Organization:
Toll Free Number(s):
1800 121 222 (For Customer Support)
All India Number(s):
91212 91212 (For Support)
63590 10850 (For WhatsApp Support)
Website:
IVRS Menu: 1800 121 222
- Press 1: For New Connection
- Press 2: If you are an existing customer
Email:
- customercare@youbroadband.co.in (For Customer Support)
Important Links:
SMS Services
Send SMS to SERVE (Space) Account number/ username to 7065111146 or 8239766444 from your registered mobile number.
Regional Offices Address
Contact No.: 9121291212
WhatsApp: 6359010850
Email: customercare@youbroadband.co.in (Same For All)
| Sr. No. | Location | Address |
|---|---|---|
| 1 | Ahmedabad | YOU Broadband India Limited. A Block, Vodafone House, Corporate Road, Prahladnagar, Off S.G. Highway, Ahmedabad 380015 |
| 2 | Aurangabad | YOU Broadband India Limited. Shop No 14/15, Sidharth Arcade, Station Road, Near railway station, Aurangabad 431001 |
| 3 | Bangalore | YOU Broadband India Limited. No.12, Opp Kodava Samaja, 1st Main Vasanthnagar, Bangalore – 560052 |
| 4 | Chennai | YOU Broadband India Limited. C/O. Srishi Infrastructure Solutions Pvt. Ltd. Co-working space, No. 51/117, Nelson Towers, 1st Wing, 3rd Floor, Nelson Manickam Road, Aminjikarai, Chennai – 600029 |
| 5 | Hyderabad | YOU Broadband India Limited. H. No. 15-29-1000/HIG/199/1, 1st Floor, KPHB Colony, Phase-II near MRO Office Road No 5, Hyderabad – 500072, Telangana |
| 6 | Kakinada | YOU Broadband India Limited. D No. 12-2-28, Dantuvari Street, Suryarao Peta, Kakinada – 533001 |
| 7 | Mumbai | YOU Broadband India Limited. 10th Floor, Birla Centurion, Century Mills Compound, Pandurang Budhkar Marg, Worli, Mumbai – 400030, Maharashtra |
| 8 | Nagpur | YOU Broadband India Limited. C/O Metro Business Hub, 5th Floor, 519-522, Imperial Plaza, Opp. Anand Talkies, Somwar Bazar Road, Sitabuldi, Nagpur – 440012 |
| 9 | Nashik | YOU Broadband India Limited. Shop No. 1 And 2, Ground Floor, Suryansh Apartment, Vise Chauk, Gangapur Road, Nashik, 422013, Maharashtra |
| 10 | Navi Mumbai | YOU Broadband India Limited. Office No -30 And 31, Plot No.87, Apeejay Express, Sector 17, Sion-Panvel Highway Vashi, Navi Mumbai, Maharashtra 400708 |
| 11 | Navsari | YOU Broadband India Limited. Shop 1, Chanakya Apt., Opp. Old Court, Junathana, Navsari – 396445, Gujarat |
| 12 | Pune | YOU Broadband India Limited. The Work Lab 933A, Chaturshringi Rd, Opp. State bank of Mysore, Model Colony, Near Dnyaneshwar Paduka Chowk, Shivajinagar, Pune, Maharashtra 411016 |
| 13 | Rajkot | YOU Broadband India Limited. Office Number 303 and 304, Prasham Complex, Kasturba Rd, Sadar, Rajkot, Gujarat 360001 |
| 14 | Surat | YOU Broadband India Limited. 2nd And 3rd Floor, Iqara Centre, Adajan – Hazira Road, Surat – 395009, Gujarat |
| 15 | Thane | YOU Broadband India Limited. Mangolia CHS Ltd, 1st Floor Edenwoods, Pawar Nagar, Phase No. 2, SMT, Glady Alwaris Road, Off Pokhran Road – 2, Thane (West) |
| 16 | Vadodara | YOU Broadband India Limited. GF-01 And 02, Ground floor, K10 Grand, Opp. Vadodara Central, Sarabhai Campus, Genda Circle, Vadiwadi, Vadodara-390007, Gujarat |
| 17 | Valsad | YOU Broadband India Limited. 405-406, K. B. Shopping Mall, Halar Road, Opp. Shroff Building, Nr. Tower, Valsad – 396001 |
| 18 | Vapi | YOU Broadband India Limited. 2nd Floor, Shop No 21, Jay Tower, Imran Nagar, Opposite Imran Nagar Masjid, VAPI, Gujarat 396195 |
| 19 | Vijayawada | YOU Broadband India Limited. D no: 23-9-14, Library Street, Opp. A.K.T.P.H School, Satyanarayana Puram, Vijayawada – 520011 |
| 20 | Visakhapatnam | YOU Broadband India Limited. C/o My First office, D.No: 10-28-2/1/1, A – Square Business Center, Waltair Upland Main Road, Visakhapatnam, Andhra Pradesh – 530003 |
For Grievance Redressal
Level 1:
- If you have any query/complaint, then firstly you have to call 1800121222, 9121291212, 6359010850 or email at customercare@youbroadband.co.in
- You can also visit the Registered Office
Address: YOU Broadband India Limited
10th Floor, Birla Centurion, Century Mills
Compound, Pandurang Budhkar Marg, Worli,
Mumbai – 400030, Maharashtra - Your query will be resolved within 7 working days.
Level 2:
- If your query is not resolved within 7 working days, the you can contact to the Nodal Officers
| Sr. No. | Location | Emails | Address |
|---|---|---|---|
| Andhra Pradesh | |||
| 1 | Kakinada | nodal.andhrapradesh@youbroadband.co.in | D No. 12-2-28, Dantuvari Street, Suryarao Peta, Kakinada – 533001 |
| 2 | Vijayawada | nodal.andhrapradesh@youbroadband.co.in | D No: 23-9-14, Library Street, Opp. A.K.T.P.H School, Satyanarayana Puram, Vijayawada – 520011 |
| 3 | Visakhapatnam | nodal.andhrapradesh@youbroadband.co.in | YOU Broadband India Limited, C/o My First office, D.No: 10-28-2/1/1, A – Square Business Center, Waltair Upland Main Road, Visakhapatnam, Andhra Pradesh – 530003 |
| Haryana | |||
| 4 | Gurgaon | nodal.haryana@youbroadband.co.in | YOU Broadband India Limited, iWORKK, 2nd floor, 90, Mehrauli-Gurgaon Road, Opp. Sector-14, Industrial Development Area, Sector 16, Gurugram- 122001, Haryana |
| Gujarat | |||
| 5 | Ahmedabad | nodal.gujarat@youbroadband.co.in | YOU Broadband India Limited, A Block, Vodafone House, Corporate Road, Prahladnagar, Off S.G. Highway, Ahmedabad – 380015 |
| 6 | Navsari | nodal.gujarat@youbroadband.co.in | YOU Broadband India Limited, Shop 1, Chanakya Apt., Opp. Old Court, Junathana, Navsari – 396445, Gujarat |
| 7 | Rajkot | nodal.gujarat@youbroadband.co.in | YOU Broadband India Limited, 303 And 304, Prasam Complex, Near Dharam Cinema, KR Gandhi Marg, Rajkot – 360001, Gujarat |
| 8 | Surat | nodal.gujarat@youbroadband.co.in | YOU Broadband India Limited, 2nd And 3rd Floor, Iqara Centre, Adajan – Hazira Road, Surat – 395009, Gujarat |
| 9 | Vadodara | nodal.gujarat@youbroadband.co.in | YOU Broadband India Limited, GF-01 And 02, Ground floor, K10 Grand, Opp. Vadodara Central, Sarabhai Campus, Genda Circle, Vadiwadi, Vadodara-390007, Gujarat |
| 10 | Valsad | nodal.gujarat@youbroadband.co.in | YOU Broadband India Limited, 405-406, K. B. Shopping Mall, Halar Road, Opp. Shroff Building, Nr. Tower, Valsad – 396001 |
| 11 | Vapi | nodal.gujarat@youbroadband.co.in | YOU Broadband India Limited, 3rd Floor, Hani`s Landmark, Near HDFC Bank, Chala, Vapi – 396195 |
| Karnataka | |||
| 12 | Bangalore | nodal.karnataka@youbroadband.co.in | YOU Broadband India Limited, No.12, Opp Kodava Samaja, 1st Main Vasanthnagar, Bangalore – 560052 |
| Mumbai (Except Mumbai) | |||
| 13 | Aurangabad | nodal.maharashtra@youbroadband.co.in | |
| 14 | Nagpur | nodal.maharashtra@youbroadband.co.in | YOU Broadband India Limited, C/O Metro Business Hub, 5th Floor, 519-522, Imperial Plaza, Opp. Anand Talkies, Somwar Bazar Road, Sitabuldi, Nagpur – 440012 |
| 15 | Nashik | nodal.maharashtra@youbroadband.co.in | YOU Broadband India Limited, Shop No. 1 And 2, Ground Floor, Suryansh Apartment, Vise Chauk, Gangapur Road, Nashik – 422013, Maharashtra |
| 16 | Pune | nodal.maharashtra@youbroadband.co.in | YOU Broadband India Limited, 55/2 Worklab 3rd Floor, C/O Pichhola Hotel, Ganesh Khind Road near Bremen Chowk, Aundh, Pune, Maharashtra – 411007 |
| Mumbai | |||
| 17 | Mumbai | nodal.mumbai@youbroadband.co.in | YOU Broadband India Limited, Plot No. 54, Marol Co-op Industrial Area, Makwana, Off Andheri Kurla Road, In the lane of Shemaroo, Mumbai – 400059 |
| 18 | Navi Mumbai | nodal.mumbai@youbroadband.co.in | YOU Broadband India Limited, Office No -30 And 31, Plot No.87, Apeejay Express, Sector 17, Sion-Panvel Highway Vashi, Navi Mumbai, Maharashtra – 400708 |
| 19 | Thane | nodal.mumbai@youbroadband.co.in | YOU Broadband India Limited, Mangolia CHS Ltd, 1st Floor Edenwoods, Pawar Nagar, Phase No. 2, SMT, Glady Alwaris Road, Off Pokhran Road – 2, Thane (West) |
| Tamil Nadu | |||
| 20 | Chennai | nodal.tamilnadu@youbroadband.co.in | YOU Broadband India Limited, No 51/117, Nelson Towers 4th Wing, Ground Floor, Nelson Manickam Road, Aminjikarai, Chennai – 600029 |
| Telangana | |||
| 21 | Hyderabad | nodal.telangana@youbroadband.co.in | YOU Broadband India Limited, H. No. 15-29-1000/HIG/199/1, 1st Floor, KPHB Colony, Phase- I-III, Road No 5, Hyderabad – 500072, Telangana |
Your query will be resolved within 10 working days.
Level 3:
- If you are still not satisfied, then you can approach to the Appellate Authorities
Email: appellate@youbroadband.co.in
Timing – (9:30am-5:30pm, Mon-Sat) (Same For All)
| Sr. No. | Location | Contact No. | Emails | Address |
|---|---|---|---|---|
| 1 | Ahmedabad | 0265-7161555 |
sunish.nair1@youbroadband.co.in | YOU Broadband India Limited, A Block, Vodafone House, Corporate Road, Prahladnagar, Off S.G. Highway, Ahmedabad 380015 |
| 2 | Surat | 0265-7161556 |
pragnesh.patel1@emp.youbroadband.co.in | YOU Broadband India Limited, 2nd & 3rd Floor, Iqara Centre, Adajan – Hazira Road, Surat – 395009 |
| 3 | Vadodara | 0265-7161557 |
prahlad.giri1@youbroadband.co.in | YOU Broadband India Limited, GF-01 & 02, Ground floor, K10 Grand, Opp. Vadodara Central, Sarabhai Campus, Vadodara-390007 |
| 4 | Rajkot | 0265-7161558 |
jitendranath.tiwari4@emp.youbroadband.co.in | YOU Broadband India Limited, 303 & 304, Prasam Complex, Near Dharam Cinema, KR Gandhi Marg, Rajkot – 360001 |
| 5 | Mumbai | 0265-7161559 |
rajesh.naik1@youbroadband.co.in | YOU Broadband India Limited, Plot No.54, Marol Co-op Industrial Area, Off Andheri-Kurla Road, Mumbai-400059 |
| 6 | Navi Mumbai | 0265-7161560 |
rajesh.naik1@youbroadband.co.in | YOU Broadband India Limited, Office No -30 & 31, Plot No.87, Apeejay Express, Sector 17, Vashi, Navi Mumbai, 400708 |
| 7 | Pune | 0265-7161561 |
shahaji.dupade1@youbroadband.co.in | YOU Broadband India Limited, 55/2 Worklab 3rd Floor, C/O Pichhola Hotel, Aundh, Pune, Maharashtra-411007 |
| 8 | Nashik | 0265-7161562 |
amrut.ingle1@youbroadband.co.in | YOU Broadband India Limited, Shop No. 1 & 2, Ground Floor, Suryansh Apartment, Gangapur Road, Nashik, 422013 |
| 9 | Nagpur | 0265-7161563 |
sunish.nair1@youbroadband.co.in | YOU Broadband India Limited, C/O Metro Business Hub, 5th Floor, Imperial Plaza, Sitabuldi, Nagpur – 440012 |
| 10 | Aurangabad | 0265-7161564 |
sunil.salunkhe@emp.youbroadband.co.in | YOU Broadband India Limited, Shop No 14/15, Sidharth Arcade, Near Railway Station, Aurangabad 431001 |
| 11 | Chennai | 0265-7161565 |
ruby.arulselvi@youbroadband.co.in | YOU Broadband India Limited, C/O Srishi Infrastructure Solutions, Nelson Towers, Aminjikarai, Chennai-600029 |
| 12 | Bangalore | 0265-7161566 |
ruby.arulselvi@youbroadband.co.in | YOU Broadband India Limited, No.12, Opp Kodava Samaja, 1st Main Vasanthnagar, Bangalore – 560052 |
| 13 | Hyderabad | 0265-7161567 |
sreeram.allu@youbroadband.co.in | YOU Broadband India Limited, H. No. 15-29-1000/HIG/199/1, 1st Floor, KPHB Colony, Hyderabad – 500072 |
| 14 | Visakhapatnam | 0265-7161568 |
praveenkumar.nadipalli@emp.youbroadband.co.in | YOU Broadband India Limited, D.No: 10-28-2/1/1, A – Square Business Center, Visakhapatnam, 530003 |
| 15 | Vijayawada | 0265-7161569 |
praveenkumar.nadipalli@emp.youbroadband.co.in | YOU Broadband India Limited, D no: 23-9-14, Opp. A.K.T.P.H School, Vijayawada – 520011 |
| 16 | Kakinada | 0265-7161570 |
praveenkumar.nadipalli@emp.youbroadband.co.in | YOU Broadband India Limited, D No. 12-2-28, Dantuvari Street, Kakinada – 533001 |
Your query will be resolved within 3 working days.