backbone of effective customer service and a powerful resource every user should keep handy.

West Bengal State Government Contact Number

📞 Frequently Asked Questions (FAQs) About Customer Care Numbers

In today’s service-driven world, having quick access to customer care numbers is essential. Whether it’s a mobile recharge issue, a bank query, or a refund request on an e-commerce order, the first thing most people look for is the customer care number of the concerned company. Below is a comprehensive FAQ guide that addresses common questions users have regarding customer care numbers — so you always know how to get help, when you need it.

❓ What are Customer Care Numbers?

Customer care numbers are official phone numbers provided by companies, organizations, and service providers that allow customers to reach out for assistance, inquiries, complaints, or feedback. These numbers often connect users to trained customer service representatives who help resolve issues in real time.

❓ Why are Customer Care Numbers Important?

Customer care numbers are crucial for:

  • Immediate support during technical glitches or service outages.

  • Filing complaints about products, services, or transactions.

  • Resolving account issues, like password resets or billing disputes.

  • Tracking orders, making service requests, or modifying subscriptions.

They eliminate the need for long email threads or delayed support tickets by providing real-time human assistance.

❓ Are Customer Care Numbers Always Toll-Free?

Not always. While many companies offer toll-free customer care numbers (usually starting with 1800 or 1860), some may have standard-rate numbers, especially in niche sectors. Always check if the number is toll-free or charged based on your telecom plan.

❓ Can I Contact Customer Care 24/7?

It depends on the company. Some businesses (especially banks, telecom providers, or OTT platforms) offer 24/7 customer care numbers, while others operate only during working hours. It’s best to verify the company’s official service hours before calling.

❓ How Do I Find Verified Customer Care Numbers?

To find authentic and updated customer care numbers:

  • Visit the official website of the company.

  • Check the company’s mobile app (under Contact Us or Help).

  • Look for support details on verified social media pages.

  • Use trusted online directories like OnlineCustomerCareInfo.com or IndiaCustomerCare.com for a compiled list of companies and their contact info.

⚠️ Avoid calling numbers from random forums or unofficial sites to protect yourself from scams.

❓ Is There an Alternative to Calling Customer Care Numbers?

Yes, many companies now offer:

  • Live chat on websites or apps.

  • Email support.

  • WhatsApp customer care.

  • Support through social media (Twitter, Facebook).
    However, customer care numbers still remain the most direct and reliable way to speak to a human agent.

❓ What Should I Keep Ready Before Calling Customer Care?

To save time and get faster support, keep these ready:

  • Your customer ID/account number.

  • Transaction/order details.

  • A brief description of your issue.

  • Any error messages or screenshots (if the company offers WhatsApp or email support too).

❓ What If My Call to Customer Care Number Isn’t Answered?

This could be due to:

  • High call volumes.

  • Calling outside working hours.

  • Technical issues at the service provider’s end.

You can try again later, or use alternate support methods like chat, email, or app-based ticket systems.

❓ Can I Complain If the Customer Care Response Is Poor?

Absolutely. If a company’s customer care number does not provide proper service:

  • Escalate the issue to higher authorities or nodal officers (many companies have this structure).

  • File a complaint on platforms like the National Consumer Helpline (NCH) in India.

  • Leave feedback on Google Reviews, consumer forums, or the company’s website.

❓ Are There Industry-Specific Customer Care Numbers?

Yes, most sectors have their own dedicated customer care numbers:

  • Telecom: Airtel, Jio, Vi, BSNL

  • Banking: SBI, HDFC, ICICI, Axis

  • E-commerce: Amazon, Flipkart, Meesho

  • Airlines: Indigo, Air India, Vistara

  • Food Delivery: Swiggy, Zomato

  • And many more…

Using the correct customer care number for the specific service ensures quicker and more accurate assistance.

❓ Is It Safe to Share Information Over Customer Care Calls?

Yes, if you’re calling an official customer care number. However:

  • Never share your OTP, debit/credit card PIN, or CVV — genuine customer service agents will never ask for these.

  • Avoid sharing sensitive data unless you are 100% sure the number is legitimate.

✅  Conclusion

Customer care numbers are your first line of support when dealing with any product or service issue. Knowing how to find, use, and verify these numbers ensures a smooth, safe, and efficient resolution process. Whether it’s to fix an urgent issue or to simply ask a question, reliable customer care numbers empower you as a consumer and make your service experience hassle-free.

West Bengal State Government Contact Number

We hope this post helped you better understand the importance and usage of a customer care number in solving service-related issues quickly. If you found this information helpful or if you’ve used a customer care number recently and had a good (or bad) experience, we’d love to hear from you. Was the customer care number easy to find? Did it connect you to the right support team? Let us know in the comments below. If you’re searching for a specific customer care number or facing difficulty connecting to a company’s support, feel free to ask — we’re here to help you find the right customer care number for your needs. Your feedback helps us keep this information accurate and useful for everyone.

West Bengal State Government Contact Number

Know a verified customer care number that’s not listed here? Help others by sharing it with us! Whether it’s a local business, startup, or a well-known brand, your contribution can save someone time and frustration. Simply comment in the below comment section or contact us through our contact page — we’ll verify and publish it to help our growing community get faster support.
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